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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,348 Reviews

6,348 Reviews of Mark Christopher Auto Center - Service Center

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October 26, 2019

Excellent. Quick checkin and pick up I wasn’t happy with the overall cost. Quite was given quickly and okayed work. At pick up the cost was higher even with a small discount given. More

by ADA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Peters
Oct 30, 2019 -

Mark Christopher Auto Center responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 26, 2019

Recall notice Thank you guys for taking care of the problem with my truck your work is very much appreciated . Good team of service people and mechanics. Keep up th More

by mkc1331
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Avo
Oct 30, 2019 -

Mark Christopher Auto Center responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 26, 2019

Happy but also disappointed Love the service but disappointed about having to pay for tire rotation now. Need to go back to tire rotation included in service. I come from Los Ang More

by ART.SEPULVEDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Colleen SanFillippo, Frank Villalobos, Rodney Reid, Matt Torres
Oct 30, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 25, 2019

Oil change Tried to get appt and everywhere we called never called us back. Called your service and it was fast and excellent and easy to get More

by Kessler
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert khoury
Oct 30, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 25, 2019

Oil change When called to say truck was ready, she mentioned it was all done and just getting washed. When arrived, it was not washed as promised More

by jv77jvann
Recommend Dealer
No
Employees Worked With
Other Employees : Rodney Reid, Matt Torres
Oct 28, 2019 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 25, 2019

Battery issue I had a battery issue so the battery was replaced due to it being under warranty. Avo was very nice and explained things clearly and didn’t wait too l More

by Susie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Oct 30, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 25, 2019

Great service and took care of my truck needs Because the dealership was very professional and clean and the people were very helpful and courteous I was very satisfied with the overall experience More

by Steelerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Reid
Oct 30, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 25, 2019

Recall Ray was great got it done when promised I was very satified and they did a good job.on my silverado and they washed it to thank you More

by HPETE5880
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Oct 30, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 24, 2019

In and out I came in around 7:30am and the only needed an oil change. I knew that I wasn’t the first in line but the service writer got me in and out within an h More

by LEVI.STEELE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo???
Oct 30, 2019 -

Mark Christopher Auto Center responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 24, 2019

This dealership rocks !!!! I had a issue with my GMC Denali. They did the necessary troubleshooting and fixed my starter relay switch ( that day ). They gave me a ride to More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
Oct 24, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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