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Mark Christopher Auto Center

Ontario, CA

4.5
10,178 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,178 reviews

November 19, 2024

Fantastic service and amount of choices. I couldn’t believe I could get such a great deal and exactly what I was looking for. More

by OG1JEDI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you found fantastic service and a great selection at Mark Christopher Auto Center. Our team is dedicated to helping you find exactly what you need, and it's rewarding to know we succeeded in doing that for you. We appreciate your support and hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 19, 2024

Great experience. Friendly staff and upfront prices. No hidden fees. Honest. Would do business again. More

by scout19er
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Mark Christopher Auto Center. Our team strives to provide friendly service and transparent pricing, so it's fantastic to know that you appreciated that. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 19, 2024

Best dealership I’ve ever been. Straight negotiations, no sweet talking and pressure and probably offers the best price around the area. We’re out with our new car in about 3 hours. More

by aicaongkeko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rami
Nov 20, 2024 -

Mark Christopher Auto Center responded

Thank you for your fantastic review! We're thrilled to hear that you had such a smooth and straightforward experience at Mark Christopher Auto Center. It's great to know you found the best price and that you were able to drive away in your new car so quickly. We appreciate your support and look forward to seeing you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 19, 2024

We have been struggling to get a specific product for our vehicle, and it has now been over three months. Each time we follow up and escalate the situation, there has been no resolution. There has been no fo More

by NotHappy10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie lack of follow through and communication
Nov 20, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand the frustration of waiting for a specific product for your vehicle and not receiving the follow-up you expect. Your feedback is valuable, and I encourage you to contact me directly so I can assist you further. We will work to improve our communication and hope to be able to resolve this issue for you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 18, 2024

Contacted the dealership about a lease. They had the car ready when I arrived and everything went pretty smooth. More

by lockhap
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're glad to hear that everything went smoothly with your lease at Mark Christopher Auto Center. We appreciate you choosing us and look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 18, 2024

we have been buying cars from Alex Sarabia at Mark Christopher Auto Center for the last 10 year we have purchased over 40 vechicles here i would give him 5 stars More

by aaron72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We truly appreciate your loyalty over the past ten years and your continued trust in Alex and Mark Christopher Auto Center. We're thrilled to hear that you've had such a positive experience with us and that you’ve purchased so many vehicles. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 18, 2024

The service department worked their magic. They took the car in and had it back to me the the next day. Jeff Rizzi and Chelsea Jose explained what needed to be done, let me know they would get More

by JOE@SJDINC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea Jose
Nov 20, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! I am thrilled to hear that our service team was able to quickly diagnose and resolve the issue with your vehicle. At Mark Christopher Auto Center, we strive to provide prompt and effective service. I appreciate your feedback and look forward to assisting you next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 17, 2024

Great customer service in service. Told med what needed to be done with my vehicle and had it done runs great. More

by YOLLY2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you experienced great customer service at Mark Christopher Auto Center and that your vehicle is running great. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 17, 2024

Absolutely amazing service ! Alex & Greg went above and beyond to help make our dreams come true ! More

by LBARMAID
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Sabirto
Nov 19, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We are thrilled to hear that Alex and Greg were able to provide you with amazing service at Mark Christopher Auto Center. It's always our goal to help our customers achieve their dreams. We look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 17, 2024

Very satisfied very friendly and nice it took less time to do evry thing they needed to do More

by ale.electric66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Mark Christopher Auto Center responded

Thank you for your positive feedback! We at Mark Christopher Auto Center are thrilled to hear that you were very satisfied with our service and found our team friendly and efficient. We strive to provide the best experience possible for our customers. We look forward to seeing you again next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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