Master Buick GMC

Parts weren't ordered before appointment a week earlier Getting first service a week earlier they noticed it needed CV boot replaced. After most of the day was over Charles mentioned they were ordering the Getting first service a week earlier they noticed it needed CV boot replaced. After most of the day was over Charles mentioned they were ordering the part. Gave a rental car. The next day I called at 2pm and Charles said the part wasnt installed yet. I said this is incredible since I made the appointment a week earlier. He put me on hold and then said it was ready. They seem too busy for the volume they are handling. More

Outstanding service provided by Bo. Easy transaction. The dealers did not pesture us while looking at the vehicles, which is not normal for dealers. This is an outstanding dealership to work with. The dealers did not pesture us while looking at the vehicles, which is not normal for dealers. This is an outstanding dealership to work with. More

After two days the repairs for my car did not fix the proble Good service rep, but my car problem was not fixed. I buy my car from you because of your service department. I feel let down this time Good service rep, but my car problem was not fixed. I buy my car from you because of your service department. I feel let down this time More

Good people to deal with. Always get 1st class service, Friendly folks, Fine looking showroom and plenty of inventory to select from. Fair trade in pricing. Very knowledgeable Always get 1st class service, Friendly folks, Fine looking showroom and plenty of inventory to select from. Fair trade in pricing. Very knowledgeable finance person and salesman. Sales Mgr. is always helpful and easy to work with. More

My new Canyon Always a good experience at Master GMC. Bernard was very helpful and I enjoyed working with him. His explanation of options and deal was well thought Always a good experience at Master GMC. Bernard was very helpful and I enjoyed working with him. His explanation of options and deal was well thought out and easy to understand. Especially liked his review with operation of Bluetooth and other technology. More

Very open and honest dealership no pressure Masters GMC is a great dealership, there is no pressure to buy, you are treated as if you're family rather than a customer, the salesman make sure yo Masters GMC is a great dealership, there is no pressure to buy, you are treated as if you're family rather than a customer, the salesman make sure you are totally satisfied with the vehicle you are looking at and take the time to listen to your desires while working for you to find the perfect fit. I will deffinately buy my future vehicles from them even though they are 40 miles from my house More

Horrible service department experience Even though I have purchased several vehicles from them and used their service department for over twenty years, my last service visit was horrible. Even though I have purchased several vehicles from them and used their service department for over twenty years, my last service visit was horrible. I had them replace the starter on my '87 Blazer. But it was only after I had gotten it home that weekend that I found that they had removed and not replaced the flywheel / torque converter dust cover and the wiring to the engine knock sensor . Both had to be removed to remove and replace the starter. I returned to the service department the following Monday and showed them the problem, but they could not find the missing parts anywhere. They had to order the knock sensor wiring from O'Reillys Auto Parts and told me I'd have to go look around in a junk yard to find the lower bell housing cover since GM didn't stock the part any more. I went back to pick up my truck several days later and was presented with a bill for over $ 300 to install a $ 15 wire and adjust the timing back to normal. When I asked why I should have to pay to fix their mistake, all the service advisor would say was "We only did what you asked us to do" Even though I emailed a complaint to the dealership's management, I have never received a reply. More

Wait time to long Service department is a joke I arrived at 8:08 to get oil change I left at 11:47...only to have my windshield wiper "low" still displayed Service department is a joke I arrived at 8:08 to get oil change I left at 11:47...only to have my windshield wiper "low" still displayed More

Excellent Saturday service took a bit long, but the service team were exceptionally nice and professional. The waiting room was comfortable and the coffee avai Saturday service took a bit long, but the service team were exceptionally nice and professional. The waiting room was comfortable and the coffee available was a nice. More

Hassle free The staff at Master always provide excellent service and go beyond to make having my GMC truck serviced. I will continue to recommend Master as the go The staff at Master always provide excellent service and go beyond to make having my GMC truck serviced. I will continue to recommend Master as the go to dealership for GM purchases and service. More