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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
1,021 Reviews

1,021 Reviews of Martin Chevrolet - Service Center

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March 15, 2023

Easy to schedule and no hassles. Service was performed as expected. Given a ride home and back was a fantastic convenience. More

by target
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos
Apr 03, 2023 -

Martin Chevrolet responded

We truly appreciate the opportunity to gain your trust and your incredible 5-star rating! We invite you to visit us again next time you are in need of another service or a new vehicle! - Martin Chevrolet

March 11, 2023

Best dealer in the area. Great service, sales and management. We will continue to service all our vehicles here as well as purchase them from Joel Storm. More

by Chad Spark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Storm, Brad Nichols
Apr 03, 2023 -

Martin Chevrolet responded

Chad, Thanks for the great review! We feel strongly that it’s vital for our customers to hear firsthand from other customers about their positive experience so we thank you for sharing yours! - Martin Chevrolet

March 11, 2023

Martin Chevrolet has given me good service since day 1 with all my car service needs - Ralph in Service Dept. in particular. My past experience with other dealerships had mostly been negative, and was hes More

by js
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Martin Chevrolet responded

We are absolutely thrilled that you selected Martin Chevrolet! We truly appreciate your wonderful review, as well as your patience and comprehension regarding the wait times, since we can indeed get quite busy. We eagerly anticipate welcoming you back during your next visit.  - Martin Chevrolet

March 10, 2023

Great service always making you feel that you are their first priority. Service department answers all questions and takes care of all that is needed More

by dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Martin Chevrolet responded

Dean, Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet and we hope to see you again soon! - Martin Chevrolet

March 10, 2023

Several in our family are longtime costumers of Martin Chevrolet. Thank you for your continued great products and service! More

by Donna OConnor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lakhani
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Brad Nichols, Chrissy Cokinos
Mar 17, 2023 -

Martin Chevrolet responded

Donna, On behalf of the Martin Chevrolet team, we thank you for allowing us to earn your business. We appreciate you sharing your experience with us and others and hope to continue to be your first choice for your family's automotive needs for many years to come. - Martin Chevrolet

March 10, 2023

Took my suburban in for a recall issue. Had a slight crack in my dash. When I left, I had a hole in my dash. My service light for the recall was still lit. Sent an email to their service bo More

by LFP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Duane Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Martin Chevrolet responded

Thank you for bringing this matter to our attention and responding quickly to our request to take a look at your dashboard. We look forward to hearing back from you again this week. - Martin Chevrolet

March 09, 2023

Service was excellent and completed a day early. This was a great experience and I would recommend it to friends and family. More

by Whizomind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Martin Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. - Martin Chevrolet

March 09, 2023

Accomplished my repair for a reasonable price Friendly and helpful. Took time to explain repair. A +++++ More

by Ibtsafetyordtubekidd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissy Cokinos
Mar 17, 2023 -

Martin Chevrolet responded

It’s great to hear that your visit with us earned a 5-star rating! We appreciate you sharing your service experience with us and others, and we look forward to seeing you again next time! - Martin Chevrolet

March 06, 2023

It was quick and very fast. I brought my car in and they were done with it within 2 hours. They did a very nice job and also did a lot too my car in that short time. More

by John McMinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Martin Chevrolet responded

John, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. - Martin Chevrolet

March 06, 2023

The Martin Service Department is top notch! Duane and his crew work like a well oiled machine! Thanks More

by jimmykenyon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Brad Nichols
Mar 17, 2023 -

Martin Chevrolet responded

Jimmy, Thank you for taking the time to write about your experience. It is wonderful to hear that the service team was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. - Martin Chevrolet

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