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Martin Chevrolet

Crystal Lake, IL

4.6
2,516 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,516 reviews

September 08, 2020

I had a really good experience. The dealership and Matt wanted to make sure that I walked away with a car I was happy with. More

by Markanderson1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Martin Chevrolet responded

Mark, It’s great to hear that your visit with us earned a 5-star rating! Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet and we hope to see you again soon! - Martin Chevrolet

September 07, 2020

I had another outstanding experience! The entire team works hard to satisfy the customer. Ed Mouton is informative and has great follow-up! The whole team works together to get the job done. Thanks ag More

by JerryB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Martin Chevrolet responded

On behalf of the Martin Chevrolet team, we thank you for allowing us to earn your business again. We appreciate you sharing your sales experience with us and others and we look forward to servicing your new Chevrolet in the future. Thanks again Jerry! - Martin Chevrolet

September 02, 2020

Duane is outstanding. First met him at Marquardt in Barrington. Was so happy when we again met at Martin . Cannot say enough about him. He runs a great department. More

by Ruby's mom.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Martin Chevrolet responded

Thank you for taking the time to share your comments and feelings about Duane. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. We look forward to seeing you again next time! - Martin Chevrolet

August 31, 2020

Great service and great followup! Highly recommend! Local business looking to keep good cars at a good price. Willing to work with you and back up their product to sell. Very friendly staff and as o More

by harley0618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Storm
Aug 31, 2020 -

Martin Chevrolet responded

Thank you so much for sharing your experience with Martin Chevrolet. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! The team will be thrilled to hear your feedback! - Martin Chevrolet

August 29, 2020

Joey was awesome. Friendly, informative, and straight-forward. It is not always an easy endeavor buying a new vehicle but Joey made the process simple and easy. More

by Bacantz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Martin Chevrolet responded

Hearing that you had a simple and easy experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Martin Chevrolet, we wish you many happy miles in your new Chevrolet. We look forward to serving you for many years to come and will certainly pass along your kind words about Joey! - Martin Chevrolet

August 28, 2020

Joel Storm was great with the entire process of us buying a used car, he seem very genuine and easy going. Everyone was nice and I would shop there again. More

by Rich H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Storm
Aug 28, 2020 -

Martin Chevrolet responded

On behalf of the Martin Chevrolet team, we thank you for allowing us to earn your business. We appreciate you posting about your sales experience with Joel and we look forward to servicing your new vehicle in the future. Thanks so much Rich! - Martin Chevrolet

August 28, 2020

Just picked up my 6th vehicle from Martin Chevy. Each purchase with Joel has gone flawlessly. The staff from finance to service has always been friendly and attentive. See Joel for a great deal. He's a s More

by Bill W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Storm, Carlos Galvez
Aug 28, 2020 -

Martin Chevrolet responded

Bill W, Thank you for taking the time to share your comments and feelings about Joel and the team here at Martin Chevrolet. We are so happy that you continue to choose Martin Chevrolet as we really value your business! Enjoy your 6th new Chevrolet and stay in touch! - Martin Chevrolet

August 18, 2020

Our Sales Rep Carlos Galvez made our purchase smooth and pleasant. We did negotiations over the phone and picked up our new car the same day. His team made sure we had all discounts that were availabl More

by Manczko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Miehle, Carlos Galvez
Aug 20, 2020 -

Martin Chevrolet responded

Brian & Jennifer, We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Martin Chevrolet with only the best there is to offer. It’s so nice to hear that Carlos and James helped to make your experience such a positive one. Enjoy your new ride and comes see us for a free oil change and car wash soon! - Martin Chevrolet

August 18, 2020

Matt was great to work with. Extremely responsive to all of my questions. I live in Cincinnati and found a vehicle at Martin Chevrolet online (300 miles away). Matt addressed all my concerns, handled my t More

by bberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Martin Chevrolet responded

Thanks for making the trip all the way from Cincinnati Ohio for your purchase of your new vehicle! Matt Hoyland will be here next time you need another vehicle, so come see him! We appreciate your business, thank you again! - Martin Chevrolet

August 18, 2020

Ryan went above and beyond to get me what I wanted very quickly. Dealership was very clean and all who worked there were very professional. Thanks for giving me a good experience. More

by Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Kaufman
Aug 20, 2020 -

Martin Chevrolet responded

Ann, We couldn’t be happier that Ryan Kaufman provided you with a great car buying experience. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you! We hope you are enjoying your new Chevrolet, please come back to visit anytime! - Martin Chevrolet

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