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Mark Christopher Auto Center

Ontario, CA

4.6
10,686 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,686 reviews

November 24, 2025

Horrible service, I waited 5 hours for a oil change! and wanted to charge me $595.00 to correct a problem, where I went to Pep Boys for the same corrections for $168.00 ! More

by r562fern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chelsea Jose
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your frustration regarding the wait time for your oil change and the pricing discrepancies you encountered. I appreciate your feedback as it helps us improve our services at Mark Christopher Auto Center. Please reach out to me directly to discuss your concerns further. Your satisfaction is important to us, and we hope to have the opportunity to assist you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 23, 2025

Everyone at Mark Christopher were a pleasure to deal with. Buying a car in the past had been painful but not this time. Anthonny was a real pleasure!!!! More

by scook11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthonny Farfan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! I'm thrilled to hear that your experience at Mark Christopher Auto Center was enjoyable and that Anthony made a positive impact on your car-buying journey. I appreciate your feedback, and we look forward to assisting you in the future. Enjoy your new car! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 23, 2025

I would give 5 star to the service advisor. Has able to help my family out resolve the problem. Thank you. Chris. Coming back you’re service advisor. More

by Yv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Alvarez
Nov 24, 2025 -

Mark Christopher Auto Center responded

Thank you for your review! I'm glad to hear that our service advisor was able to assist your family in resolving the problem. Your feedback is appreciated, and we look forward to welcoming you back to Mark Christopher Auto Center for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 23, 2025

My recent experience was HORRIBLE ! You keeping my vehicle for a week for an hour repair really makes the GMC experience just like owning a FORD! the new policy changes for service are More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience, Pete. I understand that timely service is a key part of the vehicle ownership experience. Your feedback provides valuable insight into how service processes are experienced by customers at Mark Christopher Auto Center. If you’d like to discuss your visit further or provide additional details, please feel free to contact me directly. I’d welcome the opportunity to review your experience and answer any questions you may have. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 23, 2025

Service was good, Chelsea communicated well, took a little longer than expected both times I brought it in. More

by jonathanwu99
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback, Jonathan! I appreciate your kind words about our service and Chelsea's communication. I understand that the time it took for your visits was longer than expected, and we value your patience. Our team strives to provide the best experience possible at Mark Christopher Auto Center and look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 22, 2025

We appreciated the quick turnaround to being provided what we qualified for. We had told our salesman what type of vehicle we were looking for, and what we needed it for, and Nick was great in providing More

by kikalove214
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with Nick at Mark Christopher Auto Center. It's fantastic that he was able to provide you with the perfect vehicle to meet your needs. I appreciate your feedback, and we look forward to assisting you again in the future! Lloyd Beardsley, General Manager lbeardsley@markchristopher.com

November 22, 2025

From the first phone call with Alex Sarabia to the time we drove off the lot with our new car it was a wonderful experience! Everyone there was courteous of our time. Our salesman Alex Sarabia was so nice, More

by jennifercory
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Jennifer! I'm pleased to hear that your experience with Alex Sarabia and the team at Mark Christopher Auto Center was so positive. Your recommendation means a lot to us, and I'm glad to know that the drive was worth it for you. We look forward to assisting you again in the future! Safe travels! Lloyd Beardsley, General Manager lbeardsley@markchristopher.com

November 22, 2025

Everyone was extremely friendly and helped me through the process which made it seamless and stress free. More

by GIOVANNICUEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthonny Farfan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that our team at Mark Christopher Auto Center provided you with a friendly and seamless experience. It’s our goal to make the process as stress-free as possible. We look forward to seeing you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 22, 2025

My experience was excellent. Jason and Robert were professional and curious. If I had one complaint it would be the wait for cleaning the truck could have been a little quicke More

by Jim@jtpaint.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Jim! I'm thrilled to hear that your experience at Mark Christopher Auto Center was excellent and that Jason and Robert provided you with professional and courteous service. I appreciate your feedback regarding the wait for cleaning the truck and will certainly consider it. We hope to see you again soon for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 21, 2025

They help me on everything I needed and Juan was able to work with my schedule so everything was good thanks for the help More

by juanguerra1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2025 -

Mark Christopher Auto Center responded

Thank you for your review, Juan! I'm happy to hear that Juan was able to assist you and accommodate your schedule at Mark Christopher Auto Center. We appreciate your kind words and look forward to helping you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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