Mercedes-Benz of Annapolis

Alex is a top notch Service Advisor! He works around my crazy busy schedule and caterers to my needs! Alex makes me feel like the most important customer they have. crazy busy schedule and caterers to my needs! Alex makes me feel like the most important customer they have. More

Cash, Dean, and Larry were able to make our deal happen in a very timely fashion. They answered all our questions and concerns. Transaction was effortless! Thanks for getting our first Mercedes and many in a very timely fashion. They answered all our questions and concerns. Transaction was effortless! Thanks for getting our first Mercedes and many more to come! More

Steve was personable and understood my issue. His review upon pickup and follow up comments much appreciated. He even followed up a few days later to make sure all is well. It’s good to know the service d upon pickup and follow up comments much appreciated. He even followed up a few days later to make sure all is well. It’s good to know the service department add so much value to the experience. Regards, Pat L. More

Steve is friendly and makes bringing my car in for service very easy. I live an hour away and he is always willing to work with me. service very easy. I live an hour away and he is always willing to work with me. More

Steve and the team worked miracles and were able to find what my car needed, fix it quickly, set me up with an awesome loaner, and washed the car before I picked it up. All in all I would say this was an aw what my car needed, fix it quickly, set me up with an awesome loaner, and washed the car before I picked it up. All in all I would say this was an awesome experience with this location and team. I would definitely suggest taking your car to these guys. Stellar customer service, and Steve was really easy to work with, very attentive and empathetic towards my situation. When I return to Mercedes Benz of Annapolis to buy a new car, I will be reaching out to Steve in the Service Department, that’s how great of a job they did! More

Dwayne got me into the car of my dreams for a SECOND TIME!!! Working with him is absolutely amazing and I never leave the dealership dissatisfied. Thank you so much for your patience and assistance over TIME!!! Working with him is absolutely amazing and I never leave the dealership dissatisfied. Thank you so much for your patience and assistance over the past few years Dwayne!!! More

Steve was awesome and a pleasure to work with. He was very informative and let me know the issue was at hand for my vehicle. I would recommend him anytime for all your service advisor needs. I also worke very informative and let me know the issue was at hand for my vehicle. I would recommend him anytime for all your service advisor needs. I also worked with Rodd who help me resolve an issue as well. Great service all the way around. More

We are long time Mercedes customers and our salesperson was friendly and courteous in helping us with our purchase. Looking forward to continuing our relationship with the dealership... was friendly and courteous in helping us with our purchase. Looking forward to continuing our relationship with the dealership... More

We received excellent service from our sales representative Andy Gallagher and the finance manager Allen Belcher. We are very pleased that we continued our relationship with Mercedes Benz of An representative Andy Gallagher and the finance manager Allen Belcher. We are very pleased that we continued our relationship with Mercedes Benz of Annapolis, as this was our second purchase wt the dealership. More

Larlett Cash Jr and the entire staff made the experience positive and painless despite the fact that I completed most of the back and forth remotely. I simply had to visit the dealership to complete the fin positive and painless despite the fact that I completed most of the back and forth remotely. I simply had to visit the dealership to complete the final transaction for the new car and complete the trade-in process. Prior to actually to purchasing my new car, I had worked with several other dealerships but walked away as I was not happy with the responsiveness and transparency of their staffs. I am very appreciated of his responsiveness and transparency throughout the entire process. Additionally, I am very happy with the price of the new car and trade-in and am very excited with the new car. More