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Mark Christopher Auto Center

Ontario, CA

4.6
11,030 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 11,030 reviews

February 07, 2026

I have no complaints RAMI was really helpful. All the paperwork was done quickly and easy More

by dannysierra2010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RAMI MAHROOM
Feb 07, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words, Danny! I'm glad to hear that Rami was able to assist you efficiently and that your experience at Mark Christopher Auto Center was smooth. We appreciate your feedback and look forward to helping you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 06, 2026

The service was great and Javier was very helpful applying my rewards points to the service! More

by nbright31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at Mark Christopher Auto Center and that Javier was able to assist you with your rewards points. We appreciate your feedback and look forward to seeing you again for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 05, 2026

The actual service was perfect. It’s just that you had my car all day and the GPS system is not fixed nor do you have a timeframe when the parts will be in, very disappointed in tha More

by dellab11
Recommend Dealer
Yes
Employees Worked With
Cesar Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JC, JC was great in assisting me when I first purchased my car
Feb 06, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience. I’m glad to hear that the service itself was handled well. I also understand your concern about the GPS system and the wait for parts, and at Mark Christopher Auto Center, we work to keep customers updated on repair timelines and vehicle functionality. Your feedback helps us improve communication and planning for longer repairs. If you’d like to talk more about your vehicle, please feel free to contact me directly. Your satisfaction is very important to us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 04, 2026

Every visit was great. Rami was patient, followed up without being pushy, and helped accommodate everything we were looking for while we were deciding which vehicle we want More

by bowdbeal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Abdelmesseh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami
Feb 04, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback! I am happy to hear you had great experiences at Mark Christopher Auto Center. It's great to know that Rami provided the support you needed while you decided on your vehicle, and that our finance department was able to assist you with the right warranties. We look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 04, 2026

It was very difficult to get in touch with Mr. Javier. Even after the manager assured me he would follow up with me the next morning, I never received a response. I am not pleased with the level o More

by valleyvistaconstruction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier Juarez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your concerns regarding communication with our team at Mark Christopher Auto Center. Your feedback is valuable, and I appreciate you bringing this to our attention. Please feel free to contact me directly if you’d like to share more details or continue the conversation. Your input is appreciated. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 03, 2026

Excellent customer service. Was greeted by every employee. Armando helped me find a car that fit my needs and my budget. He ensured me that he would take care of me even though More

by tammiterrell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando
Feb 03, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Tammi! I'm thrilled to hear that you had an excellent experience at Mark Christopher Auto Center. It’s great to know that Armando was able to assist you in finding the perfect vehicle for you and your family. Your satisfaction is our priority, and I appreciate you sharing your positive experience. We look forward to serving you again in the future! Enjoy your new vehicle! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 03, 2026

GREAT customer service and always ensures my car is ready for pick up in a timely. More

by CONTACTVINCEV28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm glad to hear that you had a great experience with our customer service and that we could ensure your car was ready for pick-up on time. We appreciate your support and look forward to seeing you at Mark Christopher Auto Center again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 02, 2026

I was pleasantly pleased with the customer service I received. I didn't feel pressured or overwhelmed by representatives upon my arrival at the dealership. Every one was friendly and attentive. More

by steeniemae
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
JT Trimble
4.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Mae! I appreciate your kind words about the customer service you received at Mark Christopher Auto Center. It's great to hear that you felt welcomed and attended to without any pressure. We strive to create a positive experience for all our customers. We hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 02, 2026

Although I was not able to get the exact deal that I wanted, because of circumstances out of my control, Jose Enciso certainly worked hard at trying. He was calm, informative, entertaining, personable, More

by daniellecalhoun77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2026 -

Mark Christopher Auto Center responded

Thank you so much for your review, Danielle! I appreciate your loyalty since 2013 and am glad to hear that Jose worked hard to assist you during your car buying experience. It’s great to know you enjoy our customer service at Mark Christopher Auto Center. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 02, 2026

Chelsea is always a pleasure to talk too. She's on the ball and helps me get my car back as soon as possible. More

by IMAGEEXPERTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'mthrilled to hear that Chelsea provided you with excellent service at Mark Christopher Auto Center. Our team strives to ensure a quick and efficient experience for our customers. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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