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Mercedes-Benz of Annapolis

Annapolis, MD

4.9
3,120 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Annapolis is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center,we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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324 Sixth St

Annapolis, MD

21403

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Showing 3,120 reviews

July 02, 2020

I want to REALLY THANK THE LEADERSHIP OF ANDY AND ALLEN. They MADE MY LIFE POP!!! Team A&A ROCKED IT 4 ME!! Their experience and professionalism was TOP NOTCH!!!! During this situation we find ourselves More

by Bleebo84
Recommend Dealer
Yes
Employees Worked With
Allen Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The receptionist on DUTY AROUND 10 am, Andrew Gallagher
Jul 03, 2020 -

Mercedes-Benz of Annapolis responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Annapolis - Service Center!

Feb 23, 2022 -

Bleebo84 responded

Thank you hello Andy and Allen

June 30, 2020

Wonderful inventory and Great sales personnel! Ask for Derek Nedd! Derek is very knowledgable about the vehicles and makes you comfortable with your new car before you leave. More

by Nikyaj
Recommend Dealer
Yes
Employees Worked With
Larry Cash,Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Nedd
Jul 03, 2020 -

Mercedes-Benz of Annapolis responded

Nikyaj, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any further questions, please give us a call. We're always happy to help!

June 29, 2020

Andy Gallagher was exceptionally patient in working out the terms to meet our budget. This is our 4th car we have leased with him and we work exceptionally well together. More

by slovell
Recommend Dealer
Yes
Employees Worked With
Michael Herron, Andrew Gallagher
Jul 01, 2020 -

Mercedes-Benz of Annapolis responded

Hi Slovell, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 29, 2020

Great Teamwork Derek jumped in to help with the delivery and orientation on my new C300 when my sales rep had an emergency and couldn't make our appointment. Derek w More

by gandlsimon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Cash,Sr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mia Castle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Nedd
Jul 01, 2020 -

Mercedes-Benz of Annapolis responded

Simon, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Annapolis - Service Center so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

June 29, 2020

Mia is knowledgeable and kind, she helped me find the perfect car for me and my family (2 kids and 2 dogs). The process was smooth and she answered all of my questions and concerns, something I know Wilb More

by LabradoodleMan
Recommend Dealer
Yes
Employees Worked With
Jul 01, 2020 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 28, 2020

They provided outstanding customer service and I would definitely go thru them again when purchasing a car. They weren’t pushy and made me feel very comfortable More

by saritaeder
Recommend Dealer
Yes
Employees Worked With
Mia Castle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Mercedes-Benz of Annapolis responded

Saritaeder, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 27, 2020

Truly one of the easiest car-buying experiences I've had. Mike H., the GM and finance person were all helpful, wonderful to work with. More

by melcoffee
Recommend Dealer
Yes
Employees Worked With
Allen Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Hiesener
Jun 29, 2020 -

Mercedes-Benz of Annapolis responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 26, 2020

Exceptional Service Dwayne Bowen made the purchasing experience stress free and personable. Walked in with anxiety and walked out confident I made the right decision to p More

by mphilp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Bowen
Jun 29, 2020 -

Mercedes-Benz of Annapolis responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 26, 2020

Dwayne is phenomenal and his customer service is impeccable. I’m very pleased and my experience was outstanding. He was very attentive to my needs. More

by velmalewis
Recommend Dealer
Yes
Employees Worked With
Dwayne Bowen
Jun 29, 2020 -

Mercedes-Benz of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis - Service Center. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

June 26, 2020

Quick and Easy process, very professional and well managed Mr.Bowen kept his word on trying to give me the best deal possible! Excellent!!!! -Rodney More

by Rodney
Recommend Dealer
Yes
Employees Worked With
Dwayne Bowen
Jun 29, 2020 -

Mercedes-Benz of Annapolis responded

Rodney, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Annapolis - Service Center. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

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