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Mark Christopher Auto Center

Ontario, CA

4.5
10,078 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,078 reviews

February 21, 2025

Loved the service and the dedication from all members, JR, Jerry Pena and the loan officer specially. More

by lorenzolanderos806
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Valenzuela, Jerry Rubio
Feb 21, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you loved the service and felt the dedication from our team, including JR and Jerry Pena. At Mark Christopher Auto Center, we strive to provide exceptional experiences. We appreciate your support and hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 21, 2025

The salesman was awesome! He was very knowledgeable and professional. Helped us get close to the price we wanted he is a 5 star employee!! More

by espinoza134
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard
Feb 21, 2025 -

Mark Christopher Auto Center responded

Thank you for your glowing review! We're thrilled to hear that you had a great experience with our salesman at Mark Christopher Auto Center. His knowledge and professionalism are certainly valued, and we're glad he was able to assist you in getting close to your desired price. We appreciate your feedback and hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 21, 2025

All was fine - except I would like to have a loaner vehicle provided. Otherwise, all good. More

by KROGAN42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback! We appreciate you taking the time to share your experience at Mark Christopher Auto Center. I understand your desire for a loaner vehicle and will take your suggestion into consideration for the future. We're glad everything else was to your satisfaction and hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 21, 2025

The process to make an appointment and get service was solid until.... When I returned to pickup my truck the NIGHTMARE began. I waited over THIRTY (30) minutes for my truck to be brought out. The woman More

by MSarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your experience with us. I understand that the delay in receiving your truck was frustrating, and we appreciate your feedback regarding the appointment process at Mark Christopher Auto Center. We strive to maintain high standards in our service, and your comments will help us improve. If you would like to discuss this matter further, please feel free to reach out to me directly. We hope to provide a better experience for you in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 20, 2025

Friendly dealership, Willy and Ceasar were very helpful. Will go back again next time I’m in the market for another new truck More

by MIKEKOOT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willy & ceasar
Feb 20, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Mark Christopher Auto Center with Willy and Ceasar. We appreciate your support and look forward to assisting you again when you're ready for your next new truck. Safe travels until then! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 20, 2025

During the Presidents Day Weekend sale I came and test drove a few trucks and was out of there with the best deal ever on my Denali!! More

by becksconcart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Nasser
Feb 20, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience test driving trucks and found the best deal on your Denali at Mark Christopher Auto Center. Your satisfaction means a lot to us, and we appreciate you sharing your experience. We look forward to seeing you again! Enjoy your new truck! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 20, 2025

Very Nice, this was the easiest, quickest new car transaction I ever had. Armando was very helpful and knew I did not want to be there all day. He tried to get me out as quick as possible and he succ More

by kgaglio1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We’re thrilled to hear that your experience at Mark Christopher Auto Center was the easiest and quickest car transaction you’ve ever had. Armando is indeed a valuable member of our team, and we're glad he could assist you efficiently. We look forward to welcoming you back in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 20, 2025

My appointment was taken in when I was told it would and Caesar did a fine job with the service and the time that he told me it would be done More

by LARRY79GAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Mark Christopher Auto Center responded

Thank you for your positive feedback, Larry! We're thrilled to hear that Caesar provided excellent service and that your appointment went as planned. At Mark Christopher Auto Center, we strive to ensure our customers have a great experience, and your satisfaction means a lot to us. We look forward to seeing you again for your future service needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 20, 2025

We did not receive a call or text when our vehicle was ready and barely made it there to pick it up before they closed More

by chapy716
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback. I understand that not receiving a call or text when your vehicle was ready caused an inconvenience for you. At Mark Christopher Auto Center, we strive to maintain high standards for communication and customer service. Please feel free to contact us directly so we can address this situation and improve your experience in the future. We appreciate your patience and hope to serve you better next time. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 20, 2025

No loaners were available twice and No parts. Had to wait for weeks to get the navigation module. otherwise people are Very very nice. More

by NIZARMADANAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Abdelmesseh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. We understand that the unavailability of loaners and parts can be frustrating, and we appreciate your patience during the wait for the navigation module. It's great to hear that you found our team to be friendly. If you have any further concerns or need assistance, please feel free to reach out to us at Mark Christopher Auto Center. We value your feedback and strive to improve our service. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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