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Mark Christopher Auto Center

Ontario, CA

4.6
10,259 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,259 reviews

May 16, 2021

Used to be good before covid. Now they are too busy and cant keep up due to their reduced hours and not being open on saturdays anymore. Super rushed now and service is not what it used to be. Staff are st More

by Philimac04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gerald Waters, Matt Torres
May 17, 2021 -

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 16, 2021

Thank you, everyone was wonderful. My car was returned timely and everyone went above and beyond. Service is always too notch at mark Christopher chevy More

by VANSHOUBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Mark Christopher Auto Center responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 16, 2021

My husband & I are pleased with this dealership. We appreciate Brian Noble with his expertise. We will refer others to Brian Noble at this dealership. More

by MIGNONHALL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry-Finance, Brian Noble
May 17, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 16, 2021

Great service and would recommend to others . Service Advisor Nobu provided great customer service. It would have been nice to receive an offer of a loaner car at the start of the appointment. More

by Anewdaymission
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
May 17, 2021 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 16, 2021

Ray helped us during our visit. He was extremely helpful and polite. We will be back here for future visits because the customer service has been the best so far. More

by A.MEZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
May 17, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 16, 2021

Does NOT keep its verbal promise on pending order transaction for MSRP exact. When I come back today to make my official order for a new 2021.9 GMC Sierra V6 final-edition, they changed their mind an More

by waltchan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johnny Mendoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Nuno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Mark Christopher Auto Center responded

We acknowledge your review and are currently looking into the events you’ve detailed.

May 16, 2021

It was the smoothest and quickest car buying experience we have ever had. Thank you, Jason Ho! I appreciate you for making this purchase a wonderful one. More

by TSHATINA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Mark Christopher Auto Center responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 16, 2021

It’s always a pleasure to take good care of my truck. I’ll take my truck here forever. Always tell me what’s wrong with my truck More

by dannyh95111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
May 17, 2021 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 15, 2021

Good service on my vehicle especially the service man was very honest.I don’t have anything to complaint but outstanding service good job k More

by ROSALES13059
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Mark Christopher Auto Center responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 15, 2021

Alex was very helpful in getting us the vehicle we were looking for. He kept in touch with us and notified us the morning it arrived. We love it! More

by MWALTER1567
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
May 17, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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