Mccord's Vancouver Toyota
Vancouver, WA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Jeff Williamson was a pleasure to work with without any pressure. New car is fun to drive. pressure. New car is fun to drive. More
Overall, we were very happy with our experience and the purchase process. The staff was helpful, and we appreciated the opportunity to work with the dealership. That said, there were a few things that left purchase process. The staff was helpful, and we appreciated the opportunity to work with the dealership. That said, there were a few things that left us disappointed and could have made the experience much better. 1. Financing: We specifically requested that our financing go through a particular bank, but the dealership ultimately financed the vehicle through a different lender. We would have appreciated better communication and having our request honored. 2. Key Fobs: I signed paperwork acknowledging that we had received two key fobs. However, at the very last minute, we were only provided with one. If we are signing paperwork confirming what we received, it should accurately reflect what was actually handed over. 3. Floor Mats: When we got home, we were surprised to discover that the vehicle did not have floor mats. We had assumed they were simply in the back of the vehicle during the purchase process. This is something we would have expected to be pointed out before completing the sale. Again, we were genuinely happy with the overall experience and love the vehicle. However, these are a few details that took away from what should have been an otherwise excellent buying experience. A little more attention to customer requests, communication, and the final vehicle delivery checklist would go a long way. We hope the dealership takes this feedback constructively and uses it to improve the experience for future customers. More
Awesome team and what a great customer service in this Dealership. I give them 5 stars. Dealership. I give them 5 stars. More
Wyatt was very pleasant and knowledgeable, did a great job explaining my needs and the process to complete my repairs. job explaining my needs and the process to complete my repairs. More
Gradie is amazing He is very knowledgeable and excels in what he does Keep him in what he does Keep him More
Jeff was very cordial and helpful on our new Highlander purchase. It was a very smooth experience from start to finish! purchase. It was a very smooth experience from start to finish! More
On a scale of 1 to 10, they were a 10 all the way around! Really appreciate it. Really appreciate it. More
Bobby was incredibly helpful and knowledgeable from start to finish. From the test drive to the final paperwork was about three hours, which is a lot shorter than previous car buying experiences I've had. He to finish. From the test drive to the final paperwork was about three hours, which is a lot shorter than previous car buying experiences I've had. He was able to get me into the car I wanted with the payment I wanted. Highly satisfied! More
McCord's Toyota has a tendency to offer services that are not due yet at an inflated price. Such as an air cabin filter replacement for $324.00 or so my Hylander is a 2022 and has a little over 20,000 miles not due yet at an inflated price. Such as an air cabin filter replacement for $324.00 or so my Hylander is a 2022 and has a little over 20,000 miles on it. It's barely broke in. More
"Chef" Jeff Williamson made the purchase of a new vehicle easy. He explained everything to us. easy. He explained everything to us. More
