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Mark Christopher Auto Center

Ontario, CA

4.6
10,885 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,885 reviews

January 30, 2026

Chelsea is very knowledgeable, fair, and responsive. She is pleasant to work with and is very diligent. She is also available. She will go the extra mile to ensure customer satisfaction. More

by B Kennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I truly appreciate your kind words about Chelsea and her dedication to providing excellent service. At Mark Christopher Auto Center, our team strives to ensure our customers have a positive experience, and it's great to hear that Chelsea made a lasting impression. We look forward to welcoming you back next time! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 30, 2026

Easy interactions with all involved with the care of my vehicle. Professional and good communication. More

by TICOGUY12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2026 -

Mark Christopher Auto Center responded

Thank you for your fantastic review! I'm thrilled to hear that you had an easy and professional experience with us at Mark Christopher Auto Center. Good communication is a priority for us, and we're glad it made a positive impact on your vehicle care. We look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 30, 2026

I dropped my vehicle of for a warranty repair, it was repaired in a reasonable amount of time and was provided a loaner vehicle More

by KEVENJOSLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2026 -

Mark Christopher Auto Center responded

Thank you for your review, Keven! I'm glad to hear that your warranty repair was completed in a timely manner and that you found our loaner vehicle service helpful. At Mark Christopher Auto Center, we strive to provide excellent service to our customers. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 30, 2026

Very helpful to the people my son spoke with. They handled all his needs professionally More

by MEMARTINEZ575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words! I'm glad to hear that our team at Mark Christopher Auto Center was able to assist your son with his needs in a professional manner. I appreciate your feedback, and we hope to see you both again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 29, 2026

I arrived before 7 a. m. and watched several vehicles ahead of me get checked in. What frustrated me was seeing the service advisor direct vehicles behind me into a closed More

by jay81_25
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience, Jay. I understand your concerns regarding the service process and how your vehicle was checked in and returned. At Mark Christopher Auto Center, feedback like yours helps us focus on efficient check-in and communication to enhance the customer experience. If you’d like to provide additional context about your visit, please feel free to contact me directly. Your insights are valuable as we strive to enhance our service. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 28, 2026

They very honest and quick with the paperwork and Jose Encino is very friendly I recommend More

by pvtransports49
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2026 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! I am thrilled to hear that you found our team at Mark Christopher Auto Center to be honest and efficient with the paperwork. It's great to know that Jose made a positive impression on you as well. We truly appreciate your recommendation and look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 28, 2026

Thanks to his attention , customer service, listening skills and constant questions, he make sure I roll out the dealer happy with exactly what I needed and with what I like it! More

by Janeth8709
Recommend Dealer
Yes
Employees Worked With
Anthonny Farfan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthonny Farfan
Jan 28, 2026 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review, Janeth! I am thrilled to hear that our team provided you with excellent customer service and helped you find exactly what you needed. At Mark Christopher Auto Center, we strive to ensure our customers leave happy and satisfied. We look forward to seeing you again next time! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 28, 2026

Service was adequate. - service advisor kept me updated with status - car was not washed despite being there for a little more than 2 weeks - rental was a smaller veh More

by robertortega93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Robert. I appreciate your feedback regarding the service at Mark Christopher Auto Center. It's great to hear that our service advisor kept you updated. However, I understand your concerns about the car wash, the rental vehicle size, and the persistent error message. I encourage you to reach out to me directly to address these issues and ensure your vehicle is properly serviced. Your satisfaction is important to me. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 28, 2026

It was welcoming. Great experience for my first time. Would recommend. Also our sales man was very polite. More

by 0511elmo
Recommend Dealer
Yes
Employees Worked With
Bobby
Jan 28, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m happy to hear that you had a welcoming experience at Mark Christopher Auto Center, especially on your first visit. It’s great to know that the team made a positive impression. I truly appreciate your recommendation and look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 28, 2026

Great dealership nice family oriented atmosphere very friendly people and great customer service you guys are the best in Southern California More

by ericwilson3791
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alazar Omari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2026 -

Mark Christopher Auto Center responded

Thank you so much, Eric! I appreciate your kind words about the family-oriented atmosphere and friendly customer service at Mark Christopher Auto Center. It’s our goal to provide the best experience for our customers. We look forward to serving you again isoon. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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