Back

Martin Chevrolet

Crystal Lake, IL

4.7
2,283 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
Contact Dealership

5220 Northwest Hwy

Crystal Lake, IL

60014

Directions

By Type

Showing 2,283 reviews

November 08, 2020

there is no way to tell my story without it being a short novel so let me state the absolute most important quality about this deal in which I now call home for me!!! Let is soak in by reading it in all caps More

by bebers5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Miehle, Carlos Galvez
Nov 17, 2020 -

Martin Chevrolet responded

Robert, Thank you for taking the time to write about your experience. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. It is reviews like this, and people like you, who really keep us motivated to make sure we are providing top-notch service to every single person we encounter whether it be online, over the phone or in the dealership. Thank you so much for highlighting some of the people that made this a wonderful experience for you. We will be sure to give Carlos, Steve and James the kudos they deserve and we will look forward to seeing you for many years to come for free car washes and free oil changes! Thanks again for letting us earn your business Robert! - Martin Chevrolet

Nov 21, 2020 -

bebers5 responded

If there are ever any sites you are associated with that you would like me to share my story with or any forms you would like me to fill out weather it’s just a form or even a survey about my car buying experience with you guys at Martin it would be my pleasure and an honor to do so. Just reach out and I’ll be there for you as you continue to be for me. You have my permission to use my car buying experience at Martin Chevrolet in anyway you see fit and can contact me at any time if the need ever arises to further get the word out about why anyone with the need for a new car should buy it there at your dealership. Have a great thanksgiving and I’ll see you next week for my appointment to have my VS2000 protection put on my AWESOME new Z71 Colorado that I never thought I could afford. Bob Wilson

November 07, 2020

Joey and the team at Martin Chevy are fantastic. They make the car/truck buying experience the easiest and best. Very professional and great follow up! I would highly recommend them to anyone looking to More

by picsmom00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Martin Chevrolet responded

Thank you so much for your excellent feedback! We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree. Thanks again and drive safe! - Martin Chevrolet

November 07, 2020

Matt Hoyland was awesome! He was super nice and help us find the perfect truck! I will definitely be recommending him to my friends and family! More

by jv622311
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Martin Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with Matt! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - Martin Chevrolet

November 07, 2020

We felt comfortable compared to other places we had been to and we had been to quite a few. We weren’t pressured into anything we don’t want and gave us options to choose from. More

by mkgonzalez03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Martin Chevrolet responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Martin Chevrolet. We wish you safe travels in your new suv and look forward to seeing you again soon! Take care! - Martin Chevrolet

November 03, 2020

I was interested in 4 used cars, and Joel was very knowledgeable about all the features and helped guide me to the best choice. There was no pressure and I feel very confident and happy with my choice More

by Claudia Witt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Storm
Nov 17, 2020 -

Martin Chevrolet responded

Claudia, We’re glad that Joel was able to address your purchasing needs and to place you in a Chevy that met your specifications. We appreciate you choosing Martin Chevrolet as we recognize that you had many different dealers to choose from. Please come back and see us again soon and enjoy that new car! - Martin Chevrolet

November 03, 2020

The dealership and salesman Ryan Kaufman made this experience great. Their selection of vehicles and willingness to work and put a deal together was outstanding. Looking forward to more future purchas More

by lhsburbach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Kaufman
Nov 17, 2020 -

Martin Chevrolet responded

It's our commitment to ensure quality customer care by providing an easy and transparent process as well as friendly and professional service to our guests. Please come see us for any future needs but until then, enjoy your new Chevrolet! - Martin Chevrolet

November 02, 2020

Carlos made the car buying experience seamless and hassle-free. Not pushy, very straightforward and transparent. I appreciate the honesty and integrity displayed from the initial contact through to th More

by April S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Galvez
Nov 17, 2020 -

Martin Chevrolet responded

April S, Thank you so much for your thoughtful review! We want all our clients to have a comfortable and stress-free experience with us and we are glad we were able to help you out. We know you have a lot of choices so thank you for choosing Martin Chevrolet. - Martin Chevrolet

October 31, 2020

This is the best Dealer I have ever had to deal with. They're the friendliest people and not just Joey everyone that we seen. I hated car dealerships and because of Joey my opinion has changed. More

by jrjd21444
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Martin Chevrolet responded

I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Joey and the team here at Martin Chevrolet. Take care and enjoy your new Chevrolet! - Martin Chevrolet

October 30, 2020

I think most people dread the car buying process. It can be tense and sometimes even feel downright sleazy. This is not the case at Martin Chevrolet. This is my second experience there. Both times I have wo More

by kjcotte
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lakhani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Miehle
Nov 17, 2020 -

Martin Chevrolet responded

Thank you for taking the time to write about your experience. It is wonderful to hear that Mike and Dan were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. - Martin Chevrolet

October 29, 2020

The greatest car dealer ever!!! Fantastic service from Joel Storm!! I have bought 5 or 6 trucks over the last couple of years!! I’m sure I will be buying another van in the very near future. More

by Koochalla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Joel Storm
Oct 29, 2020 -

Martin Chevrolet responded

Thank you for taking the time to let the world know about your positive experience. We really appreciate your repeat business and hope to continue to be your car guys for years to come. Enjoy your new Chevrolet and take care! - Martin Chevrolet

...
141
...