Mercedes-Benz of Annapolis

Alex was efficient and when he knew I lived more than an hour away and would have to go back and forth two extra hours, he gave me a loaner, told me to go get coffee or around town and would have the servic hour away and would have to go back and forth two extra hours, he gave me a loaner, told me to go get coffee or around town and would have the service done ASAP. An hour later he called and I was on my way back home an hour and half after I arrived to the service center!! More

Great service from beginning to the end, highly recommend this dealership. Mr. Lang was accommodating and patient as we worked the deal virtually. Mr. Cash very experienced and sealed the deal. Thank you! this dealership. Mr. Lang was accommodating and patient as we worked the deal virtually. Mr. Cash very experienced and sealed the deal. Thank you! More

Will was amazing. He was very friendly and informative. I felt very comfortable with him and made my car buying experience better than ever. I dealt with previous dealerships and car salesmen and I haven’t s felt very comfortable with him and made my car buying experience better than ever. I dealt with previous dealerships and car salesmen and I haven’t seen anything like him. I would probably buy a Mercedes just because he’s there. I would also like to point out Allen was also wonderful and had a very positive energy and attitude even when things weren’t going right with his computer. More

We had a great experience purchasing our Mercedes GLE 350 through William Lang he was very knowledgeable and responsive. His friendliness made during the purchasing process. We were very pleased! through William Lang he was very knowledgeable and responsive. His friendliness made during the purchasing process. We were very pleased! More

Alex is a great service advisor who works hard to meet the needs of his customers. I am always happy and pleased with the service that he provides each and every visit. Because of his amazing service, I w the needs of his customers. I am always happy and pleased with the service that he provides each and every visit. Because of his amazing service, I will always stay with Mercedes Benz. More

Never an issue bringing my car in especially dealing with Alex. I’m in and out fast every time.Never had an issue. Alex is an asset to any team or workplace. Alex. I’m in and out fast every time.Never had an issue. Alex is an asset to any team or workplace. More

Wonderful experience. L Cash Jr did a great job and was a true professional. I have nothing but good things to say about the experience. Thamk you all again. a true professional. I have nothing but good things to say about the experience. Thamk you all again. More

This is our first review for our Service Experiences at Mercedes-Benz of Annapolis. Our family has relied upon Sean Engelhard for his careful attention to the performance and service of our many Merced Mercedes-Benz of Annapolis. Our family has relied upon Sean Engelhard for his careful attention to the performance and service of our many Mercedes over many years. He listens intently to our descriptions of "strange" ailments, thoughtfully analyzes possible causes based on his own deep experience, finds the right tech to continue the diagnosis and fix the issue, then follows up with us in his own clear way, with a smile. Hard to find anyone else that thorough, anywhere. His management, Rodd Bowman and 'Mac' McConnell, are always there to pitch in, too, when he needs help with getting management or tech support attention at MBUSA or in Stuttgart. And, they've been called on several times for us. So, we see your Service Team as a smoothly running machine that always delivers. More

Will Lang of Mercedes Benz of Annapolis MD is the most personable and professional Car Sales Consultant I have dealt with in the last 45 years of multi million dollar fleet deal I have initiated as a Fle personable and professional Car Sales Consultant I have dealt with in the last 45 years of multi million dollar fleet deal I have initiated as a Fleet Manager, Wholesale Manager, Service Manager, Transportation Manager...Will Lang I Kevin Mattison will be a loyal and dedicated customer...I really appreciate your honesty and willingness to go the extra mile to get the deal done... More

From my first visit to the Mercedes-Benz of Annapolis Service Center years ago, Alex has taken exceptional care of me and my family. The entire staff is friendly, professional, accommodating, and compete Service Center years ago, Alex has taken exceptional care of me and my family. The entire staff is friendly, professional, accommodating, and competent. With Covid and scheduling issues abound, Alex still made it happen before I left for a business trip. While I love my vehicle, the fantastic service is another reason I will continue to own Mercedes-Benz and continue to use Alex at MB of Annapolis. Exceptional. More