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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.6
10,241 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,241 reviews

April 16, 2021

Service is terribly slow and and at times very unprofessional and rude. I never feel welcomed and always feel that I'm at the stealership. More

by mo18ra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know nms
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Apr 21, 2021 -

Mark Christopher Auto Center responded

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Mark Christopher Auto Center. We always strive to improve and give our customers top-notch service. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 16, 2021

Thank you for the great work Jeff Rizzi and Jackie in service your awesome. Also the tech that came out for explaining the service and how it works. More

by VASQUEZJUAN1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie in service needs a raise
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Apr 16, 2021 -

Mark Christopher Auto Center responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 16, 2021

Great customer service great salesman great all around dealership to work with Sales had everything ready for me to go straight into finance was not in there very long at all car was all washed up and fue More

by YNOTU1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters, Vincenzo Catalano, Frank Villalobos, Tony Catalano, Matt Torres
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Apr 16, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 15, 2021

Excellent service very satisfy fast and clean will recommend you guys thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks gracias gracias gracias gr More

by Oakleytapia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Apr 16, 2021 -

Mark Christopher Auto Center responded

Oakley, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the work performed on their vehicle. We look forward to seeing you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 15, 2021

Great place to have your car serviced went in for a recall, parts were in stock job completed in a great time frame! Thank you! More

by Bdn4355
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
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Apr 16, 2021 -

Mark Christopher Auto Center responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 15, 2021

Ease of purchase and great service by Gerald the Internet sales manager. The buying experience was fast with no surprises and the selection was great . More

by MARMOJO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Waters
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Apr 16, 2021 -

Mark Christopher Auto Center responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 15, 2021

The staff is always friendly and helpful. The service writer told us how long it would take for an oil change and called us as soon as our car was ready. More

by rcronan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Report | Print
Apr 16, 2021 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 15, 2021

Greg Hess did an excellent job in helping us purchase our 2021 Corvette C-8. We highly recommend Mark Christopher Auto Center. I have dealt with them for 25 years. More

by Ed St. Martin & Stephonie Richter
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Nuno
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Apr 16, 2021 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 15, 2021

I only go for oil change I got there at 9:32 a.m and get out at 2:20p.m I waited for 5 hours. No Good costumer service at all. More

by INFOR
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jackie Klosky
Report | Print
Apr 19, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. Here at Mark Christopher Auto Center, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 15, 2021

Robert best to work with. Awesome employee !!! I’ve worked with a lot but never ever like robert. This is the honest truth !!!! This is for robert in fleet. More

by alex@alsplastics.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert in fleet
Report | Print
Apr 16, 2021 -

Mark Christopher Auto Center responded

We appreciate the kind words, Alex. We look forward to seeing you again in the future! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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