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Mark Christopher Auto Center
Ontario, CA
10,397 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 10,397 reviews
June 10, 2020
Bad service I still waiting for my cap for my wheels from two months ago and call every week but no answer. Johnny Mendoza promise those cap two months ago and call every week but no answer. Johnny Mendoza promise those cap More
by MARISOLRAKY
Verified CustomerEmployees Worked With
June 10, 2020
Great experience. Julie is awesome! Julie is outgoing and informative in keeping me updated on the progress of my vehicle. thank you for a great experience. informative in keeping me updated on the progress of my vehicle. thank you for a great experience. More
by Jnaal82
Employees Worked With
Julie
June 10, 2020
This was the worst experience I've had here at Mark Christopher's Chevrolet. It doesn't surprise me because it is not the first time. But unfortunately I live around there so I continue to go back. Tha Christopher's Chevrolet. It doesn't surprise me because it is not the first time. But unfortunately I live around there so I continue to go back. That will all change going forward. I was quoted 1.5 hours and it took over 5! After the second hour I went home. Then I asked for air in my tires and that didn't even get done. Horrible customer service! More
by Number23
Employees Worked With
I'm not sure they didnt introduce themselves.
June 09, 2020
Everything is was great, except the paper covering left in the car when the return my car. I have used the service department for oil change and additional services. in the car when the return my car. I have used the service department for oil change and additional services. More
by JC
Employees Worked With
Avao
June 09, 2020
This dealership had the truck we were looking for. The truck had damage and we were soon forgotten. Still waiting after 2 months. Find a different dealer to buy from. Would not recommend this dealer truck had damage and we were soon forgotten. Still waiting after 2 months. Find a different dealer to buy from. Would not recommend this dealer More
by Highvoltage472
Employees Worked With
Other Employees :
Mike Cagey, Gerald Waters, Frank Villalobos, Cassandra Meier, Rodney Reid, Matt Torres
June 09, 2020
I’ve dealt mainly with Mr. Nobu Domon in the Service Department (but, have also had interactions with a few of his counterparts) - All have provided top notch service! Department (but, have also had interactions with a few of his counterparts) - All have provided top notch service! More
by D. Gainey
Employees Worked With
Nobu Domon
June 09, 2020
Poor poor poor, I'm still disappointed today, and yesterday was worse, The Covid pandemic should not be blamed for the sad service, I had a 8am appt. Around 11:30 asked about my car, was told it need yesterday was worse, The Covid pandemic should not be blamed for the sad service, I had a 8am appt. Around 11:30 asked about my car, was told it needed new tires and would cost $1000.00, over heard other customers being price gauged. Car was not washed after service. Not happy at all with your Service center. More
by regina matlock
Employees Worked With
Other Employees :
Mike Cagey, Gerald Waters, Cassandra Meier, Rodney Reid, Matt Torres
June 09, 2020
The service department/mechanic is trying to rip me off or is totally incompetent. They told me my radiator was leaking and wanted to replace for over a $1,000 bucks. I looked at it and found the drain c or is totally incompetent. They told me my radiator was leaking and wanted to replace for over a $1,000 bucks. I looked at it and found the drain cock was loose. It only needed a quarter turn. Also, the mechanic didn’t know how to remove the covering since I found all the tabs broken. I’ve taking this car to this dealer since I bought it, I guess the inspect check list they give me every time I service my car is useless. More
by AWC
Employees Worked With
Unknown mechanic
June 08, 2020
It was a great experience. I was a first time buyer, so they all gave me the full break down and walked me through it. Jason really made sure I was looking at the right car, and further talked me in to pur they all gave me the full break down and walked me through it. Jason really made sure I was looking at the right car, and further talked me in to purchasing this car. Jason wanted to help me as much as he can, and he succeeded. Greg wanted to make sure I knew what I was doing, and he even helped me out as well. Then Larry was brought it home with giving me a full walk through during the signing process. More
by FRANK.J.GARCIA
June 08, 2020
Frank Villalobos was so easy to work with and efficient, not a bunch of back and forth, just got everything done easily and smoothly!! I would definitely come to Mark Christopher for my next car purchase!! not a bunch of back and forth, just got everything done easily and smoothly!! I would definitely come to Mark Christopher for my next car purchase!! More
by KARA.BERG.1974
Employees Worked With
Frank Villalobos
