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Mark Christopher Auto Center

Ontario, CA

4.5
10,087 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,087 reviews

October 01, 2023

Everyone was pretty friendly and seem to do well and they recommended me a place for my windshield as well which is fine. I wish they would’ve been more specific about the oil used. More

by MR.DANIELMARKSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience, Daniel! Please don't hesitate to reach out to me if you would like to further discuss your visit. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 30, 2023

Thank you to Jeff Rizzi, Ray and the rest of the Mark Christopher team for their prompted service of my vehicle. I was able to get my issues resolved and in a timely manner. I appreciate your help and th More

by LP4056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 30, 2023

Terrible service. Car delivered dirty and without gas. Management said they would address and has yet to follow-through. More

by brianplittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Hess
3.0
This rating includes all reviews, with more weight given to recent reviews.
Osbaldo “Ozzy” Rubio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Mark Christopher Auto Center responded

Brian, I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 29, 2023

Joel did a fantastic job at showing us the inventory at Mark Christopher Auto Center and offered us a test drive as well. We had been to 5 other dealers and it was like pulling teeth to get help and was ne More

by SoCal Sauna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Khoury
Oct 02, 2023 -

Mark Christopher Auto Center responded

Thank you so much for this fantastic review, and congratulations on your new car! We appreciate you taking the time to share your experience and for allowing Joel, Ray and our team to show you the Mark Christopher Auto Center difference! If you should have any questions regarding your new vehicle, please don’t hesitate to reach out! Otherwise I wish you miles of happy driving! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 28, 2023

Great service, our sales man understood what I wanted and needed. Showed me exactly that. He wasn't pushy, broke down the paperwork which did not make me feel overly by it. More

by LILYLOPEZ1982
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Click and Cesar
Sep 29, 2023 -

Mark Christopher Auto Center responded

Lily, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Mark Christopher Auto Center. Please feel free to contact us if you have any questions on your new purchase. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 28, 2023

Finance man was rude and was getting frustrated, we could of taken our business else where but the salesman was very professional and very kind. The financial man did not know how to act professional and you More

by yesenia0404
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 28, 2023

Nobu was great, very nice to deal with. Quick efficient service! Happy with work done More

by NINASTAR55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu
Sep 29, 2023 -

Mark Christopher Auto Center responded

Nina, it’s great to know that Nobu provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 27, 2023

Nobu was very helpful in explaining services needed on car and updating progress on car. Completion was done earlier than expected. More

by jan7496
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu
Sep 28, 2023 -

Mark Christopher Auto Center responded

Thank you so much for your review! Happy customers are our goal and our mission at Mark Christopher Auto Center, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let me know. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 27, 2023

Mark Christopher and Johnny Mendoza value their customers and go above and and beyond with their customer service, communication and making their customers feel valued. More

by mbrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else I can do for you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 27, 2023

A great experience picking up a fantastic Z06. The team was amazing to work with. More

by mjkaufman2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lloyd Beardsly, Greg Heath
Sep 29, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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