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Mark Christopher Auto Center

Ontario, CA

4.5
10,123 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,123 reviews

July 24, 2021

Very friendly helpful personal. Something lacking in many service centers, dealers as well as regular shops. Although my problem could be fixed they honestly recommended not doing so as to repair costs would More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobo
Jul 28, 2021 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 24, 2021

Service was pretty prompt even though I didn’t have an appointment. Jackie, in the service department, was especially helpful with my concern. This was a great experience compared to previous appointments More

by MKBAUGHMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie in service department, young man would returned my car and keys to me,
Jul 28, 2021 -

Mark Christopher Auto Center responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 24, 2021

Excellent service every help full! Emad was great , cesar was the best sells men out there ! Overall service was amazing car is beautiful &love it More

by KAYLEE ZAPATA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Valenzuela
Jul 28, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 24, 2021

Customer service accommodations bad , Poor ,$ 1700 ac repair and not even a car wash, you are charging premium fee for your service and, you are not delivering, with the wash out COVID excuse .! , n More

by lorangz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 10, 2021 -

Mark Christopher Auto Center responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 24, 2021

Nobu is such a great service writer! Very knowleadgeable and helpful! I will definitely keep servicing my vehicle at this dealership. Always very honest and friendly. More

by DIONNEL12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 28, 2021 -

Mark Christopher Auto Center responded

We wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of our team. It’s important that when our customers drop their vehicle off with us, they’re given the transparent and trustworthy service we know they deserve. We hope that if there’s anything else you need, you won’t hesitate to let us know. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 23, 2021

Mark Christopher Chevrolet provided the best service I have ever received purchasing a vehicle. The Steel staff was right on top of it, financing and even the detail guy are top of the line! This is about More

by robert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters, DAS Admin
Jul 28, 2021 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 23, 2021

Excelente atención fue muy agradable nuestra atención por Bryan Morales se les recomenda sus servicios te ayuda en todo y te explica paso a paso. More

by CLAROSNELSON31
Recommend Dealer
Yes
Employees Worked With
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Mark Christopher Auto Center responded

¡No podemos agradecerle lo suficiente por escribir esta increíble evaluacion para nuestro concesionario! Trabajamos duro para asegurarnos que nuestros clientes tengan una experiencia increíble. Fue un placer ayudarle y esperamos la oportunidad de trabajar con usted muy pronto. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 23, 2021

Quick and painless..Juan came out to greet me once he was advised I was waiting. Was quick to attend to my issue and have the service completed More

by SARAMARTINEZ1893
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Jul 28, 2021 -

Mark Christopher Auto Center responded

We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 23, 2021

Probably the worst service out of any business I’ve ever been to ever in my entire life. The communication was horrible because the service advisor had no idea how to explain what was wrong with my vehicle More

by Carlos
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dario
Aug 10, 2021 -

Mark Christopher Auto Center responded

It seems as if we fell short of our standards during your visit and we would like to do what we can to remedy the situation. Please reach out to us so we may begin to move forward in a positive direction. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 23, 2021

Julie was very professional. I tried to have same job done at Rotolo Chevrolet prior and it was a nightmare! Thanks Mark Christopher! You recalled saved the day More

by Onclauswitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric and Julie from Service, five stars each
Jul 28, 2021 -

Mark Christopher Auto Center responded

Thank you so much for this excellent feedback. We are happy to hear that our team worked hard enough to make your experience enjoyable. f there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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