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Master Buick GMC

Augusta, GA

Overview
Employees
Reviews
Vehicles
4.8
1,198 Reviews
Master Buick GMC serves the Augusta, North Augusta, Grovetown, Evans, Thomson, Waynesboro, Aiken areas in factory recommended maintenances, oil changes, tire sales, transmissions, GM parts and accessories and the sale of New Buicks and GMC and the largest selection of Pre-Owned Vehicles. We specialize in helping our customers find the vehicle they need whether it be a Ford F150, Chevrolet Silverado 1500, Lexus, Toyota, Nissan, or any brand with a 3 month warranty to help guarantee your purchase and give you peace of mind!
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3710 Washington Rd

Augusta, GA

30907

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Showing 1,198 reviews

June 23, 2026

Always friendly staff ready and willing to assist, the team clearly communicates the status of my vehicle and will call me with any updates. Gavin always goes over and above delivering first class custome More

by JSTRING217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Hyatt
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Jun 23, 2026 -

Master Buick GMC responded

Thank you for your wonderful review! I’m thrilled to hear that you had a great experience at Master Buick GMC Augusta. It's fantastic to know that our staff, especially Gavin, provided you with first-class customer service and kept you informed about your vehicle's status. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 21, 2026

Lack of communication and the inability to correct the errors. I was charged $10K for transmission replacement. I had to take my truck back there 4 times in 3 months because the technician didn’t replace More

by AVERAM_23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2026 -

Master Buick GMC responded

Thank you for sharing your experience with us. I understand the importance of clear communication and thorough service, and I appreciate your feedback regarding your transmission replacement. At Master Buick GMC Augusta, we strive to maintain high standards, and your concerns are important to us. I would like to address your situation further, so please feel free to reach out to me directly. Thank you for giving us the opportunity to improve. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 21, 2026

Easy to schedule, quick service, friendly and pleasant to work with, got a free car wash! More

by priscacour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin
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Jun 22, 2026 -

Master Buick GMC responded

Thank you for your wonderful review! I appreciate your kind words about the easy scheduling, quick service, and friendly experience at Master Buick GMC. I'm pleased to hear you enjoyed your experience and the free car wash! Looking forward to seeing you again next time. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

Jun 22, 2026 -

Master Buick GMC responded

Thank you for your wonderful review! I appreciate your kind words about the easy scheduling, quick service, and friendly experience at Master Buick GMC. I'm pleased to hear you enjoyed your experience and the free car wash! Looking forward to seeing you again next time. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 21, 2026

My appointment was at 11:15am and they finished at 1:47 pm. They Replaced the tire sensor. Great service aside from the time. I wished someone told me they were running behind. I asked twice and that’s how More

by TONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Hyatt
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Jun 22, 2026 -

Master Buick GMC responded

Thank you for your feedback. I appreciate you sharing your experience with us at Master Buick GMC Augusta. I'm glad to hear you received great service while having your tire sensor replaced. I understand that communication regarding wait times is important, and your input will help us improve in that area. If you have any further concerns or suggestions, please feel free to reach out to me directly. We hope to serve you better in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 21, 2026

I purchased my truck from the dealership. I recently got a nail in my front right tire and just trying to find a place to fix it however all the different tire stores had wait times of 3 hour More

by jstr51259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employees name not there
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Jun 22, 2026 -

Master Buick GMC responded

Thank you for your wonderful review! I truly appreciate your kind words about Master Buick GMC. I'm pleased we could help you with your tire issue and that you felt valued as a customer. Your loyalty means a lot to us, and we look forward to assisting you again when you're ready for your next vehicle purchase. Safe travels and see you soon! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 21, 2026

The service department is always very courteous and helpful. Gavin does a great job of taking care of my car. More

by JUDY_B_SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin
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Jun 22, 2026 -

Master Buick GMC responded

Thank you for your wonderful review, Judy! I’m glad to hear that you have had a positive experience with our service department and that Gavin has done a great job taking care of your car. I appreciate your kind words, and we look forward to serving you again at Master Buick GMC! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 19, 2026

The best experience, very friendly, very knowledgeable, very professional and took the time to helpn More

by CELYA5859
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2026 -

Master Buick GMC responded

Thank you for your wonderful review, Celya! I’m thrilled to hear that you had the best experience at Master Buick GMC Augusta. Our team takes pride in being friendly, knowledgeable, and professional, and it’s great to know that we were able to assist you. We look forward to helping you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 18, 2026

The best dealership 10/10 they make sure you leave satisfied they were so helpful I would recommend them to everyone!! More

by ml_pierce
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roscoe Peace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristian Paredes
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Jun 19, 2026 -

Master Buick GMC responded

Thank you for the fantastic review! I’m thrilled to hear that you had such a positive experience at Master Buick GMC Augusta and that we were able to help you leave satisfied. I truly appreciate your recommendation, and we look forward to welcoming you back in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 17, 2026

Replaced air conditioner compressor. We both vehicles maintained by Masters GMC. Both vehicles were purchased from Masters. More

by bebaum0413
Recommend Dealer
Yes
Employees Worked With
Charles
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Jun 18, 2026 -

Master Buick GMC responded

Thank you for your positive review! I'm thrilled to hear that you've had great experiences with both of your vehicles at Master Buick GMC and that our team could assist with your air conditioner compressor replacement. I appreciate your loyalty, and we look forward to serving you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 17, 2026

Master GMC dealership employees are very dedicated to delivering a positive experience when purchasing or servicing a vehicle, and ensure all questions are answered prior to final sale. More

by dowdella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Jennings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Galvin in service department 5 stars
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Jun 18, 2026 -

Master Buick GMC responded

Thank you for your wonderful review! I’m thrilled to hear that you experienced our dedication to providing a positive experience at Master Buick GMC. We work hard to ensure that all questions are answered and that our customers feel confident in their purchases. I appreciate your feedback, and our team looks forward to serving you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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