Mark Christopher Auto Center

Great service, quick turnaround and knowledgeable service team! You can’t miss at Mark Chris!!! 👍👏👏👏 team! You can’t miss at Mark Chris!!! 👍👏👏👏 More

We purchase a lot of automobiles - three in the last two months for example, and we've had a very good rapport with the salespersons at the various dealerships from which we purchase our cars. We purchased months for example, and we've had a very good rapport with the salespersons at the various dealerships from which we purchase our cars. We purchased a new Chevy Bolt from Mark Christopher Auto Center the other night (Feb. 22, 2024). First, the good news: The salesperson, Ara, was very nice, helpful, and easy to work with. We were almost finished with the deal, and then some man whose name is Emad, I believe, comes and sits at the table with us. It became immediately clear that his sole purpose was to low-ball our trade-in, and suck as much money from us that he could. He was rude and insulting, and we couldn't wait for him to get lost. In fact, we told Ara that we would not move forward with the deal if "Emad" was involved in any way. So, since the deal was already substantially finished, we worked out a deal with Ara to purchase the car. Later, when Emad was walking out the door right next to the table at which we were sitting, he called my wife a "xxxxx." We've never encountered such a despicable and unprofessional person in any of our prior transactions. Maybe he was raised to believe it is okay to disrespect women, but we weren't brought up that way, and we were highly offended. My wife has been fighting stage 4 cancer for 4 years, and the way he treated her was extremely upsetting to her. Although we liked Ara very much, we would strongly recommend against purchasing a car from Mark Christopher Auto Center. (Note: I've seen many other bad reviews for Mark Christopher Auto Center, and regarding each of them, a manager suggests that the reviewer call him so he can better understand what transpired. That's not going to fly with us. Call my wife a xxxxx, and there is nothing more to discuss.) More

Purchased several vehicles through Mark Christopher, always happy with their customer service. They really work to accommodate everyone’s needs and busy schedules. always happy with their customer service. They really work to accommodate everyone’s needs and busy schedules. More

Service department needs a bit more improvement in regards to customer service communication and information on vehicle updates regards to customer service communication and information on vehicle updates More

Just want to start by saying this was the worst service that I have ever seen. My fiancé took my truck to get serviced because I had work. We got the usual oil change and a tire rotation. When my fiancé le that I have ever seen. My fiancé took my truck to get serviced because I had work. We got the usual oil change and a tire rotation. When my fiancé left the dealership she thought the truck was driving weird but it was raining hard so she thought it was the road conditions. Luckily, she had to pick up her degree at her school about 2 miles away from the dealership. Once she got to the school, a student waived her down and told her the back tire was wobbling. When she parked, she noticed the Passenger side back tire was loose. All the lug nuts were loose. Not tighten at all. She recorded moving the lug nuts with her bare hands. There were shavings everything. Lug nuts are bad and my rims were scrapped which I also took photos of once I arrived after work. Just imagine if my fiancé would have drove home to San Bernardino, I’m sure that tire would have came off and who knows what could have happened. My fiancé was dramatized when I got to her school. She was literally shaking because how upset/scared she was. I’m still upset about this and this happened on Tuesday and it’s Friday now. Me and fiancé don’t feel safe going to that dealership anymore. This is unbelievable and I’m so glad my kids weren’t in that car. They were supposed to be but thankfully my mother in law had the day off work to watch them. I know I can say so much more but I’ll leave at this. More

Vince was great to work with! We appreciated his style (no pressure) and patience as we figured out what we were looking for. We appreciated his style (no pressure) and patience as we figured out what we were looking for. More

It was excellent outstanding motivation Awesome performance perfectly and take care customer and on time performance perfectly and take care customer and on time More

Great experience! Alex in sales and Jeff in service have taken care of all my needs and requests. Great dealership. Highly recommend Mark Christopher to anyone. Charli Alex in sales and Jeff in service have taken care of all my needs and requests. Great dealership. Highly recommend Mark Christopher to anyone. Charlie Cox More

Awesome. Briam was great and easy to work with. Very quick to respond to text and phone calls. Briam was great and easy to work with. Very quick to respond to text and phone calls. More

Typical new car dealer games with advertised pricing, adds and financing. The agitation with sales management was not well taken. adds and financing. The agitation with sales management was not well taken. More