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Mark Christopher Auto Center

Ontario, CA

4.6
11,053 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 11,053 reviews

March 30, 2026

just want to give a huge shout out to chris! he’s such a big help when i need any maintenance done on my car, such a sweet guy and has patience lol. More

by daisydiane17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Alvarado
Mar 30, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Daisy! I'm thrilled to hear that Chris has been such a great help with your car maintenance at Mark Christopher Auto Center. His dedication and patience truly make a difference! I appreciate your shout-out and we look forward to serving you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 30, 2026

Tried a few times to make an appointment online. Kept having issues not allowing me to do it. I was in the area by Mark, Christopher so stopped in and made the appointment myself for the following w More

by MKCDTL
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Christopher was my service writer.
Mar 31, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I appreciate your feedback about the appointment process and am glad to hear that you received quick service during your oil change. I understand your disappointment regarding the cleanliness of your vehicle when it was returned. At Mark Christopher Auto Center, we strive to meet high standards, and your comments will help us improve. I encourage you to reach out to me directly if you have any further concerns that you wish to discuss. We hope to see you again soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 29, 2026

I had an excellent experience with Mark Cadillac, thanks to Chelsea. From the very beginning, she demonstrated outstanding professionalism and clear communication, keeping me informed throughout every step More

by VANESSAHUERTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
Mar 29, 2026 -

Mark Christopher Auto Center responded

Thank you for your review, Vanessa! I’m glad about your excellent experience with Chelsea at Mark Christopher Auto Center. It's great to know that her professionalism and communication made a positive impact on your service experience, especially with arranging a rental vehicle for your convenience. We appreciate your recommendation and look forward to serving you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 29, 2026

I have purchased 2 cars from the dealership. The process is always easy, inventory is large and I always find the car I am looking for. All of the employees from Sales to Finance to Service are More

by summer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alazar Omari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar V. (Finance)
Mar 30, 2026 -

Mark Christopher Auto Center responded

Thank you for your review! I’m glad to hear you've had a great experience purchasing two cars from Mark Christopher Auto Center. It's great to know that everyone from Sales, Finance, and Service has consistently provided you with the support you need. We appreciate your loyalty and look forward to assisting you again in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 28, 2026

I purchase a used 2025 XT5. Sales man was nice, however, when I got home, I noticed a lot of issues with the car. Inside and outside. Dinks, broken mud flap that flaps when I More

by nicole93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Armando Nuno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience, Nicole. I understand your concerns regarding your 2025 Cadillac XT5 and the cosmetic issues you noticed after purchase, including the mud flap and the back door. At Mark Christopher Auto Center, we aim to support our customers and address concerns whenever possible, and ensure every vehicle meets the high standards our customers expect. If you'd like to discuss your visit further, please contact me directly. We are committed to reviewing our vehicle preparation and post-sale support processes so every owner feels valued, confident, and supported throughout their ownership journey. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

Mar 30, 2026 -

nicole93 responded

Hello Lloyd. I had responded last night via email but not sure if you had received my email, maybe I did not use the proper chanels. Thank you for your email/response which I truly was not expected but much appreciated. Please feel free to contact me at 714-336-5317. Anytime during the day is a good time. Sincerely, Nicole Flower. Sent from my iPhone

March 28, 2026

CJ the salesman was on the level and trustworthy over the phone which gave me the reason to drive an hour and half. Also was great in person. Thank You! More

by ROZELLEKEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2026 -

Mark Christopher Auto Center responded

Thank you for your review, Ken! I’m happy to hear that CJ provided you with a trustworthy experience both over the phone and in person. It's great that you made the drive to visit Mark Christopher Auto Center, and I truly appreciate your feedback. We look forward to welcoming you again next time! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 28, 2026

Always professional and friendly staff and always they get the job done and on time!! More

by Happy Customer!!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2026 -

Mark Christopher Auto Center responded

Thank you for your review! I appreciate your feedback about our professional and friendly staff at Mark Christopher Auto Center. It’s great to hear that you’ve had timely service with us. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 27, 2026

Excelente service and customer service The work was quick and also the price wasn't to expensive very affordable More

by ELTETE469@gmail.com
Recommend Dealer
Yes
Employees Worked With
Tony
Mar 28, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback! I'm glad to hear that you found our service and prices at Mark Christopher Auto Center to be excellent and affordable. I appreciate your support, and we look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 27, 2026

I’m a returning customer due to the great service and no game playing or haggling with Mark Christopher. I purchased my first vehicle here at Mark Christopher in the mid 1990’s and have purchased 2 other ve More

by patty_nunes14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Patty! I truly appreciate your loyalty to Mark Christopher Auto Center over the years. It’s great to hear that you value our straightforward approach and excellent service. We look forward to serving you again for your next vehicle purchase! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 26, 2026

We bought our second vehicle from Mark Christopher and were pleased by the selection and customer service. We visited 3 other dealerships to compare and I can save you some time; The best price and choi More

by Jim Boice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray
Mar 27, 2026 -

Mark Christopher Auto Center responded

Glad you shared your experience with us, Jim! I truly appreciate your loyalty in choosing Mark Christopher Auto Center for your second vehicle. It’s fantastic to hear that you found our selection and customer service to your satisfaction, and I’m happy that Bryan was able to assist you effectively. We look forward to welcoming you back for your next visit and appreciate you recommending us to others! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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