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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.6
10,910 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,910 reviews

February 08, 2026

Dontay went above and beyond to make us feel like he was listening to our wants and dislikes. He found us the perfect car. He was very professional and caring even bought us snacks. I definitely would buy a More

by HINESHOLLY57
Recommend Dealer
Yes
Employees Worked With
Dontay
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Feb 09, 2026 -

Mark Christopher Auto Center responded

Thanks so much for your valuable review, Holly! I'm delighted to hear about your positive experience with Dontay at Mark Christopher Auto Center. It's great to know he went above and beyond to find you the perfect car while also making you feel valued. Our team looks forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 08, 2026

Fast service, professional, only thing I would have liked 2 keys instead of one key and that was not offered to me which was extremely disappointing. More

by BRANDYMARBAN4
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando Nuno
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Feb 09, 2026 -

Mark Christopher Auto Center responded

Thank you for your honest feedback, Brandy. I truly appreciate your positive comments about our fast and professional service at Mark Christopher Auto Center. I understand your concern regarding the key, and we'll certainly take your feedback into consideration for future customers. If you have any further questions or would like to discuss this matter, please feel free to contact us. Hoping to have the opportunity to provide an even better experience in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 07, 2026

I have no complaints RAMI was really helpful. All the paperwork was done quickly and easy More

by dannysierra2010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RAMI MAHROOM
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Feb 07, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words, Danny! I'm glad to hear that Rami was able to assist you efficiently and that your experience at Mark Christopher Auto Center was smooth. We appreciate your feedback and look forward to helping you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 07, 2026

Customer support and service begins and continues after the sale of my new car . Great deals on cars More

by mrbill11953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2026 -

Mark Christopher Auto Center responded

Thank you for your fantastic review! I truly appreciate your feedback about the customer support and service at Mark Christopher Auto Center. It's great to hear that you enjoyed great deals on cars and that our service continues even after the sale. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 07, 2026

The repair took 8 months! It wasn't the advosor's fault but still 8 months is just wrong. More

by spetero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier Juarez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand that an 8-month repair timeframe is frustrating, and I appreciate your feedback. Our goal at Mark Christopher Auto Center is to provide timely and efficient service, and I value your patience during this process. If you have any further concerns or would like to discuss your experience in more detail, please feel free to reach out to me directly. I am here to help. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 07, 2026

Easy fast and transparent Overall, sales experience was very easy fast and got a good deal More

by robles.sergio911
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Polytarhos
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Feb 08, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Sergio! I'm thrilled to hear that your sales experience at Mark Christopher Auto Center was easy, fast, and enjoyable. We strive to provide our customers with great deals and transparent service. We appreciate your feedback and look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 06, 2026

The service was great and Javier was very helpful applying my rewards points to the service! More

by nbright31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at Mark Christopher Auto Center and that Javier was able to assist you with your rewards points. We appreciate your feedback and look forward to seeing you again for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 05, 2026

José Encino made the whole process smooth, ensuring I felt comfortable throughout. The customer service was top-notch, and I'll be returning!” More

by pvtransports49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2026 -

Mark Christopher Auto Center responded

Thank you for your great feedback! I'm pleased to hear that José made your experience at Mark Christopher Auto Center smooth and comfortable. Our team strives for top-notch customer service, and it's great to know we met that standard for you. We look forward to seeing you again on your next visit! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 05, 2026

The actual service was perfect. It’s just that you had my car all day and the GPS system is not fixed nor do you have a timeframe when the parts will be in, very disappointed in tha More

by dellab11
Recommend Dealer
Yes
Employees Worked With
Cesar Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JC, JC was great in assisting me when I first purchased my car
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Feb 06, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience. I’m glad to hear that the service itself was handled well. I also understand your concern about the GPS system and the wait for parts, and at Mark Christopher Auto Center, we work to keep customers updated on repair timelines and vehicle functionality. Your feedback helps us improve communication and planning for longer repairs. If you’d like to talk more about your vehicle, please feel free to contact me directly. Your satisfaction is very important to us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 04, 2026

It was very difficult to get in touch with Mr. Javier. Even after the manager assured me he would follow up with me the next morning, I never received a response. I am not pleased with the level o More

by valleyvistaconstruction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier Juarez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your concerns regarding communication with our team at Mark Christopher Auto Center. Your feedback is valuable, and I appreciate you bringing this to our attention. Please feel free to contact me directly if you’d like to share more details or continue the conversation. Your input is appreciated. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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