Master Buick GMC

Service survey Great service by service guys. Brad was excellent in every way. Did what he said he would do. Waited on vehicle and customer service area was extremel Great service by service guys. Brad was excellent in every way. Did what he said he would do. Waited on vehicle and customer service area was extremely clean and well attended. More

Fastest and best service I was in an out on less than 30 minutes with the car that I wanted ...perfect vehicle...Tony assured me before taking my 2 hr trip that it was a great I was in an out on less than 30 minutes with the car that I wanted ...perfect vehicle...Tony assured me before taking my 2 hr trip that it was a great running vehicle and he was true to his word. More

Good service They work to get it to as close as they could to the price that I could pay a month. The salesman who sold us the car was very helpful in the process They work to get it to as close as they could to the price that I could pay a month. The salesman who sold us the car was very helpful in the process More

Quick & Professional The pre-service walk around of my truck was new but appreciated. With an appointment I was in and out in about 75 minutes. No issues or concerns. The pre-service walk around of my truck was new but appreciated. With an appointment I was in and out in about 75 minutes. No issues or concerns. More

Great Service! Ms. Kathy and Mr. Charles Williams are great professionals and customer oriented service providers. Kathy's smiling and friendly personality can calm Ms. Kathy and Mr. Charles Williams are great professionals and customer oriented service providers. Kathy's smiling and friendly personality can calm down the most impatience, disagreeable and intolerant person anyone could ever dream of encountering - especially, on a very busy day of providing customer service. Both of them make a great team to serve others! Thanks, for the honor of experiencing such a great team at work - Master Buick! The Shuttle service is a blessing, as well! More

service My experience was first visit to the dealership and it was super. They did an excellent job, were friendly, quick and attentive. Would use them again My experience was first visit to the dealership and it was super. They did an excellent job, were friendly, quick and attentive. Would use them again More

Issues with A/C service I have used this dealer exclusively for service since this vehicle was new in 2005 and have had good experiences. The cost was a little more than sma I have used this dealer exclusively for service since this vehicle was new in 2005 and have had good experiences. The cost was a little more than small shops but I always got good quality service. This time I had an A/C issue and had to take it back three times for the same issue with a significant bill each time. Even when I reminded the employees that this was the 3rd visit for the same problem, I had a hard time getting in touch with anyone to find out the status of the repair and there did not seem to be much concern that the first $1500 of work did not fix the problem. More

Friendly staff. Courteous and knowledgable also. I really like the service that I receive on every visit. They provide a much appreciated shuttle serviceas well. They are all very good people. I really like the service that I receive on every visit. They provide a much appreciated shuttle serviceas well. They are all very good people. More

Best Customer Service!! Had so many issues at other dealerships trying to buy a pre-owned 2015 GMC sierra that I almost gave up. Saw a beautiful one a Masters and I put in my Had so many issues at other dealerships trying to buy a pre-owned 2015 GMC sierra that I almost gave up. Saw a beautiful one a Masters and I put in my financing app online and boom I was approved!! but that's not the best part! My schedule is hectic due to work so they made it easier for me and delivered the truck right to my house at no extra cost to me!! Eventhough I'm a 45min drive away! Masters Buick GMC truly cares about there customers and tries their best to make buying a vehicle painless! You guys rock!! More

Treated great!!! Received great service from the time I walked in the door.Everyone I encountered asked if I had been helped and greeted me.Got my vehicle finished qui Received great service from the time I walked in the door.Everyone I encountered asked if I had been helped and greeted me.Got my vehicle finished quickly and I was on the road in a very timely matter.I was traveling through and not familiar with the area.Was nice to feel welcome.Thank you you turned my day around and I was thankful they were thorough and I finally made it home safe and sound.A special thanks to the service department.Would highly recommend. More