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Mark Christopher Auto Center

Ontario, CA

4.5
10,086 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,086 reviews

March 04, 2025

Jackie in service always very helpful and informative with my auto services. Thank you for your help and good pricing i really appreciate it god bless you. More

by TINTCONECTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words and for taking the time to leave us a review! We're glad to hear that you found our service helpful and informative. At Mark Christopher Auto Center, we strive to provide great pricing and excellent service. We look forward to seeing you again for any future auto needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 04, 2025

Customer service is well knowledgeable with product and services. All questions I have he answered without hesitation More

by p.lujan07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franco
Mar 05, 2025 -

Mark Christopher Auto Center responded

Thank you for your positive feedback! We’re thrilled to hear that you had such a great experience with our team at Mark Christopher Auto Center. Providing knowledgeable service is our priority, and we're glad your questions were answered promptly. We look forward to seeing you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 04, 2025

I was very satisfied with the customer service but mechanical side of the business not so much. It seems like they were guessing , just replacing parts to see what would fix the problem, i took my tru More

by YURIPAZ64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate your insights regarding your recent experience at Mark Christopher Auto Center. I’m glad to hear that you were satisfied with our customer service and found our team to be friendly and helpful. However, I understand your concerns about the mechanical side of your visit. Your experience is important to us, and I encourage you to reach out to me directly to discuss this further. We aim to provide accurate diagnostics and effective solutions for all our customers. Thank you once again for your feedback, and we hope to serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 03, 2025

Always take my vehicle here for service with Julie! ! She is amazing and always take care of me!! More

by OMARJSG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your kind words! We're thrilled to hear that you always choose Mark Christopher Auto Center for your service needs and that Julie has provided you with amazing care. We truly appreciate your loyalty and look forward to serving you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 02, 2025

Great to work with and the best deals around. Anthony was always knowledgeable, friendly, helpful and made sure we felt like we got the best deal. We went to over 10 dealers and Anthony earned ou More

by kirkandnikka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthonny Farfan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : anthony
Mar 03, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience at Mark Christopher Auto Center. It’s great to know that Anthony was able to assist you and help you get the best deal after visiting multiple dealers. We appreciate your business and look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 02, 2025

When Julie called me, To give me the quote on the repair of my truck I had a few questions regarding my truck she did not have an answer and had to call me back, but when she did, she did not have a legitim More

by DAVIDALBA83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julie Escobar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand that you had some questions regarding your truck repair quote and were hoping for more clarity. Your feedback is appreciated as it helps us improve our service at Mark Christopher Auto Center. If there's anything further you'd like to discuss or if you have additional questions, please feel free to reach out to me directly. We value your input and are here to assist you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 02, 2025

I’ve used Mark Christopher for the service for all my vehicles since 2018, the service has gone down hill. I brought my Truck for an oil change and the Techs added DEF. They spilled DEF all over the side More

by PUCKHAWG411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. We value your loyalty and appreciate your feedback regarding the recent service for your truck. I'm glad to hear that Juan was able to address the situation, but I understand your concerns about the attention to detail during the oil change. We strive to maintain high standards at Mark Christopher Auto Center and will certainly use your input to improve our service. Please feel free to reach out to me directly if there is anything else you would like to discuss. We appreciate your business and hope to provide a better experience in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 01, 2025

Mario Sanchez was informative, friendly and knowledgeable! And without being the usual salesman pressure or stereotype. Excellent employee! I did not use the auto center. More

by mdejarnette13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2025 -

Mark Christopher Auto Center responded

Thank you for your review! We're glad to hear Mario made a positive impression with his informative and friendly approach here at Mark Christopher Auto Center. While we appreciate your feedback, we would love the opportunity to assist you with any automotive needs in the future. If you have any questions or if there's anything we can do for you, please feel free to reach out. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 01, 2025

Good service. Didn't take all day. The female who book the appointment was very kind and knew what she was doing. More

by THELMABARBER96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2025 -

Mark Christopher Auto Center responded

Thank you for your positive feedback! We're glad to hear that you received good service and that your appointment was handled efficiently. It’s great to know that our team member made a positive impression. We appreciate your support and look forward to seeing you again at Mark Christopher Auto Center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 01, 2025

Great service and friendly service personnel from the start to final signing of purchase contract. More

by marinelifer68@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Abdelmesseh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our team from start to finish at Mark Christopher Auto Center. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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