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Med Center Mazda
Pelham, AL
3,157 Reviews
At Med Center Mazda, we look forward to assisting you in the car-buying process. We understand that you have many options when it comes to dealerships. That’s why we take care of our customers by providing numerous specials and offering a top-notch service center. At our dealership, we put customers first.
We are conveniently located at 80 Drivers Way, Pelham, AL, 35124. For residents of Hoover, Bessemer, and Calera, we’re only a short drive away. Visit us today for a memorable experience at our dealership. We look forward to putting you behind the wheel of your dream vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,157 reviews
Verified Customer
January 26, 2025
Super service center. Good and professional service. Nice waiting area has snacks, coffee and water. The technician sends a video as the service wraps, which shows and exp Good and professional service. Nice waiting area has snacks, coffee and water. The technician sends a video as the service wraps, which shows and explains everything about the service, More
by UKLING
Employees Worked With
January 25, 2025
Very professional from drop off to pick up. Replaced battery, under warranty without any problems. Replaced battery, under warranty without any problems. More
by traywib
January 25, 2025
Good, courteous, attentive customer service. Timely service, warm and clean waiting area and a variety of snacks! Timely service, warm and clean waiting area and a variety of snacks! More
by MADKINSBAKER
Employees Worked With
January 24, 2025
Great experience all around. Personnel were cordial, knowledgeable, efficient. I believe that sums it up. Personnel were cordial, knowledgeable, efficient. I believe that sums it up. More
by VHARPER6882
January 24, 2025
friendly , knows product line , answers all questions . ... very customer focused hopefully the service department will be the same ! ... very customer focused hopefully the service department will be the same ! More
by brandsma
January 24, 2025
Anthony and the rest of the team were patient and helpful working through the process of purchasing two cars simultaneously, including helping us find the best financial solution. working through the process of purchasing two cars simultaneously, including helping us find the best financial solution. More
by vmcwilliams
January 24, 2025
I love this dealership but my current experience with service has been less than stellar. Signing up online for appointment I was told I did not do it correctly ok I take that but it happened again when service has been less than stellar. Signing up online for appointment I was told I did not do it correctly ok I take that but it happened again when the service people signed up. Maybe I didn’t do it wrong? Yes when I looked at the text with the appointment it was not the date I signed up for. Could there be a glitch in the system sure. Don’t turn me away 2 times when I have driven 45 minutes to get to you. With previous service experiences both at Mazda and other dealerships I was met in the bay. Not here by the guy who was there when my husband drove up. I have an info light coming up and after inspection they said we don’t find it. However it has come up on 3 days since. My tires were low the first visit and they were still low after inspection. I had to go elsewhere to fill. I have been the owner of 5 Mazdas with no problems but if the service continues to be like this despite having the best salesman ever in Joey Chance I will not own another. We did speak with people at the dealership and were accommodated after the second visit but not before being turned away by the guy at the desk More
by Bwturner19
January 23, 2025
The Service was as expected: good and kind The waiting room is comfortable, and it has various snacks and drinks. I am waiting for Mr. James’s answer about an issue by car showed after the med service on room is comfortable, and it has various snacks and drinks. I am waiting for Mr. James’s answer about an issue by car showed after the med service on January 21/25 More
by Marlen Perez
Employees Worked With
