Mercedes-Benz of Annapolis

I’m new to the Maryland area but needed my Mercedes serviced. I have to drive 60 miles but worth the trip! Steve was so helpful, kind and very knowledgeable. I’d recommend this dealership but moreover, serviced. I have to drive 60 miles but worth the trip! Steve was so helpful, kind and very knowledgeable. I’d recommend this dealership but moreover, I’d recommend Steve!!! More

Amazing service! Visited the dealership in the middle of the coved pandemic, and was a little nervous. I was pleasantly surprised! It was appointment only and social Visited the dealership in the middle of the coved pandemic, and was a little nervous. I was pleasantly surprised! It was appointment only and social distancing was being observed. I was the only customer for that time. The sales team were extremely attentive and went above and beyond to help me surprise my daughter with a new car. I have purchased cars from them before and will continue to purchase. It was a long day due to some technical issues. They supplied dinner for myself and children at a local restaurant that was providing carry out! Thanks for an excellent experience! More

Customer Service Review Alex C. of Mercedes Service is amazing. I can always count on perfect service for my car needs! He responds promptly when I reach out to him and is ve Alex C. of Mercedes Service is amazing. I can always count on perfect service for my car needs! He responds promptly when I reach out to him and is very knowledgable about the Mercedes products. I have worked with him for years and appreciate his awesome customer service. More

Professional and caring. They made it work A local dealership with modern facilities and pleasant caring personnel. We had specific needs regarding the the way the purchase had to go and they A local dealership with modern facilities and pleasant caring personnel. We had specific needs regarding the the way the purchase had to go and they worked with us. We left in a new vehicle that met our needs and we were happy! More

Dean and Brian Took very good care of my wife Carmela Brian and Dean made my wife very happy with her 2019 A220 Mercedes they were very pleasant and professional. I would recommend anyone to this dealersh Brian and Dean made my wife very happy with her 2019 A220 Mercedes they were very pleasant and professional. I would recommend anyone to this dealership. Allen was very friendly and professional also More

Andy, Allen and the parts team all were very professional. I bought sight unseen, but the process was easy on the phone. Missing owners manual was replaced promptly. Thanks professional. I bought sight unseen, but the process was easy on the phone. Missing owners manual was replaced promptly. Thanks More

Outstanding Customer Service Representative Your people are your company, they make you or they break you. Chuck Leyman is a top notch service specialist who makes your company look great. Ove Your people are your company, they make you or they break you. Chuck Leyman is a top notch service specialist who makes your company look great. Over the past seven years he has helped me keep my SL550 in wonderful condition. He knows my car better than I know it. I completely trust his advice. More

Routine Maintenance Chuck is a very conscientious individual. He goes above and beyond to accommodate me each time I’m in the shop, He keeps me informed of the progress o Chuck is a very conscientious individual. He goes above and beyond to accommodate me each time I’m in the shop, He keeps me informed of the progress on my vehicle and let’s me know when the job is finished. Even during these challenging times, he makes sure that my vehicle is always ready for the road. His friendly personality makes it very easy to talk with him. More