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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.5
10,094 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,094 reviews

October 28, 2023

Quick, thorough, polite, curtious,. I appreciate the calls to update me on progress of my vehicle. More

by guisewite4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The original person that helped me was Leslie. She was completely thorough and very polite. Leslie was the one who called me with all the updates. I don't know who Jeff rizzi is.
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Oct 31, 2023 -

Mark Christopher Auto Center responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 27, 2023

Hands Down the best Service Center for me and my Family, Love the Service Dario gives us More

by FLEETSERVICEME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
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Oct 27, 2023 -

Mark Christopher Auto Center responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Dario provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 26, 2023

Always excellent. Nobu and staff are always supportive and polite. Will continue to have my Encore serviced at Mark Christopher More

by tenat1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nubo
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Oct 27, 2023 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 26, 2023

Alazar Omari from sales was very knowledgeable and friendly and genuinely seemed to care about giving me a fair deal for my truck. He made the entire process smooth and concise More

by adrianmontiel1999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alazar Omari
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Oct 27, 2023 -

Mark Christopher Auto Center responded

Adrian, I am pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 26, 2023

Good customer service and great communication Courteous and friendly very attentive to detail overall great experience... More

by trinityzion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Peters
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Oct 27, 2023 -

Mark Christopher Auto Center responded

Trinity, thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Mark Christopher Auto Center! If there is anything else we can do for you, please feel free to give us a call. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 25, 2023

They were upfront and honest about the entire transaction. They explained everything thoroughly and created a very comfortable environment. More

by linovaladao
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tomas Bautista, Vincenzo Catalano
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Oct 27, 2023 -

Mark Christopher Auto Center responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 25, 2023

This is a very clean dealership with friendly staff. There was a nice selection of vehicles More

by REZGIRL44
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2023 -

Mark Christopher Auto Center responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 25, 2023

The experience at this dealership was great. Everyone was professional and friendly. Thank you so very much for everything you did for me More

by JBEDFORD83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2023 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 25, 2023

Easy to make an appointment and service agent was nice. They could make an improvement on the wait time. More

by soniastreetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2023 -

Mark Christopher Auto Center responded

Thanks for your great review, Sonia. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I'm glad that this was the case for you! I will pass along your feedback to my team and please let me know if there's anything else we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 24, 2023

I would recommend this dealership to anyone ready to purchase a new vehicle. Very professional More

by bobcatmata
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jett Palos
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Oct 25, 2023 -

Mark Christopher Auto Center responded

I cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let me know when I can do so again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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