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Mark Christopher Auto Center

Ontario, CA

4.6
10,738 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,738 reviews

December 13, 2020

The check in process was very easy and everyone I dealt with were friendly and helpful. My service ended up costing less than the original quote which was awesome! I’ll definitely take my car here for all More

by katgrl0303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Dec 15, 2020 -

Mark Christopher Auto Center responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Mark Christopher Auto Center. If there is anything more that we can do, please come back and see us again. All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 13, 2020

It was a fast and efficient service. Usually an oil change has low priority, but I was out in less than an hour. No hassle trying to sell a higher service and I appreciate that. More

by David Lopez
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn't deal with the people listed
Dec 15, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 13, 2020

Thank you! Cesar Valenzuela for helping me out with the purchase of my new 2021 GMC Canyon AT4 It has everything I was looking for in a truck I will be back again to Mark Christopher and will be recommendi More

by THUMPS909
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cesar Valenzuela
Dec 15, 2020 -

Mark Christopher Auto Center responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 13, 2020

Prompt help and very friendly. Wasn't pushy at all. Place was clean and atmosphere in building warm and friendly. Enjoyed the service we got. More

by NICHOLESHELLEY1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Noble
Dec 15, 2020 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience at Mark Christopher Auto Center. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 13, 2020

I had a wonderful experience with Alex, he was informative and helpful. Thank you for giving me a good car experience. I'm grateful I got what I can't for. More

by MLFRANCIS1322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Mark Christopher Auto Center responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Alex was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Kind regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 13, 2020

Mark Christopher GMC has serviced my truck from the day I drove it off their lot. It has been 4.5 years and about 70 k miles now. I have always received excellent service. More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters, Frank Villalobos, Matt Torres
Dec 15, 2020 -

Mark Christopher Auto Center responded

Jerry, thank you for the feedback! We are happy to hear about your positive experience at Mark Christopher Auto Center, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 12, 2020

Vince was a pleasure to work with in assisting my Nephew with the purchase of his new truck. Thank you Vince for all the time you spent assisting me. More

by nhluther
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Waters, Vincenzo Catalano
Dec 15, 2020 -

Mark Christopher Auto Center responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Vince was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 12, 2020

Very bad experience, the worst in my life I am been Very bad experience, the worst in my life I am been buying cars all my life few cars every years high end cars . This is very bad They don’t keep More

by mncwic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Polytarhos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters
Dec 22, 2020 -

Mark Christopher Auto Center responded

We appreciate hearing about your recent visit. Our priority here at Mark Christopher Auto Center is to ensure that every customer leaves our dealership with a great experience. I would love to speak with you further on the matter. Please contact me at your earliest convenience. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 12, 2020

I have purchased several vehicles from M C Chev starting in 1991 with a new Silverado. An Olds for my parents in the 90’s. In 2016 a Tahoe. It’s my first stop when car shopping. The service is great, friend More

by jethorne.jt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Waters, Brian Noble
Dec 15, 2020 -

Mark Christopher Auto Center responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 12, 2020

The service department is the worst I have ever deal with I took my 2020 Silverado the 1st time because of a front caliper failure and they denied the warranty 2nd time for a noice on the engine set there fo More

by MQ1129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Peters
Dec 15, 2020 -

Mark Christopher Auto Center responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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