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Mark Christopher Auto Center

Ontario, CA

4.5
10,088 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,088 reviews

July 16, 2020

The personal and service is excellent costumer service excellent even they was really busy No delay no problems price really competitive Really good experience at all More

by 1CONTINENTALEXPRESS
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 17, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 15, 2020

I think there could of been a little better communication with us by updating request for pricing on tail light. Also was disappointed my truck came out dirtier than when it came in. Full of dust. Just had i More

by Moises
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 16, 2020 -

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 14, 2020

Excellent service. Worked with me so I could afford the car. Alfonso was very helpful and knowledgeable. Thank you for a pleasant experience as always. More

by CGT444
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfonso Jofre, Mike Cagey
Jul 15, 2020 -

Mark Christopher Auto Center responded

We are elated to hear about your positive experience! Our team works very hard to put the needs of our customers first. We look forward to helping you again in the future! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 14, 2020

As always great customer service thanks to Greg Hess and Armando Nuno. They got me in and out on a new lease very quickly which I appreciated. I have bought or leased at least 10 vehicles here and I will be More

by SANDIMASCOBRAS
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2020 -

Mark Christopher Auto Center responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Greg and Armando was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Kind regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 14, 2020

Great and easy deal! Was an easy and friendly process! I recommend this dealership! Jose and Sam were awesome to deal with, like talking to friends, no upsell. Straight easy deal! More

by Jose I
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2020 -

Mark Christopher Auto Center responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Jose and Sam was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 13, 2020

Excellent I love this place! Everybody is professional and efficient and I know I can trust all my vehicles with Mark Christopher auto Center. I’ll be back! More

by JULIEJR955
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters, Vincenzo Catalano, Tony Catalano, Matt Torres
Jul 14, 2020 -

Mark Christopher Auto Center responded

Julie, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 12, 2020

Very good dealership. However, When are you opening the Cadilac side of the dealership? We are tried 😔 of been cramped up in the Chevrolet service center. More

by Chris Jayawardana
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 13, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 12, 2020

Always a good experience. Clean and quick. Nice facility. I have no iissues so I dont need this many wprds to type. Keep the. Omments short More

by Cecil.reed
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 13, 2020 -

Mark Christopher Auto Center responded

Cecil, your feedback is invaluable to our team. We appreciate you taking the time out of your day to leave us this amazing review. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 12, 2020

Terrible service from Dario gomez . Worst dealer I ever been. We had to be asking questions all the time , didn’t explain what my truck had just made a list. And he was so rude. More

by Chavez9803
Recommend Dealer
No
Employees Worked With
Dario Gomez
Jul 13, 2020 -

Mark Christopher Auto Center responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 12, 2020

Great service all around keep up the great work in customer service. The accommodation while u wait are also great clean and so convenient to all customers. More

by FPEREZ83
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Jul 13, 2020 -

Mark Christopher Auto Center responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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