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Mark Christopher Auto Center

Ontario, CA

4.6
11,268 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 11,268 reviews

December 22, 2020

I went there spoke to Jason told him I wanted no extras and he said don’t worry we can make it happen ask for Jason I had gone to chino hills Ford and left angry tried to hide 12k in extras tell Jason you More

by CEEZTEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Mark Christopher Auto Center responded

We’re delighted to hear of your positive experience with us! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 22, 2020

The service was okay. Took longer than I expected, especially when I had an appointment. Cost included oil change, but in did not need an oil change. More

by reladyb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Dec 22, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 22, 2020

José Jiménez always takes excellent Care of me and my family we love Markchistopher auto center and highly recommend everyone to shop with them first. More

by JVAZQUEZ10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Jimenez , Mike Cagey, Gerald Waters, Vincenzo Catalano, Frank Villalobos, Matt Torres
Dec 22, 2020 -

Mark Christopher Auto Center responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Jose and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 22, 2020

Purchased third vehicle, this time another Escalade. There was damage to passenger mirror paint, rear taillight paint and hard water spots on passenger doors area. Sales Mgr Mike Rodriguez and Salespers More

by Charles0572
Customer Service
Recommend Dealer
No
Employees Worked With
Mike Rodriguez, Jose Luis Jimenez
Dec 29, 2020 -

Mark Christopher Auto Center responded

Charles, we appreciate you sharing your experience with us at Mark Christopher Auto Center. It would mean a lot to our dealership if you gave me an opportunity to do my best in making things better. Please contact me as soon as possible so I can hear more about what happened and provide my assistance. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 21, 2020

Have had all great experiences with mark Christopher's and service since I bought my car in 2013. Jackie K. my service rep has taking very good care of me and very satisfied with her. She is tbe best!!! T More

by mlfriend1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy cervantes, brian benson ,George fox, Jacqueline Kloskyl
Dec 22, 2020 -

Mark Christopher Auto Center responded

We are pleased to hear that you had an excellent experience with Jackie and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 21, 2020

It was a great experience Brian noble was awesome really helpful very knowledgable about the product that he was selling me and I was very pleased with his service your finance officer I can't think of his More

by ANDRECLAUSELL52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Noble
Dec 22, 2020 -

Mark Christopher Auto Center responded

Hello Andre and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Brian was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 21, 2020

Not very satisfied with customer service charge me $157 in change to tail light bulbs and I bought into an extended warranty I don’t think it’s fair no one to talk to me about it so no I’m not satisfied More

by RICKHAW53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jackie Klosky
Dec 22, 2020 -

Mark Christopher Auto Center responded

Rick, thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 21, 2020

Amazing service and was fast and simple. Got my car for a good price and was payed attention to what i wanted they also had good car options More

by max_ayal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters
Dec 22, 2020 -

Mark Christopher Auto Center responded

Max, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 21, 2020

Great experience at Mark Christopher. They made the whole process quick, easy and painless. They had great options and pricing that allowed for a smooth process. This is my second Buick from Mark Christopher More

by jonahkelf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Brian Noble
Dec 22, 2020 -

Mark Christopher Auto Center responded

Jonah, thanks for the wonderful review about your recent visit with us. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Kind regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 21, 2020

Very helpful very clean facility very knowledgeable staff. Easy to work with. Thank you for helping me get my new GMC truck. This is the 2nd truck GMC I have purchased from Mark Christopher. Greg Hess More

by HOTROD69CAMARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience at Mark Christopher Auto Center. We know that buying a car is an important decision and we are proud that you chose us for your automotive needs. Please feel free to contact us if you have any questions on your new vehicle. Regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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