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Mark Christopher Auto Center

Ontario, CA

4.4
9,041 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,041 reviews

April 28, 2021

Place is great customer service was amazing Only thing I would have to say is the fact that that place charges 155 for diagnosis and then on top of it they charge you whatever service you’re getting done I More

by mll46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Apr 28, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 28, 2021

Joel Rodriguez our salesman was very professional, helpful, understanding and patient. Great customer experience! The sales team made it an easy process. Everyone was very friendly. More

by Caty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez 5 stars
Apr 28, 2021 -

Mark Christopher Auto Center responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 28, 2021

They work was done quickly abs effectively. The service department went above and beyond to help with all components of the services received. Thank you More

by JOSEPHSINGLEY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo Injian, Matt Torres
Apr 30, 2021 -

Mark Christopher Auto Center responded

Joseph, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 28, 2021

I was told tire pressure and maintenance level checks were done to get in my truck to see tire pressure were not and rest buttons were not done and they changed the settings on my truck of what I had pro More

by amandia hewitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Apr 30, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact me at your convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 28, 2021

I was happy to be able to drop the car Monday and get it back on Tuesday.. I have a new battery and the car works fine now.. More

by cmathteacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
Apr 30, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 28, 2021

Great service! Above and beyond what I expected when I came in for an emergency recall that was required before I could register my truck. More

by ENGINEERING3D_SERVICES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Stevens
Apr 30, 2021 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 28, 2021

Very professional and courteous,, new about the product quite well, and got what I was looking for . Without hesitation I would buy my next vehicle from Mark Christopher More

by bmjaxon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greig Hess
Apr 30, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 27, 2021

A great experience! Easy purchase no pressure.Ozzy was A great experience! Easy purchase no pressure. Ozzy was very nice and approachable. I definitely would go back to markchristoper for My next car p More

by RJUDY569
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osbaldo “Ozzy” Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Mark Christopher Auto Center responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 27, 2021

They took very good care of us. Explained everything.---We would use them again. We were buying out our lease ---keeping the car and we were not rushed with decesions More

by marion.dean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky was very helpful, Mike Cagey
Apr 28, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 27, 2021

Great high quality fast service.I was very pleased with Jack’s and her level of service and care for my truck. Thank you Anthony More

by anthony.reyes
Recommend Dealer
Yes
Employees Worked With
Jackie
Apr 28, 2021 -

Mark Christopher Auto Center responded

We cannot thank you enough for this glowing review of our service center, Anthony! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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