Back

Martin Chevrolet

Crystal Lake, IL

4.6
2,514 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
Contact Dealership

5220 Northwest Hwy

Crystal Lake, IL

60014

Directions

By Type

Showing 2,514 reviews

October 07, 2021

Prompt service and you can count on the work being done whenpromised. Thier pricing is reasonable and competitive. More

by pcorbley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
Oct 12, 2021 -

Martin Chevrolet responded

We are happy to hear that you got exactly what you wanted out of your service experience with us at Martin Chevrolet. We wish you safe travels and look forward to seeing you again next time! - Martin Chevrolet

October 07, 2021

Adam and the whole crew at Martin were great to work with! Warning: only consider Martin Chevy if you want to have the best car buying experience imaginable! Customer service focused, friendly, and prof More

by JWarbear
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Raffaelli
Oct 12, 2021 -

Martin Chevrolet responded

We look forward to you recommending all your friends to Adam too! Thank you for your business! We really enjoyed working with you and are so happy you got exactly the vehicle you were looking for! Thanks again and see you soon for a free oil change! - Martin Chevrolet

October 06, 2021

They provided great timely service. I enjoy going to them. I will definitely return in the future More

by Gcillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Martin Chevrolet responded

Thank you for the positive review! We really appreciate you letting us know how your visit went and look forward to seeing you again in the future! - Martin Chevrolet

October 06, 2021

I'm still waiting on someone to call me back about a needed part since July. More

by rottenmom2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Duane Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Blake Hill, Brad Nichols
Oct 15, 2021 -

Martin Chevrolet responded

We are so sorry to hear about this. Is there a possibility that we don't have a correct phone number for you on file? We did try to call you back when this review was submitted but haven't heard back. Could you give us a call at 815-459-4000 when you have a moment? Thanks! Martin Chevrolet

October 06, 2021

Adam and the staff at martin chevrolet were very professional. Adam was straight forward and did not pressure me into purchasing a vehicle. He answered all my questions and was just a down to earth More

by Fmujahed19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Martin Chevrolet responded

Welcome to the Martin Chevy family! We really enjoyed working with you and are thrilled to hear your feedback. Thanks for giving us the opportunity to help you find your new Chevy! We hope you enjoy it for many, many miles! - Martin Chevrolet

October 05, 2021

Smooth transaction with friendly service. Can’t ask for any more than that! Thanks for everything! More

by Eric119
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Storm
Oct 06, 2021 -

Martin Chevrolet responded

Eric, That's a nice ride! Thanks for your positive feedback and for choosing Martin Chevrolet. Drive Safe! - Martin Chevrolet

October 04, 2021

Had a big repair on my 15 traverse, had to wait for parts but when I finally got it repaired they also squeezed in my regular oil change which I was very glad about cause I don't live close. ThanksOC More

by tck1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Martin Chevrolet responded

Thank you for the excellent review of OC and Martin Chevrolet and for having patience with us on ordering your parts! We appreciate you putting your trust in us to get your Traverse back on the road safely and look forward to helping you out next time! - Martin Chevrolet

October 02, 2021

Great service on my 2016 Z51 by Paul. First class people and first class dealership. More

by Rich Calderon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Martin Chevrolet responded

Rich, We couldn’t be happier that Paul Baumgartner provided you with a great experience. He is a real asset, and we are lucky to have him on the Martin Chevy team. Please come back to visit anytime! - Martin Chevrolet

October 02, 2021

Very cordial “family “ half the dealership knows us, by name in service and sales and management. Always provide helpful suggestions. Mike M(?) on the sales floor has not led us astray. More

by burns_w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Bomgarder(?), Steve Miehle, Blake Hill
Oct 06, 2021 -

Martin Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! - Martin Chevrolet

October 01, 2021

I made an appointment and had to wait over 24 hours for a battery issue to be investigated and resolved. I find this to be unexceptable. More

by Jstace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I do t remember his name.
Oct 14, 2021 -

Martin Chevrolet responded

Thank you for taking the time to provide feedback about your visit. We would like to be able to look you up in our system to investigate your repair order a little further. Could you give our service manager a call or email with your name and your VIN for your vehicle? His name is Duane Hill, email is dhill@martin-chevy.com or call him at 815-459-4000. - Martin Chevrolet

...
145
...