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Mercedes-Benz of Annapolis
Annapolis, MD
3,123 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Annapolis is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center,we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,123 reviews
October 29, 2019
Great experience We are new to the Mercedes family and I must say that Mercedes Benz of Annapolis made it a great experience. Everyone at this dealership made my husb We are new to the Mercedes family and I must say that Mercedes Benz of Annapolis made it a great experience. Everyone at this dealership made my husband and I feel comfortable. Everyone was very knowledgeable about our GLE 350, which gave us more peace regarding our purchase. More
by A Happy Customer
Employees Worked With
Damon Scott
October 28, 2019
I must say that this was my best service experience ever. Brady Made sure that I was well informed on the status of my car he’s a knowledgeable and friendly person. Thanks again for all of your help! Brady Made sure that I was well informed on the status of my car he’s a knowledgeable and friendly person. Thanks again for all of your help! More
by Ericka
Employees Worked With
David Brady
October 28, 2019
Excellent service. Dave Brady was very helpful. My new GLE 350 had a slow leak on the right rear tire. Dave got me into service quickly without an appointment. Using my MB Select I was covered at no cost GLE 350 had a slow leak on the right rear tire. Dave got me into service quickly without an appointment. Using my MB Select I was covered at no cost to me! Nice ending to a not so great start of my day. Thanks again David! More
by John Rice
Employees Worked With
David Brady
October 27, 2019
Awesome Experience Customer service at this location is amazing. The sales and finance depts were professional and courteous. My choice of vehicle was an easy process be Customer service at this location is amazing. The sales and finance depts were professional and courteous. My choice of vehicle was an easy process because of the level of service provided. I LOVE MB of Annapolis! More
by VSE
October 27, 2019
service appointment experience contacted my service advisor ( Alex Clothier) late September with a concerns regarding our SUV. He was professional courteous and as always very flexi contacted my service advisor ( Alex Clothier) late September with a concerns regarding our SUV. He was professional courteous and as always very flexible with my work schedule and had me bring the car as soon as I was able to in order to have the problem fixed. I was able to get a loaner car as always which is very appreciated. He kept in touch with me letting me know what the problem was angetting it resolved. I am very grateful for all his help and professionalism. More
by satisfied customer
Employees Worked With
October 27, 2019
Excellent experience in every way! From beginning to end we were treated professionally, respectfully and with the goal of ensuring that I was satisfied with the SUV and comfortable wit From beginning to end we were treated professionally, respectfully and with the goal of ensuring that I was satisfied with the SUV and comfortable with the new technology. Well done all around! I love my new car!! More
by Mary
October 26, 2019
Good experience Nice facility, plenty of car, knowledgable associates. Easy to deal with, no high pressure sales tactics. We would recommend to others with out Nice facility, plenty of car, knowledgable associates. Easy to deal with, no high pressure sales tactics. We would recommend to others with out any concerns More
by JohnH
October 25, 2019
First Class Operation MB Annapolis came highly rated from several friends. Turns out it was with good reason. These people really know their product and treat customers wit MB Annapolis came highly rated from several friends. Turns out it was with good reason. These people really know their product and treat customers with friendly courtesy. First class people selling a first class product. More
by Harry E
October 25, 2019
Great experience Everyone great to work with and very flexible They made it very easy for us and brought the car to us I love my GLC 300! Everyone great to work with and very flexible They made it very easy for us and brought the car to us I love my GLC 300! More
by Jodi
October 24, 2019
THANK YOU!! OMG!!! My service advisor is the best. Though I understand I am NOT his only customer, yet somehow my ‘crisis’ seemingly became a priority. How great OMG!!! My service advisor is the best. Though I understand I am NOT his only customer, yet somehow my ‘crisis’ seemingly became a priority. How greatly I appreciate him (Sean) for that!! It was much needed for that particular circumstance!! Thanks Sean, and God bless you!! More
by Grateful!!
Employees Worked With
Sean Engelhard
