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Mercedes-Benz of Annapolis
Annapolis, MD
3,121 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Annapolis is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center,we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,121 reviews
October 07, 2019
MAINTENANCE & AIRBAG REPLACEMENTS NO HASSLE WITH ALEX Alex has been consistently a pleasure to work with. My recent visit for brakes, maintenance and airbag replacements was hassle free as always. Alex Alex has been consistently a pleasure to work with. My recent visit for brakes, maintenance and airbag replacements was hassle free as always. Alex IS THE REASON I go to a dealership for service. More
by KRYSTEL MEDLEY-GREENE
Employees Worked With
October 07, 2019
Our experience was the best we have ever had. Wayne Discus was the most patient, most kind, knowledgeable salesman We have ever worked with. Thank you for the best car buying experience I Could Wayne Discus was the most patient, most kind, knowledgeable salesman We have ever worked with. Thank you for the best car buying experience I Could have wished for. More
by Gussie
Employees Worked With
October 06, 2019
Excellent Service Advisor I give Mr. Clothier 5 Star rating because he was very friendly, remembered me from last visit, he is a very nice Service Advisor and he made sure I wa I give Mr. Clothier 5 Star rating because he was very friendly, remembered me from last visit, he is a very nice Service Advisor and he made sure I was satisfied with my service. He has made my experience once again a very good one at Mercedes Benz of Annapolis MD.. More
by Shirley G
Employees Worked With
October 06, 2019
Outstanding Alex Clothier - 5 stars - Outstanding. Customer Oriented, Friendly, technical expert. Couldn't be more satisfied with my Service experience on 10/5/ Alex Clothier - 5 stars - Outstanding. Customer Oriented, Friendly, technical expert. Couldn't be more satisfied with my Service experience on 10/5/19. I would recommend any Benz owner to visit Annapolis Service Center. More
by John
October 05, 2019
THE best place to buy a Mercedes From the first email and phone contact to the actual handing over of the keys our total buying experience was exceptional! Everyone we encountered at From the first email and phone contact to the actual handing over of the keys our total buying experience was exceptional! Everyone we encountered at Annapolis Mercedes were true professionals who listened as much as they talked, answered all our questions, and did everything possible (including buying us lunch while we waited) to get us into the car we really wanted. Our salesman, Brian Sturgeon, was as nice as any dealer representative we have encountered anywhere, and his tireless desire to help and easy-going demeanor truly made the total buying experience wonderful. We had been to several other dealers prior and were not at all pleased so we are very pleased to say the drive was worth it (live it Baltimore) and we will not go anywhere else. Could not recommend them more!! More
by Mike E.
October 05, 2019
Excellent Service!! I would definitely refer Brian and Larry to family and friends. Brian helped us with every aspect of our purchase! Larry was very knowledgeable and and helpful. Larry to family and friends. Brian helped us with every aspect of our purchase! Larry was very knowledgeable and and helpful. More
by Bunny
October 04, 2019
Casey was persistent but excellent! Really helped us with the car buying experience and worked with us to meet expectations! Everybody was so friendly and helpful, great staff and service. the car buying experience and worked with us to meet expectations! Everybody was so friendly and helpful, great staff and service. More
by Amanda B
October 04, 2019
Yes - the service department is outstanding Alex Clothier is an outstanding service representative. He is very friendly and made me feel very welcome. He answered all of my questions and ensured Alex Clothier is an outstanding service representative. He is very friendly and made me feel very welcome. He answered all of my questions and ensured that my vehicle was finished promptly. More
by LauraN
Employees Worked With
October 03, 2019
Great customer service My vehicle was recently serviced at Mercedes of Ammapolis. From the begining my service associate Tommy listened to my concerns with my vehicle kept m My vehicle was recently serviced at Mercedes of Ammapolis. From the begining my service associate Tommy listened to my concerns with my vehicle kept me informed of any changes at all times. More
by Service review
Employees Worked With
Tommy Tate
October 03, 2019
Awesome communications and service, we drive over and hour and live two miles from a Benz dealership. That says it all always a great experience... the whole team is awesome hour and live two miles from a Benz dealership. That says it all always a great experience... the whole team is awesome More
by Svalliere
Employees Worked With
Brian Sturgeon, David Brady, Holly Aguilar
