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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.4
9,054 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,054 reviews

June 02, 2024

We had the a wonderful experience at this dealership. Joel was so helpful in every way. He took his time to show us the features of our new vehicle and answered all of our questions. Everyone was very po More

by lilieyjuan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Mark Christopher Auto Center responded

Thank you for the 5-star review! We're thrilled to hear that Joel provided excellent service and took the time to assist you in understanding your new vehicle. Our team at Mark Christopher Auto Center appreciates your recommendation to friends and family. We look forward to welcoming you back in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

Helpful
June 01, 2024

Great customer service and knowledgeable advisor. They took care of issues in timely manner. Happy overall More

by AMREAGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea
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Jun 04, 2024 -

Mark Christopher Auto Center responded

Thank you for the positive review! We are pleased to hear that you had a great experience at Mark Christopher Auto Center. We are glad that our team provided you with excellent customer service and efficiently addressed any concerns you had. We look forward to serving you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Helpful
June 01, 2024

Dealership was very professional and very courteous. Process of getting into a vehicle same day was very easy More

by ray@tripowerelectric.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willy Mejia
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Jun 04, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center! We are thrilled to hear that you found our team to be professional and courteous during your visit. Making the process of getting into a vehicle easy for you is always our goal. We appreciate your positive feedback and look forward to assisting you in the future. Feel free to share your experience with others! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

Helpful
May 31, 2024

A lot of issues upon purchasing 2024 EV Hummer Pick up. Scuffs on all door panels, truck only 100 miles charged, incorrect emblem on truck advertising it is a 3x vs 2x. Was told that they will make things More

by prolificmgmtgroupllc
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lloyd
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Jun 03, 2024 -

Mark Christopher Auto Center responded

We acknowledge your review and are currently looking into the events you’ve detailed.

Helpful
May 31, 2024

The service is went smooth and efficient, the staff is friendly, the waiting room is clean and neat, the restroom is clean as well. The price for the services is affordable. Overall everything’s good More

by MACHDANELLA101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your positive experience at Mark Christopher Auto Center, I appreciate your feedback! I'm glad to hear that you found our service efficient, staff friendly, facilities clean, and prices affordable. I look forward to serving you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Helpful
May 31, 2024

Thank you for the Service in our new Cadillac, Your service department always kept us updated More

by rick.smith53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo Catalano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Mark Christopher Auto Center responded

Thank you for the positive feedback, Rick! I'm thrilled to hear that you had a great experience at Mark Christopher Auto Center with your new Cadillac. Our service department takes pride in keeping our customers informed and satisfied. I look forward to seeing you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Helpful
May 31, 2024

This was my family 2nd truck that we bought at your dealership it was a good experience thanks to Armando More

by kikepadilla10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center for your second truck purchase! I'm thrilled to hear that Armando provided you with a great experience. I appreciate your support and look forward to welcoming you back. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

Helpful
May 31, 2024

This was a fairly easy transaction. Armando was great -- helpful and honest. I was surprised, though, at the lack of knowledge Caesar (finance) had about electric car rebates. Ma More

by mcewenwl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caesar (finance)
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Jun 03, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. We're glad to hear Armando provided great assistance. Your feedback about Caesar is valuable, and we appreciate the insights you've provided regarding electric car rebates. We will work on improving our knowledge of incentives to better assist our customers in the future. If you have any further questions or feedback, please feel free to reach out. Thank you for choosing Mark Christopher Auto Center. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

Helpful
May 30, 2024

Good customer services . Thomas has good patiente for get the car I will like .. Thank u More

by Juan ruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
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Jun 01, 2024 -

Mark Christopher Auto Center responded

Thank you, Juan, for your positive review and kind words about Thomas at Mark Christopher Auto Center! I truly appreciate your feedback and I am delighted to hear about the great customer service you received. I look forward to assisting you again in the future. Thank you for choosing us! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

Helpful
May 30, 2024

Willy helped me find my new car! Was so excited for my new trade in More

by ICONSOLIDA03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willy
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Jun 01, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center for your new car purchase! I appreciate your positive feedback about Willy's assistance in finding your new car. It's great to hear that you were excited about your trade-in. I look forward to seeing you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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