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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.6
10,372 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,372 reviews

July 26, 2024

Thank you so much the first time service was awesome 👍 no complaints thank you again More

by thelvarik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
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Jul 26, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your positive experience, we appreciate it! We're glad to hear that you had an awesome first service visit at Mark Christopher Auto Center. We look forward to assisting you again in the future. Feel free to share your experience with others! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 25, 2024

Timely, good communication but missed washing car like they offered to do. Overall great job! More

by E&D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
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Jul 26, 2024 -

Mark Christopher Auto Center responded

Thank you for the great review. I appreciate your feedback and am delighted to hear about your positive experience at Mark Christopher Auto Center. I regret to hear about the car wash and will ensure it's done on your next visit. We look forward to welcoming you back! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 24, 2024

Disappointed in the first attempt to buy the car because of the recall issue. Haggling over pricing was unpleasant and was surprised that I would have been charged the wrong sales tax if I hadn't checked. A More

by gcampbell555
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback with us. We understand the importance of a smooth car buying experience and appreciate your insights. I value your business and would love the opportunity to address your concerns. Please feel free to reach out to me directly. I'm glad to hear Armando made a positive impact during your visit. I look forward to hearing from you and improving your buying experience. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 23, 2024

Denis Franco greeted me and was very polite and professional. It was a very hot day where they offered a nice cold bottle of water. All and all made this a very positive process. More

by lindalou1013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2024 -

Mark Christopher Auto Center responded

Thank you, Linda, for choosing Mark Christopher Auto Center and sharing your positive experience with us. We're delighted to hear that Denis provided you with a polite and professional service. It's great to know that the team offered you a cold bottle of water on a hot day, making your visit enjoyable. We appreciate your kind words and look forward to welcoming you back in the future. Thank you for your support! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 22, 2024

Great service, as usual. Avo was very helpful and explained everything in detail. Thank you ! More

by DANISENSEI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
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Jul 23, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center and for taking the time to share your positive experience! I'm delighted to hear that Avo provided you with helpful and detailed service. I look forward to assisting you again in the future. See you next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 22, 2024

Jerry Rubio did a great sales job. I will recommend dealership to friends and family. Please disregard my previous submittal as I rated JERY PENA who had nothing to do with my purcha More

by jcasillashwm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JERRY RUBIO
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Jul 23, 2024 -

Mark Christopher Auto Center responded

Thank you for the kind words! I appreciate you recommending Mark Christopher Auto Center to your friends and family. I am glad to hear that Jerry provided excellent service. If you need any assistance in the future, feel free to reach out. See you next time! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 22, 2024

Excellent customer service with Juan. Fast and easy and always very helpful. I won’t get my car serviced anywhere else. More

by CA2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan F
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Jul 23, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your positive experience at Mark Christopher Auto Center! I'm thrilled to hear that Juan provided excellent customer service, making your visit fast, easy, and helpful. I appreciate your loyalty and look forward to seeing you for future services! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 22, 2024

Amazing Customer service! Alex Sarabia goes above and beyond. He always treats us like family. This isn't the first vehicle he has assisted us with and definitely will not be More

by plascenciaeva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words and for choosing Mark Christopher Auto Center! I am thrilled to hear about your positive experience with Alex, who always goes above and beyond to provide exceptional service. I appreciate your loyalty and look forward to assisting you with your future vehicle needs. Drive safely and see you next time! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 22, 2024

I checked my car in at about 11:40 they told me it’d be done in about 2 hrs I walked out to check on my car @ 2:30 and they hadn’t even moved it to the back to work on yet so I had to stay about another hr More

by JASONMLUNDBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Jason. I'm disappointed to hear about the delays you encountered during your visit to Mark Christopher Auto Center. We understand your frustration and would like the opportunity to address your concerns directly. Please feel free to reach out to me directly so we can discuss this further and work towards a resolution. We value your feedback and hope to have the chance to improve your impression of our services. Thank you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 21, 2024

Great people did a great job for me. They got me the car i asked for delivered it on time. Explained everything very well i love my new car More

by jodymokidz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center and for taking the time to share your positive experience with us! We are thrilled to hear that you love your new car and that our team provided top-notch service. If you ever need anything in the future, please don't hesitate to reach out. Enjoy your new ride! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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