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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.6
10,185 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,185 reviews

January 23, 2024

Awesome service! The car runs smoothly and perfectly as if it were brand new with 0 miles on it. Thank you so much!! :) More

by kyliejwilkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us, Kylie! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 23, 2024

The process of buying our new Tahoe was quick and easy. Ozzy worked hard for us and I greatly appreciated his follow up after we had purchased the car. Even though we live an hour and a half away, we wou More

by lindsayhavens
Recommend Dealer
Yes
Employees Worked With
Osbaldo “Ozzy” Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

Mark Christopher Auto Center responded

Lindsay, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Mark Christopher Auto Center satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 22, 2024

Excellent customer service! We have been purchasing vehicles from Mark Christopher for the past 20 plus years. They always treat my family with respect & kindness! More

by cindys1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caesar
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Jan 24, 2024 -

Mark Christopher Auto Center responded

Cindy, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and truly value your business. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 21, 2024

The service department is courteous and responsive to my concerns of my truck. The service Is quick and easy to receive the help and need. More

by erne9RO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie Fuentes
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Jan 23, 2024 -

Mark Christopher Auto Center responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 21, 2024

Dealership does not give appointment customers priority over non appointment customers need to change this policy More

by 211pc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Mark Christopher Auto Center responded

I appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers, and would appreciate the opportunity to gain more insight into your visit. Please contact me at your earliest convenience so I can discuss this with you further. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 21, 2024

I have had to bring my car back TWICE IN 30days for the same thing!!!! Unacceptable and definitely not what i expected when I purchased a new vehicle from CADILLAC More

by ariel.arizpe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 22, 2024 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide our dealership with feedback about your experience, Ariel. I assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact me directly at your earliest convenience so we can resolve your concerns. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 21, 2024

We had a great experience at Mark Christopher I really enjoyed the people that helped me buy my car! More

by linda.soriano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ho
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morales
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Mark Christopher Auto Center responded

Hello Linda, and thank you for the kind words! I couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 20, 2024

Always great customer service, they follow through with their expected time frame of service, and they even washed my car for me! More

by califgurl1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and I am so thankful that your time with us was well spent. Please feel free to reach out to me with any questions or future auto needs, as we are always here to help. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 20, 2024

It was the best experience that I have ever had when buying a vehicle! Jason was very professional! The whole process was excellent! More

by OLDPILOT62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Mark Christopher Auto Center responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! I appreciate the feedback and am pleased that your experience with Jason was so positive. We do our best to make sure all of our customers leave with the right vehicle and I am glad that you're enjoying yours. I look forward to seeing you again. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 20, 2024

5 stars! !!! Excellent customer service and the service department is amazing. Not only is the staff friendly but also provide a quick turn around on services More

by SHARLENEMOYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Mark Christopher Auto Center responded

I really appreciate the kind recommendation, Sharlene. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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