Martin Chevrolet - Service Center

Service Rep, OC, is awesome. He really seems to go the extra mile with me as a customer. Work , generally, seems to be good, no one tries to upsell or recommend stuff when it He really seems to go the extra mile with me as a customer. Work , generally, seems to be good, no one tries to upsell or recommend stuff when it isn’t needed. Dealership still needs to figure out how to wash and DRY a car after service work. Sales people are always helpful when I’m passing time during oil changes. They are happy to give some price/availability guidance for an additional vehicle purchase. Their job would probably be easier with more vehicles on the sales lot. More

Great job but it took longer than expected. Almost 2 hours for an oil change. Almost 2 hours for an oil change. More

Martin Chevy employees are very courteous. The service area is very nice. The waiting area is very comfortable. The service area is very nice. The waiting area is very comfortable. More

Ralph, in the service department has always been very helpful when I bring my card in. He explains what’s going on. Once the car is been diagnosed which I really appreciate. It’s always a pleasure worki helpful when I bring my card in. He explains what’s going on. Once the car is been diagnosed which I really appreciate. It’s always a pleasure working with him. More

3 hours for an oil change. Took too long. Did not get explanation why it took so long to get the oil change that long my appointment was for 230 I didn’t leave into 5:10 Took too long. Did not get explanation why it took so long to get the oil change that long my appointment was for 230 I didn’t leave into 5:10 More

Everyone was always friendly, helpful, and knowledgeable. I would recommend the service department to everyone. I would recommend the service department to everyone. More

Customer service is very good Service department is wonderful.I would recommend ur dealership to friends and family wonderful.I would recommend ur dealership to friends and family More

Service department and Sales department are both A++. Their parts department however is one of the absolute worst I have ever experienced. I have waited 30 minutes at the counter while listening to the e Their parts department however is one of the absolute worst I have ever experienced. I have waited 30 minutes at the counter while listening to the employees laugh behind the separation wall saying things like “I’m gonna go warm up my coffee” and telling each other jokes and just completely ignoring the counter top bell and laughing saying “we’ll be right with you”. Martin Chevy would be my all time best experience at a dealership if they just had a normal parts department. Anyone that doesn’t believe me just try going in there. As a business owner and with a fleet of trucks I can honestly say I would be embarrassed to have part of my business run like their parts department. Again, I want to reiterate that their sales and service departments are AMAZING. Best experiences I’ve had ever. They will go out of their way to make sure you are 100% happy and stay a life long customer. Their parts department is an embarrassment. Makes the dmv during Christmas look like a NASCAR pit crew…….. More

Competent professional doing superb work who provide simple explanations to complicated problems cause by new technologies. simple explanations to complicated problems cause by new technologies. More

The staff here are so polite and considerate, I would buy my next car here just because of that my next car here just because of that More