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Mark Christopher Auto Center

Ontario, CA

4.5
10,094 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,094 reviews

October 21, 2023

Everything was good. Would liked to of had the car power washed though after spending over $1000. More

by SBEAMEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 20, 2023

Excellent service department. Service writer was courteous and extremely helpful and knowledgeable. Waiting areas were very comfortable and clean. Highly recommend. More

by tkrossman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis, Erica
Oct 23, 2023 -

Mark Christopher Auto Center responded

To say thank you is not enough! I am thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Mark Christopher Auto Center again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 19, 2023

The employees/point of contact were. Extremely rude and not helpful. Service was not done as promised. Over all bad experience!! More

by justincalstarmobile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Hess
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2023 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us your review, Justin. It seems that we came up short in meeting your expectations, and that is not the customer service that we seek to provide. I would appreciate hearing more about this issue so that we may work together to make amends. Please contact me at your earliest convenience. I hope to hear from you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 18, 2023

GOOD WORK & GOOD SEVICES VERY HELPED WE SERVICES THANKS YOU 100 % GOOD SERVICES & SALESMAN GOOD More

by MAGANA6898
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with the team and we look forward to working with you again down the road. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 18, 2023

They did a good job service wise avo helped me out , but I don’t understand why they don’t wash your car like all the other dealerships around , couple years ago they said no washing of cars due to COVID we More

by ashifflet95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo
Oct 20, 2023 -

Mark Christopher Auto Center responded

I would like to thank you for sharing this review. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and encourage you to contact me if you would like to further discuss your visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 18, 2023

Ozzy Rubio was an absolute joy to work with, I would give the guy 6 stars if I was able. I will definitely recommend Mark Christopher Chevy to anyone looking to buy a new Chevrolet. More

by carterglarson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osbaldo “Ozzy” Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. I will share your kind words with Ozzy. It was truly a pleasure working with you, Carter. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 17, 2023

My 2021 Silverado Diesel truck has a bad coolant valve. It’s under warranty. Mark Christopher said they couldn’t find one within driving distance. Told me nothing they can do because part in unavailable More

by AudiOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos
Oct 18, 2023 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 17, 2023

this place is amazing. . and the customer service is a 1 plus I highly recommend to all the people to come and see for yourself More

by thomasbautista82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
thomas b
Oct 19, 2023 -

Mark Christopher Auto Center responded

I really appreciate the kind recommendation, Thomas. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 16, 2023

Great customer service! We had a great experience purchasing a vehicle here. Bryan Morales was a great salesman who helped us out. More

by malissa.ochoa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Mark Christopher Auto Center responded

Malissa, thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Mark Christopher Auto Center! If there is anything else we can do for you, please feel free to give me a call. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 16, 2023

Great experience very helpful and kind Jonathan Click was a great salesman will definitely recommend him More

by MICAELAFL1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Click
Oct 17, 2023 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review, Micaela! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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