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Mark Christopher Auto Center

Ontario, CA

4.6
10,184 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,184 reviews

December 13, 2020

Thank you! Cesar Valenzuela for helping me out with the purchase of my new 2021 GMC Canyon AT4 It has everything I was looking for in a truck I will be back again to Mark Christopher and will be recommendi More

by THUMPS909
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cesar Valenzuela
Dec 15, 2020 -

Mark Christopher Auto Center responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 13, 2020

Prompt help and very friendly. Wasn't pushy at all. Place was clean and atmosphere in building warm and friendly. Enjoyed the service we got. More

by NICHOLESHELLEY1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Noble
Dec 15, 2020 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience at Mark Christopher Auto Center. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 12, 2020

The service department is the worst I have ever deal with I took my 2020 Silverado the 1st time because of a front caliper failure and they denied the warranty 2nd time for a noice on the engine set there fo More

by MQ1129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Peters
Dec 15, 2020 -

Mark Christopher Auto Center responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 12, 2020

What a great experience! I started working with Mario Sanchez yesterday by phone and text. He got everything set up for me to come in to the dealership this morning. I test drove the car and then we went More

by Carol L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Mark Christopher Auto Center responded

Carol, your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 12, 2020

Vince was a pleasure to work with in assisting my Nephew with the purchase of his new truck. Thank you Vince for all the time you spent assisting me. More

by nhluther
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Waters, Vincenzo Catalano
Dec 15, 2020 -

Mark Christopher Auto Center responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Vince was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 12, 2020

Very bad experience, the worst in my life I am been Very bad experience, the worst in my life I am been buying cars all my life few cars every years high end cars . This is very bad They don’t keep More

by mncwic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Polytarhos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters
Dec 22, 2020 -

Mark Christopher Auto Center responded

We appreciate hearing about your recent visit. Our priority here at Mark Christopher Auto Center is to ensure that every customer leaves our dealership with a great experience. I would love to speak with you further on the matter. Please contact me at your earliest convenience. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 12, 2020

I have purchased several vehicles from M C Chev starting in 1991 with a new Silverado. An Olds for my parents in the 90’s. In 2016 a Tahoe. It’s my first stop when car shopping. The service is great, friend More

by jethorne.jt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Waters, Brian Noble
Dec 15, 2020 -

Mark Christopher Auto Center responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 12, 2020

We are always pleased with the service, professional management and courteous employees. We appreciate that personnel always tells us what they will do and the cost. More

by LINDAKRICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
Dec 15, 2020 -

Mark Christopher Auto Center responded

Linda, thank you for reaching out! Reviews like these mean the world to us and I will be sure to relay to the team. Take care and have a great day. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 12, 2020

I was disappointed that my service person Jackie did not call or text me to tell me that truck was ready for pick up it was there for almost a week before I had to call in to see if it was ready. I did tex More

by Michelle.zepeda91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jackie
Dec 15, 2020 -

Mark Christopher Auto Center responded

That is not the kind of experience we seek to provide, Michelle. Please call us when you can so we can address this together. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 11, 2020

This was my first visit and was very pleasant. Everyone was very helpful and on the ball. I had a 7am appointment and was out by 7 50. I give you a 5 star rating excellent service More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Dec 15, 2020 -

Mark Christopher Auto Center responded

Eric, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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