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Mark Christopher Auto Center

Ontario, CA

4.6
10,205 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,205 reviews

October 30, 2019

Excellent Always friendly staff and not pushy sales. My third vehicle purchased here and get the same welcome experience every time. Best dealership in Southern More

by JZIEMER613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edy Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could provide you with a third car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 30, 2019

2014 Impala Service I’ve been a loyal customer of Mark Christopher’s for many years, and purchase and service all of my vehicles here. They answer the questions of; 1) D More

by ACTIVEFAMILY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2019 -

Mark Christopher Auto Center responded

This review was a pleasure to read! Our service team works hard to provide every guest with timely, professional, and knowledgeable service. Hearing that we are reaching this goal is a huge compliment! We look forward to seeing you for your next scheduled maintenance! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 30, 2019

Always A Good Experience I've Been Bringing My Cadillac Here Since 2015 And I Wouldn't Take My Vehicle To Any Other Place For Service. The Service Advisors Are Very Knowledgea More

by ERNIELEMUS77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Oct 31, 2019 -

Mark Christopher Auto Center responded

We love hearing from our customers so thank you for taking the time write this glowing feedback. It's wonderful to hear that our team was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 30, 2019

Substandard Service Service was to take 1.5 hours for a brake recall, service took 7 hours. I was never informed that service would take longer then it did. More

by Mr.Macias
Friendliness
Recommend Dealer
No
Employees Worked With
Avo Injian
Nov 04, 2019 -

Mark Christopher Auto Center responded

Mr Macias, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 30, 2019

VERY SATISFYING SALE WAS A GREAT EXPERIENCE... IT TAKES TIME TO COMPLETE ALL THE TRANSACTION LIKE EVERYTHING ELSE... BUT THE SERVICE WAS VERY GOOD!... WE'RE VERY SATISFIED More

by Paloma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2019 -

Mark Christopher Auto Center responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 30, 2019

Sun roof issue I’m not happy with your service department. Car has been in at least 4 times to fix the sun roof. Still not fixed. It’s under warranty. More

by RIPLEYMW1446
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 04, 2019 -

Mark Christopher Auto Center responded

Ripley, thank you for sharing this feedback. Our goal here is to make sure every customer drives off our lot with a positive experience. I would love the opportunity to speak with you regarding this matter. Please contact me at your earliest convenience. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 30, 2019

Thank you for your help and patience with us! We received great service from the moment we stepped on the lot. We appreciate the no pressure friendly service we were offered all the way through! More

by Lorenna
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Gonzalez
Oct 31, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 30, 2019

Acadia The truck we originally tried to get was a little out of our reach so they showed us the Acadia SUV. We test drove it an liked the was it handled. We More

by Zeus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2019 -

Mark Christopher Auto Center responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 30, 2019

Couldn’t have had a better experience!! Emit and Nick the Greek were an absolute pleasure to work with. No pressure, excellent efficient service. I was in an out in an hour. Exactly how purc More

by Nick2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick polytarhos & Emitario Nunez
Oct 31, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 30, 2019

Excellent It was a excellent experience happy with front desk experience .The only concern i have is when you are informed work that needs to be done they do no More

by quintanaart59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
Oct 31, 2019 -

Mark Christopher Auto Center responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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