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Mark Christopher Auto Center

Ontario, CA

4.5
10,109 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,109 reviews

January 29, 2021

I stopped going to service repair in Ontario because Finacially has been hard and would get charge after my Warrenty was over but after this last visit I will be back Avo was very helpful and took care More

by esther
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Feb 02, 2021 -

Mark Christopher Auto Center responded

Thanks for your outstanding review, Esther! I'm very happy to hear that Avo was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 29, 2021

Sales persons and the sales manager Greg couldn't have been better. Eddie is a standout for sure. We spent a long day working through everything though the staff couldn't have been more helpful, professi More

by LANCE.LUKENBILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edy Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters
Jan 29, 2021 -

Mark Christopher Auto Center responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 28, 2021

Always pleased with your service department. Keep up the good work. All work requested that needed to be done was done. Never any issues with your service dept. More

by Michael Boling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jan 29, 2021 -

Mark Christopher Auto Center responded

Thank you for the wonderful review, Michael! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 28, 2021

Fantastic customer service. I did not even come to the dealership, I just told them what I wanted and it was delivered. From the management down to the delivery guy, everything was spot on and extremely p More

by erik26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edy Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Mark Christopher Auto Center responded

Erik, we are so glad we could take care of all of your needs at Mark Christopher Auto Center. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 28, 2021

Alex Sarabia is definitely the best! Friendly and patiently answering our questions and helping us find our dream car! He made the whole process easy and delightful! Thank you so very much Alex! More

by Qingsway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Mark Christopher Auto Center responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Alex was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 28, 2021

Ray always take care of me with great attitude and service they used too wash thee outside be returning it but do to pandimmic it been bad but the do keep you safe with the mask and the safe distance More

by dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Jan 29, 2021 -

Mark Christopher Auto Center responded

Thank you for your great review, Dee! We're glad to have Ray on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 28, 2021

Great service. Friendly staff. Made sure I was in loop of what was going on with my vehicle. Great experience. Would highly recommend. Good dealer More

by lemuel915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Jan 29, 2021 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 28, 2021

The service dept. is great. Baby Damon is the best service rep. I have ever encountered. He is a tremendous asset to this company. I could go anywhere for service but I choose Mark Christopher because More

by chuckb_7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabu Damon
Jan 29, 2021 -

Mark Christopher Auto Center responded

Thanks for the kudos, Chuck. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 28, 2021

Sandra was awesome! She was able to schedule an appointment quickly and she provided me with accurate information. She also answered any question I had. I have no complaints. More

by blakej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra
Jan 29, 2021 -

Mark Christopher Auto Center responded

Thanks for your outstanding review, Blake! I'm very happy to hear that Sandra was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 27, 2021

Beautiful dealership, well maintained, and friendly staff. I will be back for my next vehicle. I can't recommend Alex enough perfect salesman giving me all the time I need to make an informed decision. More

by rjtorres13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Mark Christopher Auto Center responded

Congratulations on your new vehicle, RJ. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Alex was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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