Mccord's Vancouver Toyota

I am always happy with the service I receive at McCord's Vancouver. Thank you! Vancouver. Thank you! More

Staff treated me well by giving me options and realistic. Wait time.They also offered me a ride.If I needed one Wait time.They also offered me a ride.If I needed one More

I have always found the Service Dept. at Vancouver Toyota to be extremely professional, courteous, and very fast (efficient). The Service people use common sense and actually are looking at Vancouver Toyota to be extremely professional, courteous, and very fast (efficient). The Service people use common sense and actually are looking out for the best way to give you good service on your Toyota. I have been servicing my 2019 Toyota Camry Hybrid since new. I am very satisfied with Toyota of Vancouver, including the car wash guys! More

I had a great experience working with Vernon at Mccord's Vancouver Toyota. Vernon was very informative and friendly. Thanks. I love my new Toyota 4 Runner! Vancouver Toyota. Vernon was very informative and friendly. Thanks. I love my new Toyota 4 Runner! More

NEVER will I buy a Toyota based off this experience. And definitely DO NOT wish to work with this dealership again. Yes, they got me a $0 down Finance on a used vehicle (not a Toyota), because of the And definitely DO NOT wish to work with this dealership again. Yes, they got me a $0 down Finance on a used vehicle (not a Toyota), because of the Promotional Capital One offer I had an appointment for. Only means that with the finance company I got saddled with (never heard of it), I'll end up paying twice the vehicle's value. As another negative, that Finance company has my name wrong and I have to go through a rigamarole, as though I'm doing a legal name change, to get them to document my name correctly. That was Monday. I didn't get the vehicle until Friday, after having terrible communication with the sales rep. about the vehicle waiting for a unspecified "part" that wasn't in my sales contract. I have yet to have what the specified part was disclosed. Because I had to go in to the dealership to get the backseat headrests that "disappeared" and the sales rep tried to claim were never there (though she was the one who removed them when showing me the vehicle). Also, I found a nail in the back tire, when the TPM sensor dropped and took the vehicle into the (Toyota) service center, which I am supposed to have a year's maintenance package included. The service done (sales rep claimed then vehicle was being serviced and "detailed") in that week I was waiting for it. That was a blatant lie. It had not even been vacuumed, let alone cleaned out. I did not receive service documents, which I requested when there to get the tire fixed. The document I was given was dated pre-sale, indicating faults (making it inoperable), without the services completed indicated. On top of that, the service department claimed the tire wasn't repairable and tried to charge me the cost of a tire and their time for fixing it. (I took it to Les Schwab, who patched it for free.) Lastly, the sales rep was unprofessional. When I state "I go by "name", that is an indicator that I have no inclination to be addressed any other way. I am not your "honey, baby," or any other patronizing term, especially as a 20+ Army Combat Veteran. If I could give this place negative stars, I would. More

Penny was great to work with. The used pickup needed a new battery and she was true to her word. She made sure it was installed at no extra cost. Thanks The used pickup needed a new battery and she was true to her word. She made sure it was installed at no extra cost. Thanks More

Great people to work with especially Trish, who is awesome., got a great deal for my fifth wheel awesome., got a great deal for my fifth wheel More

No greeting from service staff once shown inside. Made to feel invisible. This not the first time. Completion of work quick and efficient. Too bad taff can't say, welcome in, someone will be with you Made to feel invisible. This not the first time. Completion of work quick and efficient. Too bad taff can't say, welcome in, someone will be with you in a moment. More

Fast 10K service. Sooner than what's promised. No complimentary car wash. Since there was drizzle out there, I didn't recognized until later that the car was not washe Sooner than what's promised. No complimentary car wash. Since there was drizzle out there, I didn't recognized until later that the car was not washed. I wish Mccord's can make it up. More

McCords is always fast, efficient and friendly. They made everything clear and easy, taking care of all my needs. They made everything clear and easy, taking care of all my needs. More