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Mark Miller Subaru Midtown

Salt Lake City, UT

3.9
1,205 Reviews
Our vision is to be the best automotive operation in the industry, where we can ensure customer expectations are exceeded, where people look forward to their experience with us and where business practices are transparent and ethical. Our mission is to treat both customers and employees like family and to ensure that every transaction is filled with satisfaction, honesty, and integrity. We do our best to set ourselves apart from other automotive dealers as having a transparent and fair process in all of our business practices.
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3535 South State Street

Salt Lake City, UT

84115

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Showing 1,205 reviews

February 10, 2018

Bleu and gang I can't help but recommend this place. Not only because I'm a dog lover and they have Bleu, but also Because they stick behind their quoted prices. More

by Laureen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who I worked with but had appt Friday at 530p
Feb 12, 2018 -

Mark Miller Subaru Midtown responded

Thank you for taking the time to share your experience, Laureen. Customer service is one of our main priorities and it is very satisfying to hear that your visit has reflected this. We're looking forward to your next visit!

February 10, 2018

Long time satisfied customer I always trust that I am getting superior service. Tom Francis has become a friend and I rely on him for service advice for my 2001 Forester. I also v More

by Cowgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2018 -

Mark Miller Subaru Midtown responded

Thanks! It means a lot to have earned your trust and business with us. Feel free to reach out to us if you need anything. Have a wonderful day.

February 10, 2018

I had recall warranty work done. My main service contact was Tom. You can tell why he’s still around after 35+ years. He was a real pro. Give that guy a raise. Your glass tech was ver More

by Bigben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2018 -

Mark Miller Subaru Midtown responded

Thank you so much for this great review and rating! We always love to receive great feedback, and we'll pass your kind comments on to the rest of the team! We look forward to your next visit!

February 09, 2018

BUYER BEWARE OF FALSE ADVERTISING There are many positive reviews for Mark Miller Subaru, however, my experience has been negative and is getting worse by the hour. Mark Miller Subaru More

by 1001swans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jordan & Sales Mgr., Roger
Feb 12, 2018 -

Mark Miller Subaru Midtown responded

Hi Rita, Our General Sales Managers has tried numerous times to contact you over the phone. If you wouldn't mind taking the time to give him a call back, hopefully we can work towards finding a solution.

February 07, 2018

Outstanding customer service and integrity! We highly recommend this dealership! Can't say enough about their customer service and integrity. Curtis was terrific with our transaction! We are fro More

by Cherri Z M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Financial Manager
Feb 08, 2018 -

Mark Miller Subaru Midtown responded

Hi Cherri, thank you for taking the time to leave a review for us at Mark Miller Subaru. We're happy we could meet your expectations! We hope you will consider us again in the future! Take care!

February 05, 2018

Followup visit and software upgrade Service above and beyond the call of duty! They could not have made it any easier. They really know how to treat the customer. Mike More

by Michael Polichette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chet Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gathercole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2018 -

Mark Miller Subaru Midtown responded

Michael, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. We're always happy to help!

February 02, 2018

Excellent deakership Mark Miller's Subaru has fast, courteous service, a pleasant waiting room with free sida, a courteous car wash included in the price. I would alwa More

by Happy4567
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didn't notice names,but the 2 employers I work with were both friendly and courteous.
Feb 05, 2018 -

Mark Miller Subaru Midtown responded

We're glad you had such a wonderful service experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 29, 2018

Purchase of a new car I recently purchased my sixth car at Mark Miller and that is because there is no pressure from the sales staff. I will continue to work with Mark Mill More

by JWII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2018 -

Mark Miller Subaru Midtown responded

Hi, we're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!

January 28, 2018

Continued Great Service Our Service Advisor - Tom - is the best. He has taken care of our cars for more years than we can remember and always provides the high level of servi More

by Satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2018 -

Mark Miller Subaru Midtown responded

Hi! We're glad you had such a wonderful and positive experience with Tom! Thank you very much for the high star rating, we appreciate that! Have a good day!

January 27, 2018

Friendly Thank you for your great service! Everyone was helpful and appreciated. With service though, the work on my prior Subie was not thorough. I’ve had t More

by TC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Rossi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2018 -

Mark Miller Subaru Midtown responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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