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Mark Christopher Auto Center

Ontario, CA

4.6
10,211 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,211 reviews

July 01, 2024

The dealership made the purchase a Smooth transaction. Alex Sarabia made the sales process amazing and when I was in finance Osama Fakhouri explained everything correctly and it only made sense to buy war More

by YFAKHOURY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center for your recent purchase! We are thrilled to hear that Alex and Osama provided you with exceptional service during the sales and finance process. We appreciate your feedback and are glad you had a wonderful experience. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 01, 2024

Jason was great! Did the best he could and we made it work! Customer service was 10/10 I would definitely buy another vehicle with him. More

by sceja21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center and for the 5-star review! We're thrilled that you had a 10/10 customer service experience with us. Looking forward to assisting you with your next vehicle purchase! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 30, 2024

Mark Christopher is a great location and dealer to work with amd make you feel deeply valued, fostering a welcoming atmosphere with friendly interactions and equitable transactions, all of which are sincer More

by Tony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Mark Christopher Auto Center responded

Thank you, Tony, for the kind words and for continuously choosing Mark Christopher Auto Center for your car purchases. We are delighted to have provided you with a top-notch experience, and we look forward to serving you again in the future. Your support means a lot to us. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 30, 2024

GREAT COMPANY TO BUY YOUR NEW CAR THE . THE SALES AND MANAGEMENT WHEN PURCHISING THE CAR WERE EXCELLENT .IF YOUR LOOKING FOR A CAR , THEY GOT A CAR FOR EVER POCKET BOOK FROM THE MOST AFFOR More

by delmolina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
EDGAR AND MIKE RODRIGUEZ
Jul 02, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center for your car purchase. We appreciate your positive feedback about our sales and management teams. We're glad Edgar and Mike could assist you in finding the right car for your needs. We look forward to serving you again in the future and helping with any of your automotive needs. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 30, 2024

Overall excellent service with the service staff and the vehicle was done within 1 day when told 2-3 days. Waited 15 minutes for them to bring the vehicle around after completing paperwork at Cashier was a More

by ENGINEMEDIC0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Ramirez
Jul 02, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center and taking the time to leave such a detailed review. We are delighted to hear that you had an overall excellent service experience, and we appreciate your feedback regarding the wait time and wash. Your comments will help us improve. We look forward to assisting you on your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 29, 2024

Amazing customer service! From the first time I spoke with Jason he was very patient with we and very quick on helping to answer any questions we had in regards to our new Tah More

by Regina R.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar V.
Jul 01, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center and for sharing your positive experience with us, Regina! I am thrilled to hear that Jason and Cesar provided you with amazing customer service for your new Tahoe. It's fantastic to know that they were patient, informative, and focused on meeting your needs. I appreciate your kind words and look forward to assisting your family and friends in the future. Safe travels in your new vehicle! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 29, 2024

I highly recommend Mark Christopher Auto Center. They make sure you are totally satisfied with your purchase. They are a dealer you can trust. More

by jessica.wagoner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Mark Christopher Auto Center responded

Thank you, Jessica, for the glowing recommendation! At Mark Christopher Auto Center, ensuring customer satisfaction is our top priority. I am thrilled to hear that you had a trusting and positive experience with us. I appreciate your kind words and look forward to assisting you again in the future. Drive safely! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 29, 2024

We had a sidewall flat while on Vacation in Hermosa beach area. Went to six tire shops within the Hermosa Beach area and couldn't find a tire shop to repair it. After roadside service changes the tire ti my More

by wjclink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center for your tire replacement needs. I am thrilled to hear about your positive experience and your appreciation for our timely service. I aim to provide exceptional service to all our customers, and I'm delighted that you were able to continue your journey back to Texas smoothly. Your compliments have been shared with our team, and I look forward to assisting you again in the future. Safe travels! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 29, 2024

Excellent customer service great hot chocolate and very nice interior waiting room. Restrooms were clean! More

by JOSERODRIGUEZ13E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
Jul 01, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center and for your detailed 5-star review! I am delighted to hear that you enjoyed our excellent customer service, hot chocolate, and comfortable waiting room. I take pride in maintaining a clean environment for our customers. I look forward to welcoming you back next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 28, 2024

Jerry was really helpful. He went out of his to help. Every one at Mark Christopher was helpful. More

by yeyny_90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center and for sharing your positive experience with Jerry and our team. We are thrilled to hear that we could assist you, and we appreciate your kind words. We look forward to welcoming you back on your next visit! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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