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Mark Christopher Auto Center

Ontario, CA

4.6
10,203 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,203 reviews

January 01, 2023

My Escalade is leaking oil after the service. Contact me to schedule a service when you reopen More

by dcardona3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nobu
Jan 04, 2023 -

Mark Christopher Auto Center responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 01, 2023

Great Customer Service and the reps are very knowledgeable and respectful, courteous, friendly and pleasant to work with. More

by SRUIZ6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jan 04, 2023 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else I can do for you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 01, 2023

Good service thank you so much for my new corvette I appreciate it just in time for my New Years More

by Jesseorantes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Mark Christopher Auto Center responded

Thank you for this great review! Please come visit me if you need anything else. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 31, 2022

Yet another, Awesome experience here at Mark Christopher Auto Center in Ontario, California!!! Our #1 preferred dealership!! More

by ROSEMERIRUND
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rigo the lot porter always takes care of us!!! , Vincenzo Catalano
Jan 04, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 31, 2022

The length of service was pretty lengthy. But Ray who was assigned to my car was on point. Everyone in the service department was friendly and helpful More

by shanascoggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Jan 04, 2023 -

Mark Christopher Auto Center responded

I truly appreciate you taking the time to write about your experience at our service department. I want to provide all of our customers with quick and efficient vehicle maintenance, and I am thrilled to hear that you feel you had such a wonderful experience with our entire team. I am happy to hear that you can trust us with your vehicle, and I hope you continue to choose us whenever you need your car serviced. I can’t wait to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 31, 2022

The sales team,manager and finance guy were AWESOME PEOPLE. Was treated great and will recommend everyone to come here 1st! More

by RHONEY66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edy Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 31, 2022

Everyone was friendly and efficient and kept me informed to get me out in a timely manner. Thank you. More

by scumbago
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey
Jan 04, 2023 -

Mark Christopher Auto Center responded

Thank you so much for the wonderful compliments! I couldn't be more pleased to hear ourselves described as friendly and efficient. I look forward to seeing you again whether for routine service or another purchase. Thanks again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 31, 2022

Service writer Avo was very pleasant and Travis the technician was very informative and courteous, took the time to explain my concerns. More

by Ara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avo and Travis.
Jan 04, 2023 -

Mark Christopher Auto Center responded

Thank you so much for your excellent input! I am proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 31, 2022

Very efficient especially our salesman Armando-took care of everything and explained in detail operation of vehicle More

by Lydia.e.loeffert48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Jan 04, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review! I really appreciate your business. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 31, 2022

Great service fast helpful will always go to the dealer for the best work thanks More

by Tdearsaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jan 04, 2023 -

Mark Christopher Auto Center responded

I appreciate your input. I am glad to hear that you are consistently impressed with the service we offer here at Mark Christopher Auto Center. If there is anything more I can do for you please come back and see me any time! Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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