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Mark Miller Subaru Midtown

Salt Lake City, UT

3.9
1,206 Reviews
Our vision is to be the best automotive operation in the industry, where we can ensure customer expectations are exceeded, where people look forward to their experience with us and where business practices are transparent and ethical. Our mission is to treat both customers and employees like family and to ensure that every transaction is filled with satisfaction, honesty, and integrity. We do our best to set ourselves apart from other automotive dealers as having a transparent and fair process in all of our business practices.
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3535 South State Street

Salt Lake City, UT

84115

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Showing 1,206 reviews

April 15, 2020

Buying a new 2020 Subaru Outback Curt responded quickly to my calls. He was easy to work with and very informed about the vehicle. He matched the price I got thru Costco. Jerry wa More

by jquinnktm
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Holt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2020 -

Mark Miller Subaru Midtown responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We are happy to pass along your comments about the face mask use to the team here at Mark Miller Subaru! We hope you continue to choose us for all your automotive needs! Take care!

April 14, 2020

Service Because we are elderly and can't bring our cars in at this time, Mark Miller Subaru came and picked up both our cars, proceeded to service the cars as More

by sewhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien and four wonderful young drivers.
Apr 15, 2020 -

Mark Miller Subaru Midtown responded

Hi Sewhappy, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you so much for choosing Mark Miller Subaru as your first choice for service!

April 14, 2020

Always good I called called Tom Francis, told him what it needed. Within minutes I was called back to set up my appointment with the service department/ Everyo More

by margie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2020 -

Mark Miller Subaru Midtown responded

Hi Margie, we're happy you found our staff to be so supportive during your experience here at Mark Miller Subaru. We want all our customers to feel this way when leaving our dealership!

April 12, 2020

Oil Change only Pulled up at 8:05 am on a Saturday and the Oil Change and inspection was completed right away left at 8:40 am. Great Job. More

by Reed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2020 -

Mark Miller Subaru Midtown responded

Hi Reed, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

April 12, 2020

Oil change Customer service for the oil change was excellent. While I was there Doug (my sales person) stopped to see how things were going and I told him about More

by pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2020 -

Mark Miller Subaru Midtown responded

Hi Pam, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 11, 2020

DRL repair Brought the vehicle on, was greeted outside. Was explained that, depending what was discovered, would determine the length of service and whether or More

by Mikey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Christensen, Robert Zinke
Apr 12, 2020 -

Mark Miller Subaru Midtown responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Our team is available should you require any extra help. Safe travels!

April 11, 2020

Chet is great! We were able to find what we needed and Chet was very helpful :) We will come back for our future vehicle needs and hopefully our families too! More

by AmyOsborn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chet Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2020 -

Mark Miller Subaru Midtown responded

Amy, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

April 08, 2020

Car pickup was critical for me I only needed an oil change and new wiper blades but they were willing to pick up my car, service it and return it to my home. I was impressed by the More

by jerrymatheson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Gathercole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Krinke
Apr 10, 2020 -

Mark Miller Subaru Midtown responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

April 06, 2020

Valet provided auto repair Great customer service providing valet pick up and drop off for service repair at no extra cost per Covid 19 precautions, in addition to loaner vehicl More

by TDM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin (in service), Melinda Ramirez (valet service)
April 03, 2020

2016 outback service Rachel was awesome. She worked with me until we were both on the same page, Also bought a new car from Curtis Holt and he was great. More

by bobrenwick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel,Rachel,Rachel
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