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Mark Miller Subaru Midtown

Salt Lake City, UT

3.9
1,206 Reviews
Our vision is to be the best automotive operation in the industry, where we can ensure customer expectations are exceeded, where people look forward to their experience with us and where business practices are transparent and ethical. Our mission is to treat both customers and employees like family and to ensure that every transaction is filled with satisfaction, honesty, and integrity. We do our best to set ourselves apart from other automotive dealers as having a transparent and fair process in all of our business practices.
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3535 South State Street

Salt Lake City, UT

84115

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Showing 1,206 reviews

October 01, 2018

Snarky This person was very unprofessional and snarky. Do not glare at your customers. Or brag or try to charm my husband in front of me. More

by Caligirly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Samantha Sowers
October 01, 2018

Great experience from sales to service. I have loved every interaction I have had with Mark Miller Subaru Midtown. Like the Title says it has been a hands down stellar experience and wouldn' More

by Joe.young
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Whitehead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2018 -

Mark Miller Subaru Midtown responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much for choosing Mark Miller Subaru!

October 01, 2018

Quick and professional In and out quickly. Explanation of what was done to my vehicle explained in detail. Didn’t use because there was already another dog in the doggie r More

by Wyoming123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Lee
Oct 12, 2018 -

Mark Miller Subaru Midtown responded

We're so pleased to hear that everything was completed quickly and to your satisfaction. If you're ever in need of more help, please let us know!

September 30, 2018

Easy car-buying experience I was looking for a dependable vehicle to use on road trips especially when I retire. Subaru owners I know recommended it. Although very busy, Tony More

by JanN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Rossi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassidy
Oct 12, 2018 -

Mark Miller Subaru Midtown responded

Congratulations on your new car! If you have any further questions, please give us a call. We're always happy to help!

September 29, 2018

2nd purchase here, will be back I purchased my first Subaru at Mark Miller about 4 or 5 years ago, and this week returned for our second purchase. Since the first purchase with Mark More

by Matt Hatch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Phizacklea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2018 -

Mark Miller Subaru Midtown responded

Thanks so much for this detailed review! Congratulations on your new vehicle, and if you ever have additional questions, don't hesitate to reach out! Safe travels!

September 27, 2018

Scheduled oil change and maintenance Amazingly fast and thorough service, I drive from Roy when there are several Subaru dealers closer. Wouldn’t go any where else to have my service done More

by Billdozer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Ott, Shane Killpack
Oct 12, 2018 -

Mark Miller Subaru Midtown responded

Hello, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2018

Knowledgeable and easy-to-work—with staff Great staff with an excellent attitude made buying my car easy and stress-free. Everyone I dealt with made sure everything went smooth and I would be More

by ronw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob McCord
Oct 12, 2018 -

Mark Miller Subaru Midtown responded

Congratulations on your new car! If you have any further questions, please give us a call. We're always happy to help!

September 25, 2018

you get double message, one good, one bad! Today you tell me my car is in great shape and two weeks ago, my car value is low, I guess my sales person has no idea of how to sale me a better off More

by Cari Lu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Kuhn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2018 -

Mark Miller Subaru Midtown responded

Hi Cari! My name is Mike Aguilar, I'm the marketing director for Mark Miller Subaru. I had a chance to speak with your product specialist about your appraisal. While it does seem your vehicle is in good shape, the trade-in value dropped due to utilization. It looks like you've enjoyed driving your car (which is a good thing!) and have put 30,000 miles on it in roughly a year's time. Subsequently, the vehicle's value is impacted because of the high mileage. We'd invite you to confirm this by self-appraising your vehicle on a 3rd party's website, like Kelly Blue Book. Regardless, we want to ensure your happiness. We pride ourselves on offering exceptional experience, and Alex, your product specialist, is truly one of our best! So I'd love to chat with you further and see if I could offer some advice on the next steps? Please give me a call if you're interested. My number is 801.553.5279. I'm looking forward to hearing from you! -Mike

September 24, 2018

Excellent experience! Your service and staff courtesy were great. Everything was beyond my expectations. Thank you very much! Tony was so helpful and did a great job! More

by beekeeper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
Oct 12, 2018 -

Mark Miller Subaru Midtown responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 23, 2018

Great experience Staff is very friendly, knowledgeable, easy going. Not pushy and helped me quickly when I made my decision. Kept me me in the loop as my car was getti More

by Nikkimb39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mont Christofferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Bostrom
Oct 12, 2018 -

Mark Miller Subaru Midtown responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Mark Miller Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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