
Martin Chevrolet
Crystal Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,266 reviews
Great service. I am back at this dealership for the great service provided by Ed in sales and Ralph in the service department. Two of the nicest guys out there. Re I am back at this dealership for the great service provided by Ed in sales and Ralph in the service department. Two of the nicest guys out there. Really feel like they take care of my cars when they are able to. Thanks guys. You’re the reason I’m back! More
Friendly, helpful and professional Thank you to Carlos, Steve, for helping with purchasing our new car. They couldn't have been more helpful and courteous. They answered any and all Thank you to Carlos, Steve, for helping with purchasing our new car. They couldn't have been more helpful and courteous. They answered any and all questions truthfully. Also, thanks to James in helping us with the best financing options available. The car was clean, filled with gas, and ready to go. Also, thanks to Carlos for taking time to explain all of the functions on it. More
Great selection and professional staff I purchased my 4th vehicle this morning from Martin Chevrolet and sales pro Mike Lakhani. The se4lection of trucks (what I was shopping for this time) I purchased my 4th vehicle this morning from Martin Chevrolet and sales pro Mike Lakhani. The se4lection of trucks (what I was shopping for this time) was outstanding and Mike made the entire process super easy for me, for which I am very grateful! More
Honest, professional, courteous and no pressure! Week before I came to Martin Chevrolet, I visited Zeigler Chevrolet in Schaumburg where it was high pressure and completely dishonest experience. Dec Week before I came to Martin Chevrolet, I visited Zeigler Chevrolet in Schaumburg where it was high pressure and completely dishonest experience. Decided to give another dealer a chance, since I wasn't in need of a truck, but wanted to see what options were available. I first got connected with Alex from the internet department and from the start, he was prompt in answering all my questions, including sending me more pictures of the truck before I visited the dealership. Alex then got me connected with Carlos who helped answer my questions, was patient in allowing me to test drive different options and when it came down to deciding if I want to get a new truck, he presented me with multiple options with support from Steve, which one of them fit my needs. Friendly, transparent, honest, prompt communications is some of the quick attributes that comes to my mind when describing Carlos. Once I made the decision, I was transferred to James from the finance department. At this point, I normally brace myself for the "finance guy" to put the last high pressure squeeze, but with James he presented the options and even when I declined, he continued being friendly, professional and supportive. The next day, after thinking about the options James presented, I did decide later that I can see the value in what he was offering and accepted the next day with James making the change seamless. To sum this up, I had an amazing experience at Martin Chevrolet, mainly because of the people who are there. I'm extremely happy with my truck purchase and plan to get my other trucks from here! Thanks for making this experience amazing! More
Thank you Martin Chevrolet! My family and I were very pleased and happy with Joey’s customer service. He was able to answer all of our questions and helped us feel confident and My family and I were very pleased and happy with Joey’s customer service. He was able to answer all of our questions and helped us feel confident and excited about our new car. More
No pressure great person Matt Hoyland Everyone here is very polite always asking if you need help the test drive was a real pleasure . Sam was also a pleasure to work with, a very non-stre Everyone here is very polite always asking if you need help the test drive was a real pleasure . Sam was also a pleasure to work with, a very non-stress full day. More
Family SUV Great staff, friendly, knowledgeable, professional & willing to find you the best car & budget for you. Martin Chevrolet goes above and beyond for the Great staff, friendly, knowledgeable, professional & willing to find you the best car & budget for you. Martin Chevrolet goes above and beyond for their costumers. I will definitely return for any future purchases. I can’t express my gratitude to everyone who helped me today. More
Excellent service and very friendly We went in, they greeted us the door by holding the door open for us. Salesman, Matt, was very friendly and answered all of our questions. Helped se We went in, they greeted us the door by holding the door open for us. Salesman, Matt, was very friendly and answered all of our questions. Helped set up financing and Ryan helped set up on star. More
Experience great. Dealership went and found the same car that sold on me after I was planning on coming back and purchasing the following day (didn't put a deposit down Dealership went and found the same car that sold on me after I was planning on coming back and purchasing the following day (didn't put a deposit down). Additional they were able to get me an interest rate that my own bank could not beat. Adam Arliskas was great and went out of his way to make my experience great. More
Positive Buying Experience at Martin Chevrolet Marci Zavala at Martin guided us through the process of buying from the test drive down to every detail in the purchase. The best part was that she pa Marci Zavala at Martin guided us through the process of buying from the test drive down to every detail in the purchase. The best part was that she patiently explained the technological aspects of the car and will be available if we have any follow up questions. She's organized, positive, knowledgable, responsive to phone calls-all mixed with her upbeat personality which made our buying experience very "easy-breezy" and enjoyable! More