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Martin Chevrolet

Crystal Lake, IL

4.7
2,262 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,262 reviews

October 12, 2020

Ryan was very helpful and courteous. Purchased my new Silverado upon my second visit. Was not pressured into buying after my first visit. ?’s answered in a knowledgeable fashion. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Kaufman
Oct 29, 2020 -

Martin Chevrolet responded

David, Congratulations on your new Silverado! We welcome you to the family. We truly appreciate your business and hope to work with you for years to come. I will make sure that Ryan knows how pleased you are with his service. Once again, welcome to the family and we sincerely hope you enjoy every single mile in your new Chevy Silverado! - Martin Chevrolet

October 08, 2020

At first our experience was not the best, but we did end up getting the vehicle we wanted and Joey made the experience much better. Final result, I would recommend Martin Chevrolet to someone in the market! More

by Squillo78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Martin Chevrolet responded

Thank you so much for sharing your experience with Martin Chevrolet and Joey Stob. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you the 2nd time around. Thank you for the opportunity to earn your business and we hope you are enjoying that new ride! - Martin Chevrolet

October 06, 2020

I am a repeat customer. I have been treated properly and fairly on prices. The service department is timely, the waiting area is clean and the staff says hello if they see you there. More

by GillianTahoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Miehle, Joel Storm
Oct 29, 2020 -

Martin Chevrolet responded

Gillian, We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. Thank you for the excellent review and stay safe! - Martin Chevrolet

October 06, 2020

Joel was attentive to my needs and wants and gave me a great deal on a. awesome SUV! Perfection and no high pressure sales pitch! More

by Dutch sister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Storm
Oct 29, 2020 -

Martin Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Enjoy your new vehicle and drive safe! - Martin Chevrolet

October 04, 2020

The best customer service ever. From the time I walked in “test drove” ,”bought” , “paperwork” and drove off lot in 2 1/2 hours!!!! Awesome!!!! More

by karatepauls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Martin Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out. Until then, enjoy your new vehicle and stay safe! - Martin Chevrolet

October 01, 2020

The entire experience was wonderful. Staff is always willing to accommodate any needs you may have. Will definitely recommend this dealership to others looking for a vehicle. More

by shootingstar158
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Evans , Carlos Galvez
Oct 29, 2020 -

Martin Chevrolet responded

On behalf of the Martin Chevrolet team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others and we look forward to servicing your new vehicle in the future. Thanks again! - Martin Chevrolet

September 29, 2020

Great prices , great customer service and easy to deal with.Highly recommend this dealership A+ . I will be buying my next car through this dealership More

by Kevin Finnegan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Storm
Sep 30, 2020 -

Martin Chevrolet responded

Kevin, We are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day and enjoy that new Chevrolet! - Martin Chevrolet

September 28, 2020

This was our first purchase from this dealership and we will definitely come back for more. Every one was great during the process. Mike was professional and made sure we were comfortable every step of the More

by jeramia87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lakhani
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Martin Chevrolet responded

Thank you so much for sharing your experience with Martin Chevrolet and Mike Lakhani. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! The team will be thrilled to hear your feedback! - Martin Chevrolet

September 24, 2020

3rd vehicle from the same person and same dealership. Would highly recommend. There's a reason I'm a repeat customer and plan on being one for many years to come. More

by chris.weidner5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Storm
Sep 30, 2020 -

Martin Chevrolet responded

Chris, We are happy to hear that you got exactly what you wanted out of your car-buying experience us at Martin Chevrolet. Thank you for being such a loyal customer and for the recommendation. We wish you safe travels in your new Chevrolet and look forward to seeing you again soon! - Martin Chevrolet

September 24, 2020

Gave our family what we needed without the extra nonsense. We said what we wanted and Martin focused on that instead of trying to sell us what they thought we needed More

by Truck guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Storm
Sep 30, 2020 -

Martin Chevrolet responded

On behalf of the Martin Chevrolet team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others and we look forward to servicing your new vehicle in the future. Thanks again! - Martin Chevrolet

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