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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.6
10,612 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,612 reviews

March 25, 2023

we have visited our fair share of dealerships, however this one was very much unlike others. This dealership and its employees were friendly, attentive, responsive, personable on top of the dealership bei More

by vd5585
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Joya
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Mar 28, 2023 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 25, 2023

Armando was very helpful my visit was good, he had my choices ready as I was coming from a distance More

by CHRISTIET22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2023 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am very happy to hear that Armando could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 24, 2023

Phenomenal Customer Services, Would Recommend All Family & Friends To Visit, Honest Don't Waist Time Going Anywhere Else. More

by SALHABJONY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 24, 2023

Ozzy was super easy going, nice to work with. Thank you Greg Hess for setting me up with him. So happy with my purchase. More

by mariet.1516
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osbaldo “Ozzy” Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2023 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 24, 2023

Bad personality in service counter but good service thanks for all you do GOD BLESS YAULL More

by Cano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Mar 28, 2023 -

Mark Christopher Auto Center responded

I am glad to hear that your visit was an overall positive one. Please contact me if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 24, 2023

Not happy, had my car towed to the service center 3 times. Problem not addressed properly. Car stopped on freeway twice. Service department can’t figure out what’s wrong. I’ve paid $2400.00 and car sti More

by coywilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2023 -

Mark Christopher Auto Center responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 24, 2023

Avo handled my recall great but I felt I shoulda Been given a break on labor cost because strap Was missed and shoulda been replaced the second time in not the third time for the same Smoking problem More

by acthotbaseball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know who did work
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Mar 28, 2023 -

Mark Christopher Auto Center responded

Thank you for sharing your experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to discuss your experience further. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Mar 29, 2023 -

acthotbaseball responded

I’ll be waiting for a follow up after the secondary review.

Mar 29, 2023 -

acthotbaseball responded

I’ll be waiting for folowup after secondary Review

March 23, 2023

Working with Angel was such a breeze. He made the whole process pleasant and quick! Thank you so much for your time! More

by Keren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Madrigal
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Mar 27, 2023 -

Mark Christopher Auto Center responded

Keren, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 23, 2023

New user, no review yet, will revise my opinion after 30 days. So far so good. More

by john
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathon T
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Mar 27, 2023 -

Mark Christopher Auto Center responded

John, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 22, 2023

The whole experience of working with Jonathan Villa was amazing. We have bought a number of vehicles over the years and Jonathan’s level of service, product knowledge and commitment towards customer satis More

by Kenclark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Villa
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Mar 22, 2023 -

Kenclark responded

Mr. Christopher, Without a doubt Jonathan was the best car salesman we have ever dealt with and that includes buying multiple vehicles from the Lexus dealership. Because of his incredible service we will recommend your dealership to all of extensive circle of friends. And I would be remiss if I didn’t thank and congratulate you on hiring such a quality individual. Best regards, Ken Clark

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