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Mark Christopher Auto Center
Ontario, CA
10,147 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 10,147 reviews
November 06, 2020
Excellent service. The dealership went above and beyond, and the tech was very knowledgeable. He diagnosed my A/C issue very quickly. I am very happy. and the tech was very knowledgeable. He diagnosed my A/C issue very quickly. I am very happy. More
by KYLERCAREY
Verified Customer
November 06, 2020
Got in and out in a timely manner considering it was really busy. I was able to schedule an appointment with no long calendar date really busy. I was able to schedule an appointment with no long calendar date More
by Chngmokwan
Employees Worked With
Other Employees :
Mike Cagey, Gerald Waters, Vincenzo Catalano, Frank Villalobos, Tony Catalano, DAS Admin
November 05, 2020
Jackie is awesome. However, the fact remains that I had the same part fail on two different occasions and GM would not honor a defective part. Repairs have been really frustrating and my truck still ha the same part fail on two different occasions and GM would not honor a defective part. Repairs have been really frustrating and my truck still has problems. Three times my truck will be going back. It’s odd to think that I only had a a fuel pump replacement spent thousands of dollars and all of a sudden new problems are coming up. I would recommend service but really concerned about the quality of repairs being fair and really complete. Considering taking my vehicle to different dealership for service. Keep in mind that Jackie and Matt have been awesome! More
by Kostersbcarson
Employees Worked With
Matt Torres
November 05, 2020
Mark Christopher is like family. I've been with them for many years and I wouldn't feel comfortable going anywhere else. Courteous and confident. many years and I wouldn't feel comfortable going anywhere else. Courteous and confident. More
by GWIZZ101
November 05, 2020
Johnny Mendoza is the best. Very through with the sales process. I would buy from him again. We really appreciated the ability to get everything done in a timely manner. process. I would buy from him again. We really appreciated the ability to get everything done in a timely manner. More
by JEREMYRSWAN
Employees Worked With
November 05, 2020
Not completely pleased with my service. All items weren’t addressed and items I requested to be done weren’t. Will need an additional visit to complete all items. addressed and items I requested to be done weren’t. Will need an additional visit to complete all items. More
by David Fleener
Employees Worked With
Noboo
November 05, 2020
Have been going to mark christopher for years. Best in county.. concern that’s their is major turnover in the sales advisors always. Always dealing with a new person county.. concern that’s their is major turnover in the sales advisors always. Always dealing with a new person More
by DLRMFT
Employees Worked With
Unknown
November 05, 2020
Took almost 3 hours for an oil change and that was with an appointment!!!!! I wasn’t notified that it was going to be longer than expected. Unacceptable. an appointment!!!!! I wasn’t notified that it was going to be longer than expected. Unacceptable. More
by araseli24
Employees Worked With
Mike Cagey
November 05, 2020
Tony was great and was very helpful throughout the entire process. He had a great sense of urgency and let me know as soon as the truck I wanted had arrived. Great service. process. He had a great sense of urgency and let me know as soon as the truck I wanted had arrived. Great service. More
by MIKEY_MENDEZ93
Employees Worked With
Tony Catalano
November 04, 2020
It took over 4 hours for an oil change. Dissatisfied with service. I had a 11;00am appointment, didn't leave until 3:00pm. I did receive this service at Cadillac. I will not go to Mark Christopher again. service. I had a 11;00am appointment, didn't leave until 3:00pm. I did receive this service at Cadillac. I will not go to Mark Christopher again. More
by ladypj5130
Employees Worked With
Dario Gomez , Gerald Waters
