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Mark Christopher Auto Center

Ontario, CA

4.5
10,094 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,094 reviews

October 12, 2019

Ken the made the magic happen! I had the pleasure to deal with the salesman by the name of Ken Murry. He was nothing short of excellent he was very knowledgeable about the cars and More

by Leo Mendiola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Murry
Oct 14, 2019 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 12, 2019

One of a kind dealership Let me start of by saying this place is one of a kind. honest and ethical.They make it happen with no hesitation. Best place to shop for a vehicle! More

by EARAUZ39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Valenzuela and Elias
Oct 14, 2019 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 12, 2019

Excellent I need some work done on my car On short notice they were there thank you I will and I do send every one I know More

by Stone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
Oct 14, 2019 -

Mark Christopher Auto Center responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 11, 2019

Lied About Service Needed I went in for an oil change and one of the service people came out with a dirty cabin air filter. He showed it to me and said it was 80% full and woul More

by christen.venegas
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Oct 15, 2019 -

Mark Christopher Auto Center responded

Hello Christen, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact myself or a member of the service department to get in touch so we can work towards an understanding. Thank you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 11, 2019

Quick and no b s will return with my truck My 2nd time in with my 2011 silverado and my experience both times were smooth and straight to the point and quality of work is flawless so Fay when More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 14, 2019 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 11, 2019

Sandra (new advisor) Sandra did a good job explaining all and having car completed in time. She asked if car washing was needed and my answer was no...many times that que More

by timothyrlanex3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra
Oct 14, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 11, 2019

friendly and hard work on the perfect truck I bought Everyone was very friendly alias barragan made it all happen with helping me understand and made me chose the right truck i left dealer very happy More

by JPEREZL21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alias Barragán
Oct 14, 2019 -

Mark Christopher Auto Center responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 10, 2019

Tire Rotation I was a little surprised that you are now charging a separate fee for tire rotations. It used to be part of an oil change, but as all things these da More

by john.mathiesen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Oct 10, 2019 -

Mark Christopher Auto Center responded

Thank you for the feedback, John! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 10, 2019

Great customer service Avo was great. He greeted when I arrived and asked what service I need done. He also explained the process and how long it would take. He also called More

by Carlos Santamaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Meier
Oct 10, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 10, 2019

Excellent sale I had a very good experience with my purchase . I was shown different trucks until I found the one I liked and the sales man was very friendly More

by NAIRAGARCIA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edy Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2019 -

Mark Christopher Auto Center responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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