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Mark Christopher Auto Center

Ontario, CA

4.5
10,061 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,061 reviews

April 19, 2025

I would absolutely recommend them to anyone looking for a car. Great customer service! They went above and beyond to find me the right car. More

by yourmtnrealtor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ceasar
Apr 20, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Mark Christopher Auto Center and that our team went above and beyond to help you find the right car. Your recommendation means a lot to us! We hope to see you again soon. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 18, 2025

Edgar was so helpful and kind! Thank you guys so much! We love our Escalade! More

by crown81g
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar
Apr 19, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that Edgar was helpful and kind during your experience at Mark Christopher Auto Center. Enjoy your new Escalade, and we look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 18, 2025

Bought my truck there. Only place I trust to work on it. They have never let me down. More

by BRYAN78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Bryan! We truly appreciate your trust in Mark Christopher Auto Center for your truck. It's fantastic to hear that we have consistently met your expectations. We look forward to continuing to provide you with the quality service you deserve. Please come back and see us again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 18, 2025

I had a good experience, I felt like everything was honest and transparent, It’s obvious that The dealership is in for the long haul and not just trying to sell a truck today. More

by paul.munoz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
Apr 19, 2025 -

Mark Christopher Auto Center responded

Thank you, Paul, for your wonderful review! We’re thrilled to hear that you had a good experience at Mark Christopher Auto Center and appreciate your recognition of our honest and transparent approach. We aim to build lasting relationships with our customers rather than just focusing on a single sale. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 18, 2025

Great service overall. , Leslie was very kind and professional. The technician Brandon took the time to drive with me and help pin point the problem. More

by egonzalez23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Mark Christopher Auto Center responded

Thank you for your fantastic review! We appreciate your kind words about our service and are glad to hear that Brandon was able to assist you effectively. At Mark Christopher Auto Center, we strive to provide the best experience for our customers. We hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 18, 2025

Mark Christopher is my trusted Auto Center for my Cadillac and Chevy Truck. It was unfortunate that my experience with Dario Gomez was NOT the same. I hope to have another service member next time I More

by HBALTAZAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I appreciate your continued trust in Mark Christopher Auto Center for your Cadillac and Chevy Truck. I understand that your recent visit did not meet your expectations, and I want to assure you that we value all feedback and take it seriously. We strive to provide excellent service, and we regret that you felt the service you received did not align with that standard. I encourage you to reach out to me directly so we can address your concerns and work towards a better experience in the future. We hope to see you again soon and provide you with the service you expect and deserve. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 18, 2025

I am disappointed in the Service I received this time. I asked for prices a head of work but did not receive until engine dismantled. Delivery dates where implied but not delivered. The first time I l More

by MSWIFT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your disappointment regarding the delays in communication and the service timeline for your vehicle. It’s concerning to hear that the issue wasn’t resolved in a timely manner, especially since we value our customers and strive for efficiency. I appreciate your loyalty to Mark Christopher Auto Center in the past and hope this was indeed an isolated incident. If you would like to discuss this further or if there's anything we can do to assist you, please don’t hesitate to reach out directly. Your feedback is important to us to ensure we continue to improve our services. Thank you for your understanding. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 17, 2025

Jason was excellent and very helpful. He made the buying process easy. I think I got a great deal! More

by jckpickering
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Ho
Apr 18, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you found the buying process easy and felt you received a great deal at Mark Christopher Auto Center. Our team, especially Jason, works hard to ensure a smooth experience for our customers. We look forward to seeing you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 16, 2025

Amazing professional staff and friendly environment. I had the pleasure of working with Robert Garcia and he made my entire experience from start to finish exceptional More

by Kyle Roth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthonny Farfan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Abdelmesseh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Hess
Apr 16, 2025 -

Kyle Roth responded

Just wanted to give a big shoutout to Robert Garcia and Greg H. They helped with a purchase of a suburban for my family and we could not be happier or safer as a family, a huge thanks to those two gentlemen and everyone else at Mark Christopher.

April 15, 2025

My family and myself are very happy with the new car. Love my new 2025 traverse. More

by yvnnalcantar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salvador crisanto
Apr 15, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We are thrilled to hear that you and your family are happy with your new 2025 Traverse. At Mark Christopher Auto Center, we strive to provide the best car-buying experience possible. We hope to see you again soon, and please feel free to share your experience with others! Enjoy your new ride! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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