Mark Christopher Auto Center - Service Center
Ontario, CA
6,196 Reviews of Mark Christopher Auto Center - Service Center
Great service at this dealership. Resolved the majority of my issues on the first service visit. Resolved the majority of my issues on the first service visit. More
I went in service department just to get my long time wait for my brand new GMC Canyon AT4 bed liner. Service adviser Jackie K was great, she was very nice and friendly. However, I only gave it a 4 star wait for my brand new GMC Canyon AT4 bed liner. Service adviser Jackie K was great, she was very nice and friendly. However, I only gave it a 4 star only because I think the bed liner was not in a good condition once I saw it installed on my truck. Bed liner was not correctly installed to start with, I had to go back to see Jackie, she however brought out the installation technician to correct it. Also, bed liner had a lot of scratches on the driver side and it was pretty dirty, it was also bowed at the end. I had to go back home and clean and scrub down the bed liner and placed (2) 35 lbs. weights on it to make it straight or flat. Otherwise, I do like the bed liner beside it took almost a month to receive it. More
Very helpful and understanding on what the customers needs are. Thank you for all the support. needs are. Thank you for all the support. More
I’m always pleased with the service I receive at Mark Christopher Chevrolet. This time I got my oil change and tire rotation and was done in an hour! Christopher Chevrolet. This time I got my oil change and tire rotation and was done in an hour! More
I came in to have my Denali looked at and waited 6 hours and they told me I needed to leave the truck overnight. Because they weren’t getting to it that day and they told me I needed to leave the truck overnight. Because they weren’t getting to it that day More
Great service here. Only 2 things I think could be a better, 1. approach the customer faster when they pull in (sometimes I have to get out of my truck to find someone t Only 2 things I think could be a better, 1. approach the customer faster when they pull in (sometimes I have to get out of my truck to find someone to assist me). 2. Be a little faster in returning the vehicle. That’s taken up to 20 minutes before, and that’s just too long. More
Javier provided exceptional customer service during my visit, kept me well informed and provided a freshly washed truck back to me. visit, kept me well informed and provided a freshly washed truck back to me. More
Needed service on our Escalade and always appreciate a quick and efficient visit. Happy to support Mark Christopher. quick and efficient visit. Happy to support Mark Christopher. More
Not Trustworthy. Report by tech said things were done they weren’t. Had to take back the next day. Had my vehicle for 30 days. A different tech took over and fixed wh Report by tech said things were done they weren’t. Had to take back the next day. Had my vehicle for 30 days. A different tech took over and fixed what the first tech lied about on paperwork saying was done and it wasn’t. More
Nobu Damon and his team are AWESOME! !! 🤩 👏. I have a 2006 Hummer H3. It needed some serious work done. The part they needed they do not make anymore. The technician worked on it any fi !! 🤩 👏. I have a 2006 Hummer H3. It needed some serious work done. The part they needed they do not make anymore. The technician worked on it any figured something out and fixed it. I am so grateful and appreciative, they have no idea how much!!! In my opinion they deserve a raise!!! Again thank you Nobu Damon and his team!!! You guys ROCK!!! More