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Mark Christopher Auto Center

Ontario, CA

4.5
10,182 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,182 reviews

January 29, 2025

Great customer service, quick service, and honest service. In addition, the service representative that attended me was very helpful and nice. More

by goodday24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female
Jan 29, 2025 -

Mark Christopher Auto Center responded

Thank you for your fantastic review! We’re thrilled to hear that you experienced great customer service and found our team helpful and nice at Mark Christopher Auto Center. Your kind words motivate us to keep providing honest and efficient service. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 28, 2025

Best service i ever had was very honest about what was needed and very helpful would recommend all friends and family to her More

by andrew_carkhuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We’re thrilled to hear that you had the best service at Mark Christopher Auto Center. Providing honest and helpful service is our priority, and we appreciate your recommendation to friends and family. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 28, 2025

Spectacular service. I recently leased my 3rd vehicle from Mark Christopher Auto and couldn't be more happy with how I was treated. Special mentions must go out to Cesar More

by FRYCREATIVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Valenzuela (finance), Jose Enciso (sales)
Jan 29, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your fantastic review! We're thrilled to hear that you had a spectacular experience leasing your third vehicle from Mark Christopher Auto Center. It's wonderful to know that Cesar and Jose provided exceptional service to help you secure the deal you wanted. We truly appreciate your loyalty and look forward to assisting you again in the future. Don't hesitate to share your experience with others! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 28, 2025

Armando was a pleasure to work with on my purchase. He went over and above to set up all the items in the vehicle and make sure I knew how to use them. I will be coming back in the future. He made my e More

by joseph-marcel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Joseph! We're thrilled to hear that you had such a positive experience with Armando at Mark Christopher Auto Center. It's great to know that he provided you with exceptional service and helped you get acquainted with your new vehicle. We look forward to welcoming you back in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 28, 2025

Courteous , Friendly staff make you feel at home . It would make it better if they wash the vehicle that is the only inconvenience but I’m sure it’s for a reason . More

by ecardona216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
Jan 29, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words! We’re glad to hear that you felt at home with our courteous and friendly staff at Mark Christopher Auto Center. We appreciate your feedback regarding the vehicle wash and will certainly take that into consideration. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 28, 2025

Very helpful throughout the whole process. Amazing customer service. Communication could be better with third parties or owners. Over all great experience. More

by marisalovato94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denis Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Mark Christopher Auto Center responded

Thank you for your positive feedback! We're thrilled to hear that you had an amazing experience with us at Mark Christopher Auto Center. We appreciate your input about communication with third parties, and we will take that into consideration to improve our service. We look forward to helping you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 28, 2025

Great customer service satisfied with my salesman first time buying a Chevy I could of chose better More

by lopezclaire54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Please check who sold me the car and give him the credit for the great job he did
Jan 29, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Mark Christopher Auto Center. We're proud to provide excellent customer service, and we appreciate your trust in us for your first Chevy purchase. If you have any questions or need assistance in the future, don’t hesitate to reach out. We look forward to seeing you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 28, 2025

Edy L. and Willy were great! Came in with specific requirements for my next vehicle, they were met with ease! Edy answered all questions. Highly recommended More

by Tori Valles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edy Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Mark Christopher Auto Center responded

Thank you, Tori, for your wonderful review! We're thrilled to hear that both Edy and Willy were able to meet your specific requirements for your next vehicle at Mark Christopher Auto Center. It’s great to know that all your questions were answered. We truly appreciate your recommendation and look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 28, 2025

Good communication, decent turnaround, so so on rental communication, returned my truck dirty, too many issues with computer systems. More

by cesar21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback, Cesar. We appreciate your insights regarding the communication and turnaround time at Mark Christopher Auto Center. It's important for us to provide a seamless experience, and we understand that there were some concerns with the rental communication and the cleanliness of your truck upon return. We value your input and encourage you to reach out to us directly so we can address these issues more thoroughly. Your satisfaction is our priority, and we aim to improve our services. We hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 27, 2025

Took about 4 hours to do basic maintenance. Again, I was not notified once maintenance completed. I had to ask and found out it had been done for over 20 minutes. More

by mpoehl152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. We understand that waiting for service updates can be frustrating. At Mark Christopher Auto Center, we strive to keep our customers informed throughout the maintenance process. Your feedback is valuable, and I encourage you to reach out to me directly so we can address your concerns more thoroughly. We appreciate your input and hope to provide a better experience moving forward. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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