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Mark Christopher Auto Center

Ontario, CA

4.4
8,924 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 8,924 reviews

November 01, 2022

My service writer Julie was absolutely on top of every point of my vehicle and keep me informed very well very satisfied with my service More

by XMHEAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie
Nov 03, 2022 -

Mark Christopher Auto Center responded

Thank you for your kind words. We are very happy to hear that Julie was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 01, 2022

I want to specially thank Brandt Hughes for such a awesome car buying experience and all the team very happy with the service they provided me and my family. More

by manattiif
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandt Hughes
Nov 03, 2022 -

Mark Christopher Auto Center responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 01, 2022

Mark Christopher Chevy continues to do great work and always makes everything so easy. Again, I will definitely be coming back again. Thank you for the great service. More

by ringer922
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar
Nov 03, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 01, 2022

Joe Gonzalez was extremely helpful and patient. He explained everything and made sure to answer any questions that I had. I am very happy and appreciative and I will recommend him to anyone who may More

by Scottsanch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Mark Christopher Auto Center responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Mark Christopher Auto Center. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 01, 2022

Nobu and Jeff are the best! They have been my go to service representatives for the past 15 years! Got me in and out without any problems and got everything covered under warran More

by GEORGELEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nobu, Matt Torres
Nov 03, 2022 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 31, 2022

I was very pleased with the service. They explained what needed to be done and I was please with service. A little long on wait time. But that can’t be helped. More

by BDancause
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Nov 02, 2022 -

Mark Christopher Auto Center responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 31, 2022

Sales person Tony Catalano really good service , explain really good the function the truck have .,I highly recommend and very clean rooms More

by FIDEL1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Catalano
Nov 02, 2022 -

Mark Christopher Auto Center responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Tony's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 30, 2022

Left two voicemails at direct number for manager as I requested his name and phone number, but no response. More

by VIVIVEG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
3 male in retail store at your dealership
Nov 01, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 30, 2022

Jason was great. Absolutely pleasure to work with. As we got to finance the process became a little confusing with warranty discussions. Even Sam, our finance guy, go More

by GARRET.LEE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Mark Christopher Auto Center responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 30, 2022

Service representatives were all peasant & friendly. Service was prompt and effective. Waiting room was clean. More

by Gammamita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray service dept
Nov 01, 2022 -

Mark Christopher Auto Center responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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